ModEvil

RETURNS FOR REGULAR SHOP ITEMS
It is my hope that you will be completely satisfied with your purchase, but if for any reason you are not, please let me know. Returns must be made within 15 days of receiving your item. Return shipping is at the cost of the buyer.

A refund will be issued to you via Etsy Direct Checkout or PayPal once I have received and inspected the returned item(s). You will be refunded the entire purchase price of the item(s).

Shipping charges cannot be refunded.

I will work with you. I want you to be pleased with your purchase. Please feel free to contact me if there are any problems and I'll gladly work to resolve them.

RETURNS FOR CUSTOM ORDERS
Custom order sales may only be refunded in the design stage. After I receive a custom order, I will Etsy message you to confirm the details of your design. I will send you a "sample" image of your finalized design for your approval. If you are not satisfied at that time you may cancel your order for a full refund, including shipping. However, once custom orders have been made into the final product, all sales are final. As always, if you are not satisfied with your purchase I am glad to work with you toward a resolution.

RING RESIZING
Ring resizing is available - fee for ring sizing is based on the complexity and design of the ring. Please send me a message if you need your ring resized, and I will make an individualized resizing listing for you. Customer is responsible for shipping.

I offer adjustable reusable ring sizers available for purchase in my shop - it's a helpful tool for measuring your ring size is! If you are unsure of your ring size, I highly recommend that you purchase a ring sizer first - it will be much cheaper than paying to have your ring resized.

DAMAGED ITEMS
I am not responsible for damages incurred during shipping. Please purchase insurance if you are concerned about shipping damages or losses.

I am not responsible for damages that occur if care instructions for a piece are not followed (ex: "do not wear this piece when you go swimming"). Item listings have individualized care instructions - please read carefully.

However, if a piece is damaged or broken due to routine wear and tear while it is owned and loved by you, please contact me to discuss repairs. All of my pieces are made to last a lifetime. I take pride in my craftsmanship and will be happy to repair a piece free of charge that breaks in normal day-to-day wear. (Owner will be responsible for shipping costs)

This shop accepts all major credit cards and paypal. Items will not be shipped until payment is received.

If you are commissioning a work, after the price and final product have been agreed upon, I ask for a 50% down payment before I get to work on the piece. Please message me if you are interested, and I will send you more details of my commissions process.

SHIPPING METHODS
► USA
All orders are shipped via USPS First-Class with a tracking number and delivery confirmation. Orders placed within the USA should arrive 2-5 business days after being shipped.
► International
International orders are also shipped via USPS First Class Mail, and usually take 10-16 days to be delivered (up to 2 months in some cases) depending on your country's location and custom laws.

ADDRESS
Shipment will be sent to the address provided by Etsy or Paypal. If you need the shipment to be sent to a different address, please provide it in the "Note to seller" section when you check out.

INSURANCE
You are not required to purchase insurance or signature confirmation for your shipment, but it is strongly encouraged. I am not responsible for lost or damaged packages. If you would like to purchase insurance or signature confirmation, please leave me a note in the "Message to Seller" when you make your purchase and I will send you a personalized Etsy listing invoice for the difference. If your package does get lost in transit and you have not purchased insurance, please contact me and I will work with you to replace your purchase at a reduced price.

SHIPPING UPGRADES
► USA upgrades to ►► USPS Priority Mail (1-3 days)
► International upgrades to ►► USPS Priority Mail International (6-10 days)
To use, add the appropriate upgrade (available here: https://www.etsy.com/shop/ModEvil?section_id=14234269 ) to your cart at checkout.

INTERNATIONAL CUSTOMERS
Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.

Please don't hesitate to message me with any questions you may have. I'm more than happy to take custom orders for jewelry, accessories, or clothing. Please check out my shop: www.ModEvil.us, and my portfolio: www.thisisanya.com, to see more of my work.

If you are interested in placing a wholesale order, please e-mail me at: modevilstudio [at] gmail [dot] com