This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my store, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION COLLECTED:

The information you provide us may be used for the following purposes:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

SHARING YOUR PERSONAL INFORMATION:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

- Service providers. I engage trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

- Compliance with laws. I may collect, use, retain, and share your information if I believe that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU:

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

DATA RETENTION:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION:

If you want to access the personal information I hold about you, or believe that the personal information I hold about you is not correct, complete or current, you can contact us in writing to request access or updates to this information. I’ll respond to your request within a reasonable time frame (subject to any applicable law).

- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting us using the contact information below.

- Change, restrict or delete: You may have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where I am required to store data for legal reasons) I will generally delete your personal information upon request.

- Object: You can object to our processing of some of your information based on our legitimate interests and object to receiving marketing information from us after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

- Complain: If you reside in the European Union and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have) you have the right to do so with your local data protection authority.

CONTACTING US

If you have any questions or concerns about this policy (including questions about how I handle your personal information), please contact us in writing. I do our best to work with our customers to resolve any and all issues as appropriate. Where I’m unable to resolve a complaint, you may choose to refer it to the Office of the Australian Information Commissioner.

For the purposes of European Union data protection law, Molly Coombs Marr is the data controller of your personal information. If you have any questions or concerns, email me at hello [!at] mollycoombsmarr.com