upcycled, recycled, repurposed notebook journals
Momsmedia's Shop Policies
Welcome to Momsmedia and thank you for visiting! I love technology, but do hope the written word never goes out of style...
Please do not hesitate to contact me with any questions, etc.
This is a convo friendly shop.
~Payments are accepted via Paypal and Etsy Direct Checkout.
~If for some reason you wish to cancel your order before it has been paid for, just contact me and I will cancel it.
GENERAL SHIPPING INFO
~Your item is almost always shipped within 1 to 2 business days after I have been notified of receipt of cleared payment.
~eChecks: If you use a PayPal e-check I must wait for payment to clear (usually 3 to 7 days) before shipping.
~Shipping Address: Please make sure your shipping address is correct. I want you to receive your order :)
US / DOMESTIC CUSTOMERS
~Purchases are shipped First Class Mail via the US Postal Service (unless otherwise noted). US Domestic packages will include Delivery Confirmation.
~If you would like USPS Priority or another method of shipping just let me know before you place the order and I will be happy to upgrade the shipping option and price for you.
~In either case you will receive a shipping notification with a tracking number after your package has been shipped.
~I do not typically include printed packing slips/receipts in packages (eco-friendliness and availability online). However, I will be happy to include one if you request it.
~I am required to collect sales tax for purchases from residents of the state
~International Orders are shipped via USPS First Class International (which currently offers no tracking).
~Please note: International customers are responsible for any Customs fees, taxes, and duties associated with the purchasing and shipping of their item.
~Per U.S. and international government regulations, I cannot mark purchases as gifts and must declare the actual value. Falsifying customs forms is illegal and can result in your package being confiscated, fines levied and/or other penalties.
~International shipping may take anywhere from 1 to 6 weeks (sometimes more) to arrive. From my experience 2 to 3 weeks is typical.
~If the shipping charge is significantly more than the actual shipping cost, I will refund the overage.
Refunds and Exchanges
If you are unhappy with a purchase, for any reason, please contact me within 7 days of receiving to let me know.
All items are returnable (in original condition) within 30 days of receiving. Buyer pays for return shipping, but I will refund the entire purchase price. If it was a mistake on my part (incorrect item, etc), I will also reimburse the return shipping.
Item(s) must be returned before a refund will be issued.
Additional Policies and FAQs
Items are recycled, and/or crafted by hand (or just "well-loved") so expect some imperfections. Therein lies the beauty of reusing and repurposing!
All items come from a smoke-free, (one) kitty-friendly environment.
Last Updated December 5, 2012