
Announcement
Welcome to Mollymoojewels. ✨ Follow me on INSTAGRAM @mollymoojewels, for sale updates and new products ✨ If you would like a shipping upgrade please contact me for a quote.
I am a self taught jewellery artist working in sterling silver and semi precious gemstones. My Collections include bezel set gemstones, wire wrapping and beaded crochet. My style is organic and rustic. I pride myself on my attention to detail, however whilst I think attention to detail is important, I really don’t believe in perfection, I believe in handmade. So while you may find tool marks on my meticulously worked pieces, these are part of the blood, sweat and tears of creating. Some of the stones I use will be chosen for their high grade and magnificent cut and colour, others may be chosen for their unique flaws. I particularly love working with Boulder Opals and Turquoise because of their amazing uniqueness 💕
Shipping worldwide despite current events 🌎 Due to disruptions from COVID-19 and potential shipping carrier delays, there’s a chance your package may not arrive on the originally estimated date. Please be patient and check your tracking details for progress on your order. Many thanks, as always, for your continued support!
Please note that all parcels will require a signature. This ensures protection against parcels going astray.
I am happy to reserve items for a maximum of two weeks, however new product listings can only be reserved after 48 hours.
This shop displays goods which are advertised for sale and gives information about them. By advertising goods we are inviting you to place an order. If you place an order, we are not obliged to accept that order and the contract between us will only be formed if and when we accept your order. Our acceptance of your order and the formation of a binding contract between you and us will take place when we dispatch the goods to you. Up until this point, there will be no contract in place between you and us, which means that neither you nor we will have any rights against or obligations towards the other, until the order is dispatched.
**PLEASE NOTE - any custom fees, duties, taxes incurred are the responsibility of the customer**
Items
Featured items
All Items
Reviews
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mikebritt13 on May 24, 2023
5 out of 5 starsAbsolutely stunning necklace! The very best customer service. Opal is gorgeous and the chain it came on is beautiful! Shipping was lightning fast. Extremely happy with my purchase!
fizzscott responded on May 29, 2023
Thank you so much for your lovely review Mike 😊
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Ki on May 3, 2023
5 out of 5 stars🌟Necklace ABSOLUTELY GORGEOUS!!! 🌟Customer service first class 👍 🌟Quality of item as if bought at a jeweller as no sharp edges, all smooth, fine detailing, excellent craftsmanship👌 🌟 Highly recommend this skilled artist 🤗
fizzscott responded on May 3, 2023
Thank you so much for taking the time to leave such a lovely review Ki. I am so pleased that you love your tourmaline necklace xx
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Payment
Payment must be received within three days of purchase please or the order will be cancelled.
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I accept LAYAWAY with 20% downpayment which needs to be paid within 24 hours. The collected deposit is not refundable, if you change your mind, and It is also not transferable to other items. Full payment must be within 30 days unless otherwise agreed.
If you would like to do layaway, just contact me, and we will work out a convenient payment plan for you.
Thank you.
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Custom Orders are more than welcome - This refers to orders that are not in the shop. Payment must be made in full before any custom item is made and custom items are non-returnable. If requested, a pic of the finished item can be sent prior to shipment.
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PLEASE NOTE - Discount codes are NOT applicable for custom special order items.
Shipping
UK : Orders are sent by Royal Mail second class recorded, and will require someone home to sign for and take delivery.
USA : All orders are sent by Royal Mail International signed for.
A tracking number will be sent to you upon posting.
Europe/Australia: All orders are sent by Royal Mail International signed for.
Shipping covers postage, packaging materials, and handling fees.
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Shipping times might vary.
UK: 3 - 4 days
Europe: 10 - 30 days. Erriring on the side of caution due to customs delays.
USA, Canada, New Zealand and Australia: 10- 30 days, sometimes longer so please be patient due to customs delays.
Any delivery delays due to adverse weather or customs is outside of my control.
Please be sure to enter your correct shipping address for purchases. I cannot be held responsible for incorrect shipping details.
**Please note that any custom fees, duties, taxes incurred are the responsibility of the customer**
Additional policies and FAQs
* You have invested in a special piece of handmade jewelry, which may have delicate componants or vintage items, which will need extra care.
* Please protect your jewelry from contact with items such as perfumes, hair sprays and moisturizers, etc. which may contain chemicals that can damage precious jewellery.
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years
More information
Frequently asked questions
Custom and personalized orders
I am happy to take custom orders. My policy is such that after we have agreed your design, full payment be made before I undertake manufacture. Custom orders cannot be returned unless the item is found to be faulty.
Sizing details
Sizes are giving in each listing. Please make sure you check the item for measurements to avoid disappointment.
Gift wrapping and packaging
Your order will be delivered to you in a gift box ready for giving. If you would like some extra touches such as a hand written gift card and ribbon please let me know.
Care instructions
Common sense stuff - You have invested in a special piece of jewellery and it deserves your loving care to ensure its pristine condition and longevity. Your piece of jewellery may have vintage components and/ or delicate materials which will appreciate your tender loving care and handling.
* Please protect your Mollymoojewels piece from contact with liquids that may tarnish silver, change the color of metal, and weaken components over time (such as perfumes, hair sprays, moisturizers, etc).
* Please don't sleep or do vigorous exercise whilst wearing it as this may break glass or crystal components.