ModsBestFriend

Handmade home decor and accessories

Pasadena, California | 84 Sales

ModsBestFriend

Handmade home decor and accessories

Pasadena, California 84 Sales On Etsy since 2013

5 out of 5 stars
(15)
Jenn Jesse

Contact shop owner

Jenn Jesse

Reviews

Average item review
5 out of 5 stars
(15)
See reviews that mention:
quality 4 customer service 5
View all 15 reviews

About

We are the travelers, the wanderlusters and the happy hometowners

While spending several years as an Expat in London, I made myself a pillow to remember home and found that everyone has a story of where they come from or where they're going. Back in my hometown of LA, I make gifts for people like me... We are the travelers, the wanderlusters and the happy hometowners.

Around the web

Shop members

  • Jenn Jesse

    Owner, Maker

    Just a Southern California girl. American Expat in England returned. Sewing my way around the world!

Shop policies

Last updated on January 2, 2017
While spending several years as an Expat in London, I made myself a pillow to remember home. It was then that Mod's Best Friend was born. We are the travelers, the wanderlusters and the happy hometowners.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Refunds accepted only if item is shown to be not as described. I'm happy to answer any questions you might have prior to making your purchase. I do wish my customers to be happy with their purchase so please convo me if you find any issues with your delivery.
Payment
We accept payment via Paypal and credit card with Etsy's Direct Checkout service. Orders shipping to California will be subject to state sales tax. Any changes or cancellation to orders must be made within 24 hours, or before an order has been shipped.

Orders will be despatched once confirmation of cleared funds have been sent from your bank or Paypal. If payment is not received within 72 hours, the item will be re-listed.
Shipping
Domestic shipping:

Orders will be shipped from Los Angeles via USPS First Class or Priority Mail, depending on the item's weight and value. All of our packages are shipped with USPS tracking services.

PLEASE NOTE: The USPS does not offer guaranteed delivery dates for First Class or Priority Mail service. If you need your order by a certain date, please communicate that before placing your order, so that we can give you a quote for an expedited service.

International shipping:

Orders will be shipped from Los Angeles via USPS First Class or Priority Mail, depending on the item's weight and value. We insure all packages.

For First Class shipments, please allow between 1-4 weeks or more for your package to arrive after it has been shipped. Tracking is available to some countries, with USPS First Class shipping. Tracking of packages is not guaranteed, with USPS First Class Mail service.

For Priority Mail shipping, please allow 7-10 business days for your package to arrive after it has been shipped. Tracking and insurance is included on all Priority Mail shipments.

PLEASE NOTE: Buyers are responsible for any and all customs/duty fees, VAT or associated charges. Mod's Best Friend does not collect these fees from buyers, and cannot pay these fees on the buyer's behalf. All shipments will be marked as "merchandise" and an invoice will be included. The buyer is responsible for for paying these fees and collecting their packages from their post office/customs office, where applicable. Shipping fees for returned international packages cannot be refunded.
Additional policies and FAQs
Available for wholesale: jennifer [!at] modsbestfriend.com