MODify/d - upcylcing home objects and apparel

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Shop policies

Last updated on May 9, 2022

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Hi! Thanks for stopping by! We've covered the basics here, but if you have any other questions please drop us a line and we'll get back to you ASAP.

**Please note that we often only list one "in stock" for each item at a time - and that many of our items are one of kind. In some cases there are more available. If you would like to purchase more than one of something, just convo us and we can see what we have and/or what we can make.

Accepted payment methods

Returns and exchanges
Refunds and Exchanges
If you have any issues with your order, please contact us immediately. All sales are final, but we will accept some returns with 7 days of receipt. Contact us with your reason for the return (arrived damaged, wrong item shipped, etc.) before return shipping. Your return must be approved before shipping it back.

Exchanges may be considered on a case-by-case basis. Contact us within 1 week of receiving the package to discuss.
We accept Paypal and as soon as your payment clears, and we will package up your order for shipping UNLESS it was noted in the item details that you purchased a made to order item. Then it will take us an additional 1-2 weeks to get your item out to you.

After 3 days without communication, your transaction will be canceled and the stock of the item can no longer be guaranteed.
All orders are shipped via USPS typically within 3-5 business days unless there is a holiday. Check our shop announcements for holidays, vacations, etc. that may delay order shipping.

**insurance and confirmation are extra. please let us know if you would like these services and we'll calculate a new shipping rate.

**buying a gift and short on time? we will enclose a gift tag or card with your personal message so your present can be mailed directly to the receiver! there is no charge for this service. convo us or write your request in the buyers notes.

**need expedited shipping - or don't want to use USPS? send us your zip code and we'll email you alternative shipping options.

Please contact us prior to payment if you are out of the US, so we can use a shipping calculator for the final cost!
Additional policies and FAQs
Many of our items are made from re/cycled cashmere. We often felt the cashmere so it won't fray or run. We also have items that use charmuse, linen, wool tweed, fake fur, cotton knitwear, wool/polyester felt - basically we use what we get from our partners in the garment industry !

Most of the items we make can be hand washed in cold water with gentle detergents and laid flat to dry. We do recommend that you professionally clean the stuffies and any of the non-cashmere pillows. If you have any questions about how to care for you item, please feel free to CONTACT US.