B Mac on Sep 24, 2016
The purchased filter was not available on Snapchat during my son's bday party. I'm very curious to know if this shop owner actually submitted and received approval in a timely Fashion. Very upsetting. I was hoping to capture pics with this filter to develop a pic book.
Brianna Hurteau on Sep 23, 2016
Silvia Bucio on Sep 23, 2016
Once A Dream, Now Reality
Hi all a little about me, my name is Ivana and a few years ago I was in a very similar situation as you’re in now!
We were celebrating my grandparent’s 50th wedding anniversary. I was so happy for them and was determined to get them something they would always remember.
I researched all kinds of gift ideas and found some nice things but nothing I saw had the memorable qualities I was searching for (after all, you only celebrate one 50th anniversary and a toaster oven wouldn’t cut it). Eventually my grandmother suggested that I make her invitations; what happened next surprised me!
Their theme was white and gold and I needed to incorporate these colors into the invitation. It was also important to me that the invitations portrayed how far they’ve come on their journey through life together. I started learning different types of design softwares and got to work.
I poured countless hours into learning how to create my own invitations. I designed, tweaked and re-designed the invitations until they were EXACTLY what I had envisioned.
My first invitations; and they were an instant hit. I received tons of praise from family, friends, but most importantly my grandparents loved them! Soon after, my future sister-in-law celebrating her fifteenth birthday. She also loved my grandparent's invitations and asked me to create her fifteenth birthday party invitations. Her invitations were also a hit and soon after I started receiving more request from friends, family and co-workers. I thought my invitations were a hit because the requestors knew me, I didn't think they would actually sell online; that thought was just a dream. My husband, Joel, told me to try it out and see what happens; the rest is history :) Now I have a great online shop, I just launched my website and we are working hard to take M2C to the next level. Joel is the guru behind the development of the website, marketing, and accounting. I handle the designs, customer services, and operations. Together, we are Joana Tellar (Joel + Ivana)!
I’m confident that we can help you get exactly what you’re looking for; no matter how crazy your request is!
Accepted payment methods
- Accepts Etsy gift cards
All payments are processed via Etsy's shopping cart.
Please note payments made by e-check can take up to 7 business days to clear. Once your payment is cleared, I will notify you and begin working on your first proof.
Payment is due within 24 hours of your purchase being made. If you need assistance during the checkout process, contact me and I will be more than happy to assist you.
<<< ORDER CONFIRMATION >>>
You will receive an automated email of your order from Etsy. The email will be sent to the address you have linked to your Etsy account.
During seasonal peaks, I receive a huge volume of emails and orders daily. This may delay my respond to any questions or inquiries you may have. Please be patient during this time, as I have not forgotten to answer and will get to your request as soon as possible.
If the listing states one/or all of the following words, NO PHYSICAL ITEMS WILL BE SHIPPED TO YOU:
- High Resolution File
If your listing does not contain any of the words aforementioned, they will be shipped to you via USPS. Domestic US delivery will take 2 - 3 business days and will automatically come with insurance. International delivery will take 6 - 10 business days; not including customs. I am not responsible for delays or charges placed by customs.
If you would like to upgrade the shipping rate to overnight delivery or add insurance, it is your responsibility to let me know in advance so I can update your listing accordingly.
<<< EMAILING YOUR FILES >>>
All files, digital and printed, will be emailed to you first via the email linked on your Etsy account. Your file is sent between 24 - 48 hours; excluding Saturday and Sunday. Please be sure to check your spam/junk folder for my email as my clients have found them there on occasion. Once I've received your approval, I will either send you your high resolution file via email, or send it to my print vendor for printing.; this is dependent on the listing you purchase.
<<< RUSH ORDERS >>>
In a hurry? Purchase my "Rush Order" listing from my shop and your order will be process in 12 hours or less.
Refunds and Exchanges
Buyer is responsible for reading the product details carefully before purchasing. If you have any questions, please contact me BEFORE purchasing the listing.
I strongly suggest printing a sample of your design before requesting the final design. Please note colors vary from computer screens to the final product due to different screen resolutions.
If there is a problem with your order, I need to know immediately so I can take the necessary steps to best resolve the issue.
If the buyer chooses to have the files printed without correcting any and all errors, no refunds will be given as you have forfeited getting the error fixed and went through with the printing process on your end. No exceptions.
<<< CANCELLING ORDERS >>>
Moments2Celebrate reserve the right to refuse and cancel any orders to those who are not respectful and have demonstrated combative or impolite behavior at any point during the process. It is very difficult to work with people who are offensive and seem impossible to please. Orders will also be cancelled if you are a competitor. Once an order has been cancelled it cannot be reinstated.
Purchaser agrees to these terms at point of purchase and has read this policy fully prior to purchasing.
Additional policies and FAQs
For Printable Listings:
YOU CAN print as many print out as you need for your PERSONAL USE ONLY!
YOU CANNOT :
1. Share file
2. Resell Item
3. You may not sell this printable item as printed item.
Q: WHEN CAN I EXPECT MY FIRST PROOF?
A: As soon as I receive payment, I will begin working on your proofs. You will receive the first proof for your review within 24 - 48 hours; excluding Saturdays and Sundays.
Q: DO YOU OFFER PRINTING SERVICES?
A: Yes, I do. Click on the link below to order the number of invitations and/or games you would like me to print.
Q: CAN I CHANGE THE FONT STYLE AND COLORS?
A: Yes, you can change the font color and style on all my designs. You can also change the colors of the images as well as the wording. If you have a certain color you want me to match, send me a picture of that color and I will duplicate it for you.
Q: CAN I CHANGE THE GRAPHIC COLORS USED IN THE DESIGN?
A: Yes, you can change any color in the design to match your theme.
Q: DO YOU OFFER OTHER SIZES?
Yes, I do. Let me know what size you are looking for and I will provide you with a quote.
Q: DO YOU OFFER RUSH SERVICES?
A: For rush service and $10 fee will apply. Please contact me for more details.
Q:WHERE IS THE BEST PLACE TO HAVE MY DESIGNS PRINTED?
A: My previous clients have had great success with the following vendors:
- Office Depot
- Overnight Prints
Q: DO YOU OFFER PHOTO EDITING?
I will be more than happy to crop your photos and change the colors to B&W or Sepia at your request. I cannot remove elements from your photo.
Q: MY PRINTING VENDOR MADE AN ERROR WHILE PRINTING, CAN I GET A REFUND?
A: No, I am not responsible for errors made during the printing process
Q. CAN I GET MATCHING ITEMS?
A. Yes, email me at moments2celebrate [!at] live.com with a list of
items you would like to go with the invitations for a quote.
Q. CAN I GET A PROOF BEFORE PURCHASE?
A. No, I do not send proofs before purchase.
All Printable Items are for PERSONAL USE ONLY and CAN NOT be resold for any purpose.