MoBoogieBoutique's Shop Policies
Welcome to MoBoogie Handmade Boutique! Thank you for checking out my shop.
Everything in my shop is handmade in a smoke free home.
Please feel free to contact me anytime with any questions you may have.
Current order completion time is 3-5 days. Please keep this in mind when ordering. If you need your case sooner, feel free to contact me and I will do my best to accomodate you. Thank you!
****Please note: Washington State residents will be charged an 8.2% sales tax *****
I accept Visa, Mastercard, Discover, American Express and Paypal.
Payment must be made in full and have cleared before the item is shipped.
You can also use any major credit card through Paypal.
For custom orders, payment must be made in full before I will start making the item.
Payment must be received within 3 days of purchase or the sale will be canceled. If you are having any issues with PayPal or credit cards, please do not hesitate to contact me and I will assist you in anyway that I can!
New to Etsy? Check out this link on how to buy on Etsy....
***International orders placed today and Domestic orders placed after December 15th may not arrive in time for Christmas***
Most items are wrapped in tissue paper and shipped in a padded poly envelope.
I ship via USPS first class mail. This can take 3-5 business days to receive. During high traffic times at the post office, it could take longer.
I use USPS first class international shipping. This could take up to 3 weeks to receive depending on customs, etc. and this does not include tracking. If you would like to have tracking, or would prefer priority mail, please contact me for a Priority shipping quote.
*********Customs fees/duty taxes/VAT (Value Added Tax) are the buyer's responsibility.*************
All items are made to order. Please allow 3-5 days for your case to be made before shipping.
If you need your item sooner, please contact me and I will do my best to accommodate you.
Please be sure to enter your correct shipping address for purchases. In the event that Etsy and PayPal show two different addresses, your package will be shipped to the PayPal address.
Refunds and Exchanges
Your satisfaction is important to me! If you are unhappy with your order for any reason please contact me within 10 working days of receiving your package. I will do my best to resolve the problem quickly including a refund or exchange.
Refunds and exchanges on custom items are taken on a case-by-case basis.
If for any reason you are not completely satisfied, please feel free to contact me.
Additional Policies and FAQs
If you like the design but want a different fabric, I do offer small changes on anything in my store. For example: resizing to fit your device, zipper or button closure and different fabrics that are not yet available in my shop. I would be happy to search for the perfect fabric for you! Please contact me for more information.
Current turn around time (before shipping) for orders is 3-5 days.
This is after fabric is chosen and listing is purchased.
I also offer wholesale prices on orders of 10 or more for all cases. Please contact me for more infomation. Thanks!
Last Updated March 6, 2014