Announcement
Hello and welcome to Môme Sweet Môme
I offer unique models (or in small series), zero-waste / eco-responsible and childcare products made with quality fabrics and very varied patterns to satisfy your tastes and desires. Hoping to best meet all your expectations. Môme Sweet Môme is a registered trademark.
Very good visit to all!
www.mome-sweet-mome.fr
Featured items
Items
All Items
Reviews
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Gaenia on May 26, 2023
5 out of 5 starsEverything is great ! 💚 Quick delivery and the items are perfect ! The seller is very nice and communicative !
Môme Sweet Môme responded on Jun 18, 2023
Merci 🤗
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PATRICIA on Nov 20, 2023
5 out of 5 starsThe wipes are very pretty and well made, you can order without hesitation.
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Marie-Charlotte on Nov 14, 2023
5 out of 5 starsI have been ordering from MomeSeweetMome for several years. And I'm never disappointed. Whether it's delivery, the quality of its services, its sympathy, and the quality of its products. Most of those I ordered from her, I still use them and their condition is more than good even after several years of use. So, really perfect! You can go there with your eyes closed.
Môme Sweet Môme responded on Nov 15, 2023
Bonjour Marie-Charlotte, un très grand merci !!! Je suis très heureuse que mes produits vous plaisent et vous satisfasses depuis toutes ces années. Votre message me touche énormément et me va droit au 💚 !!! A très bientôt 🤗
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José on Nov 13, 2023
5 out of 5 starsImpressed by the quality, it looks like a big brand :-D thank you very much!
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Christine on Sep 9, 2023
5 out of 5 starsEverything worked wonderfully and we are very happy with the product.
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Emeline on Aug 7, 2023
5 out of 5 starsPretty and very cute handkerchief, pleasantly surprised by the thickness and the quality, I hesitated for a long time to order it and I don't regret having done so, thank you ☺️
About MomeSweetMome
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
You must carefully read the following provisions, as they constitute an electronic contract establishing the general conditions of sale of the electronic shop of Môme Sweet Môme.
The checkbox "I accept the general conditions of sale" that you will validate after completing your order form constitutes the validation of it and will be worth irrevocable acceptance of these Contractual Conditions when your order has been validated.
As a result, you can only order products if you accept all the conditions provided below.
The Internet user (natural person with the capacity to contract) and Môme Sweet Môme are hereinafter referred to as "the parties", and individually "the party".
DEFINITIONS
In this contract, each of the expressions mentioned below will be understood within the meaning of its definition, namely:
"The Seller": Môme Sweet Môme
"distance contract" means any contract concerning the order of products concluded between the Seller and a customer within the framework of a distance selling system organized by the Seller which, for this contract, uses exclusively the Internet until the conclusion of the contract, including the conclusion of the contract itself.
"the customer": any natural person who, in this contract, acts in a particular capacity or as a representative of a legal person and who has the right to contract.
"order form": document that indicates the characteristics of the products ordered by the customer and which must be signed by him by "acceptance of the GTC" to bind him.
"order": act by which the customer undertakes to buy products and the Seller to deliver them to him.
"product": well sold by the Seller.
"acceptance of the GTC": repetition of the validation of the Order Form by the customer. A completed and validated order form for the first time is never taken into account without the customer's confirmation. This confirmation is made by means of a checkbox accepting the Contractual Conditions.
SOCIETY
Denomination: Môme Sweet Môme
Legal form: Individual entrepreneur
Siren : 520 183 468 (Montpellier)
APE code: 477 9Z
Address: 91 Rue des Anoubles, 34130 MAUGUIO, France
Phone : 09 64 06 96 21
Not subject to VAT
Email address: contact [!at] mome-sweet-mome.fr
OBJECT
This contract is an electronic distance selling contract whose purpose is to define the rights and obligations of the parties in the context of the sale of products offered by Môme Sweet Môme. In this sense, it complies with the French regulations in force, namely:
Law 2004-575 known as the Law for Confidence in the Digital Economy.
Law 2008-3 of 3 January 2008 for the development of competition at the service of consumers.
Recommendation No. 07-02 of the Commission on Unfair Terms, on contracts of sale of movable property concluded via the internet
It is also in line with OECD recommendations in the area of e-commerce.
PROTECTION OF MINORS
We attach particular importance to the protection of minors in our online business activity. Although minors can act alone in cases where the law or usage authorizes them to act alone (art. 389-3 c. civ.), and this in particular for purchases of low value, it seems essential to us to try by any means to verify that the customer has the power to contract.
To this end, it is possible that we ask any customer placing an order on our site to justify his ability to contract, this in compliance with the obligations related to Law 78-17 as amended.
In the event that a purchase is made by a person who does not have the legal capacity to contract, we advise the legal representatives of the latter to have the sale redivided (canceled) under Article 1305 of the Civil Code.
PRODUCE
The products offered by Môme Sweet Môme are presented on the French Language sites. Any national of the European Community and of countries complying with Directive 95/46/EC cannot claim his lack of language as a clause of cancellation of the contract.
The products offered for direct sale by Môme Sweet Môme are those that appear on the site www.mome-sweet-mome.fr, on the day of the consultation of said site by the user, and within the limits of available stocks.
The illustrations presented on the site are the reflection of the products for sale on it, except in the limited cases inherent to the technical characteristics of the Internet (resolution and colors of the screen of the User ...).
Due to the specificity of the Internet network, the Seller does not guarantee on its site the availability of all products in real time. In the event of a temporary or permanent unavailability of one of the products, the Seller will inform Internet users through its site or the sending of an email to a valid email address provided by the customer. The Seller will then propose the replacement of the ordered product by an equivalent product (quality and price), or a credit note, or the exercise of the right of cancellation (cancellation of the order).
PRICE
The prices of the products may be modified at any time by the Seller, with the exception of any sale of a product concluded for the price displayed on www.mome-sweet-mome.fr.
In case of manifest typographical error, leading to the display of a "vile price", the sale may be canceled, as mentioned in the article "Execution of the order".
The prices mentioned are in Euros (€), presented including VAT and include the costs related to the processing of orders.
Delivery rates are the responsibility of the customer, unless otherwise stipulated during the order process. The different delivery options (accompanied by their prices), are presented during the order process and specified during the summary of it.
Payment of the full price must be made at the latest upon delivery of the products, unless otherwise specified during the order process and mentioned on the invoice.
In the event of a delivery of products outside French territory, customs taxes and formalities are the sole responsibility of the Customer, unless otherwise specified. The Customer then undertakes to check the import possibilities of the products ordered with regard to the territory of the country of delivery.
ORDER AND PAYMENT
Any order form signed by the Customer by "acceptance of the GTC" constitutes an irrevocable acceptance which can only be called into question in the cases exhaustively provided for in this contract in the articles "Right of withdrawal" and "Execution of the order". Any agreement of a quote sent by email to the customer, and returned to Môme Sweet Môme with an explicit agreement also constitutes an irrevocable acceptance.
The order process complies with the provisions of Article 1369-5 of the Civil Code.
Any Internet user wishing to validate his order must identify himself by filling out the appropriate form provided on www.mome-sweet-mome.fr. This identification is done in strict compliance with The Amended Law 78-17 as indicated in our "Data Protection" section.
After checking the content of his order, as well as the total cost of it (products ordered, shipping costs, possible eco-participation, optional options), and corrected any errors, the user will definitively confirm it. This confirmation will have the value of concluding the contract.
The contractual information will be the subject of a confirmation email sent to the customer at the latest at the end of the withdrawal period and subject to the provision by the customer of a valid email address, not subject to any restriction of use (professional email address for example). In this case, the Seller cannot be held responsible for sending contractual and/or advertising information to an email address with restricted access.
To pay for his order, the Customer has at his choice, all the payment methods referred to in the order process and presented on the Seller's website. He guarantees the Seller that he has the necessary authorizations to use the payment method chosen by him, during the validation of the order.
In the case of a payment by credit card, he must transmit his credit card number, according to the type of the latter, the expiry date of the latter as well as the cryptogram number (3-digit number on the back of the credit card).
Môme Sweet Môme guarantees that the payment is secured by S.S.L. (Secure Socket Layer) encryption in order to protect as effectively as possible all data related to the means of payment. The Seller guarantees that the means and services of cryptology used to secure transactions have been the subject of an authorization or a declaration in application of the legislation in force.
In the event of payment by card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Customer and the card issuer and between the Seller and its banking institutions apply, in accordance with Article 132-4 of the Monetary and Financial Code.
If the only method of payment is a payment by credit card, the final validation of the order occurs upon full payment (except special provisions) of it.
FIGHT AGAINST FRAUD IN MEANS OF PAYMENT
In order to secure the use of its customers' means of payment, Môme Sweet Môme may be required to request all supporting documents (relating to identity, and/or domicile and/or the means of payment used).
Failure or refusal to provide the requested supporting documents may lead Môme Sweet Môme to refuse the order concerned.
The deadline for the transmission of the supporting documents requested may delay the shipment or delivery of the products ordered by the same amount.
Shipping
DELIVERY TIME
The Seller guarantees that deliveries will be made according to the conditions guaranteed by the carrier service providers (except in cases of force majeure within the meaning of case law), and indicated on the www.mome-sweet-mome.fr website, or during the ordering process.
In the event of a delay in delivery, please inform the Seller by contacting customer service or by sending an email to the address contact [!at] mome-sweet-mome.fr. If the delay exceeds by 7 days the delivery date scheduled during the order process, you can proceed to the resolution of the latter, according to the modalities indicated in the article "Right of resolution".
INCOMPLETE OR NON-COMPLIANT DELIVERY (DUE TO THE CARRIER)
It may be that the package is damaged or that the contents of it have been partially or totally stolen.
If you notice such an error, please mention it on the carrier's voucher and refuse the product by returning it to us accompanied by a report 170 called "report of spoliation". In the event that you become aware of this error after the departure of the carrier, please report it to us by email to the address contact [!at] mome-sweet-mome.fr or by phone within a maximum of 72 working hours following receipt of the order.
In accordance with Article 133-3 of the French Commercial Code, please send your protest motivated by LRAR to the carrier within 3 days (not including public holidays).
INCOMPLETE OR NON-COMPLIANT DELIVERY (DUE TO THE SELLER)
Despite the care taken in the preparation of orders, it may be that a product is missing in it or that an error has occurred during the preparation.
If you notice such an error, please report it to us as soon as possible and if possible within 72 working hours of receipt of the order. This report can be made by email to the address contact [!at] mome-sweet-mome.fr or by phone.
LOST PACKAGE
In the event that a package is lost by one of our carrier providers, please inform us as soon as possible. The Seller will carry out a survey of the services concerned.
Additional policies and FAQs
The Seller reserves the right to refuse the order for a "legitimate reason" (within the meaning defined by case law), and in particular (without this list being exhaustive) in the event of unavailability of the product, abusive request of the customer, presumption of impossibility for the customer to contract or manifest intention for the customer to harm the Seller.
The Seller also reserves the right to refuse the order in the event of a manifest typographical error leading to the display of a "low price", and this at the time of the order placed by the customer. In the event of a difference in interpretation between "low price" and "low price", concerning the price displayed on the website at the time of the customer's order, the latter may request the intervention of a third party, as provided for in the article "Applicable law".
The order will be executed at the latest within a period not exceeding by 14 days the expected date of delivery of the product or service mentioned at the time of the order subject to the acceptance thereof by the Seller.
For deadlines concerning the different types of services (personalization ...), please contact us.
An invoice will be automatically sent to the customer when ordering. This will be sent to the email address indicated by the customer when ordering, unless otherwise indicated by him.
LEGAL WARRANTY
In accordance with Articles L 211-4 and following of the Consumer Code, as well as Articles 1641 and 1648 of the Civil Code, the Internet user also benefits from a guarantee allowing him to return the products delivered defective.
Article L211-4 Consumer Code: the seller is required to deliver a good in accordance with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to him by the contract or has been carried out under his responsibility.
Article L211-5 Consumer Code: to be in conformity with the contract, the good must:
1º Be fit for the use usually expected of a similar good and, where appropriate, correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model and present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or his representative, in particular in advertising or labelling;
2º Present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and that the latter has accepted.
Article L211-12 Consumer Code: the action resulting from the lack of conformity is prescribed by two years from the delivery of the good.
Article 1641 Civil Code: the seller is bound by the guarantee for hidden defects of the thing sold that make it unfit for the use for which it is intended, or that so diminish this use, that the buyer would not have acquired it, or would have given only a lower price, if he had known about them.
Article 1648 of the 1st Civil Code: the action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
RESPONSIBILITY
Môme Sweet Môme is responsible for the proper performance of the obligations resulting from the contract concluded at a distance, whether these obligations are to be performed by itself or by subcontractors, without prejudice to its right of recourse against them.
Môme Sweet Môme cannot be held responsible for the non-performance of the contract concluded, following the occurrence of an event of force majeure (within the meaning provided for by the Law) and in particular in the event of a total or partial strike by postal services, carriers, and disasters caused by floods or fires. This limitation of liability also applies to the non-performance of the said contract, due to the unforeseeable and insurmountable fact of a third party unrelated to the provision of the services provided. With regard to products purchased to satisfy professional needs, Môme Sweet Môme will not incur any liability for any indirect damages due to the present, operating loss, loss of profit, damage or expenses, which may occur.
The choice and purchase of a product or service is the sole responsibility of the customer. The total or partial impossibility of using the products, in particular because of incompatibility of the equipment, may not give rise to any compensation, refund or questioning of the responsibility of Môme Sweet Môme, except in the case of a proven hidden defect, non-conformity, defect or exercise of the right of withdrawal.
PERSONALLY IDENTIFIABLE INFORMATION
The information requested from the Customer is necessary for the processing of his order and may be communicated to the Seller's contractual partners (accountants, lawyers, etc.). They may also be transmitted to any authority competent for the settlement of disputes between the Seller and one of its customers.
The customer can consult in our "data protection" section, the characteristics of the processing of personal data used via the site www.mome-sweet-mome.fr
The customer may also exercise his rights of access, rectification, opposition according to the methods mentioned in the "Data Protection" and "legal notice" sections of the Seller.
"ACCEPTANCE OF THE GTC" AND PROOF
The "acceptance of the GTC" associated with the authentication and non-repudiation procedure of the customer when ordering and the acceptance of these Contractual Conditions constitutes validation of the order and conclusion of the contract, in accordance with the provisions of Article 1369-5 of the Civil Code.
The computerized records, kept on the Servers of the Seller as well as on the servers of its banking institutions, will be considered as rebuttable (rebuttable) presumptions of communications, orders and payments between the parties.
Under no circumstances will the Seller record telephone conversations between a member of the Seller and one of its customers or prospects. In the case of subcontracting of their customer service, the Seller undertakes to prohibit their partner responsible for the implementation of this service from such registration, including in the context of an "improvement of the service".
PRESERVATION AND ARCHIVING OF DOCUMENTS
The archiving of transaction data is carried out on a reliable and durable medium, in accordance with Article 1348 of the French Civil Code.
It is therefore carried out in accordance with the AFNOR Z 42-013 standard on the design and operation of computer systems in order to ensure the preservation and integrity of the records stored in these systems.
ENTIRE AGREEMENT
These general conditions express the entirety of the obligations of the parties.
No general or specific conditions communicated by the Customer may be integrated into these general conditions, except in the case of prior agreement between the parties prior to the conclusion of the contract.
The fact that the Seller does not rely on a breach by the Customer of any of the obligations referred to herein shall not be interpreted for the future as a waiver of the obligation in question.
The Seller reserves the right to adapt or modify these Contractual Conditions at any time. In case of modification, it will be applied to each order the Contractual Conditions in force on the day of the order. The Seller will also keep on its servers all time-stamped versions of the Contractual Conditions.
RETENTION OF TITLE
The products delivered to the customer remain the property of the Seller as long as the contract has not been executed in full. On the other hand, the transfer of risk takes effect upon the actual delivery of the products and/or services ordered on the electronic shop.
The documents provided to the client are governed by the Intellectual Property Code. They therefore remain the property of the Seller. It is therefore forbidden to reproduce, assign or exploit the documents provided without the consent of the Seller.
APPLICABLE LAW
This contract is subject to French law, in accordance with European directives.
This is the case for both substantive and formal rules. In the event of a dispute, the companies will prefer amicable settlement.
This search for an amicable solution does not in any way interrupt the deadlines for acting as a guarantee.
Otherwise, and in accordance with the provisions of Articles 46 to 48 of the NCPC, the French courts will have sole jurisdiction.
NON-PAYMENT
Failure to pay a single sum on the agreed due date makes all sums due due due due and will result in the application of the penalty clause.
TERMINATION CLAUSE
The sale will be resolved automatically 48 hours after receipt of a formal notice, sent by registered letter, with request for acknowledgment of receipt, not followed by effect in the event that a delay in payment occurs on the due date. The sale will be resolved automatically and without formality, in the event of receivership or bankruptcy. The penalty clause will be applied in case of implementation of the termination clause.
PENALTY CLAUSE
In the absence of payment on the due date, and as a penalty clause, the defaulting purchaser will have to pay in addition to the sale price, a sum of a lump sum of 150.00 EUR. This penalty clause will remain definitively acquired by the Seller, without there being any need to justify any damage. The penalty clause will be applied ex officio in the event of a termination clause.