Pewter buttons and clasps
ModelfikAccessories' Shop Policies
Canada and United States:
We use expedited plane shipping on all continental area (North America) and provide a tracking number for orders that exceed 250$. Order can reach you between 5 to 10 business days depending on customs. If you wish to have extra fast shipping or specific insurance, please contact us for an estimation.
Across the ocean:
We use post by plane but cannot provide a tracking number at reasonable cost. However, most package reach European country in 10 to 15 business days. If you wish faster shipping or a tracking number, please contact us for an estimation.
Refunds and Exchanges
Our exchange/refund policy goes like this:
You pay the shipping back and then we make modification/exchange/refund for you. We then ship the item back to you no cost. So this 50/50 share help avoid abuse on both side.
INDEED, if the item is really not what was described in the listing and that we are at fault, we'll gladly refund you your part of the shipping after explanation and discussion is done.
Thanks and feel free to contact us for any question or comments.
Last Updated March 8, 2011