MonPassageMilan

PayPal is the only method of payement current accepted. It is not necessary to have a PayPal account. You can use a debit or credit card through PayPal. If you have questions regarding paying with PayPal, contact me and I will help you.

Please submit payment within 24 hours of purchase or your sale will be cancelled.
Please request to have an item reserved if you cannot make payment right away.
I can reserve items for up to 2 days, just let me know by email.

Once you have received your item, please leave positive feedback. If, for some reason, you are unsatisfied with my service, please let me know before leaving negative feedback. I will do what is necessary to resolve the issue. I want my customers to be satisfied!

Usually I ship worldwide every Thursday and Saturday.

If the addresses on your Etsy and Paypal accounts do not match, please let me know where you'd like your order shipped. If I am not notified, the order will be shipped to the address on your Paypal account.

There are two shipping options:
1) by POSTE ITALIANE
2) by GLS Express Service


1)
The shipping prices are indicated in the product description.

Domestic orders:
your package comes with delivery confirmation, which I will email to your Paypal address.
It takes an average of 1-3 days.
For urgent deliveries, please contact me by email.

International orders:
I try to do my best to assure you the great service.
If international shipping costs are not noted, please contact me by email PRIOR to your purchase to learn the rate. I am happy to ship and will look up the calculation prior to your purchase to accurately reflect the cost.

It takes an average of 1-4 weeks.
For urgent deliveries, please contact me by email.

Please understand that I have no control over shipping times.

Once I send an item, it is at the mercy of the post office POSTE ITALIANE. If you would like to purchase shipping insurance, I highly recommend it, especially if you are an international customer. Please email me prior to making your purchase so I can set-up a special PayPal invoice that includes the additional cost.
Also, take care to list a secure shipping address to avoid problems with loss and theft.
Normally, I do not reimburse or replace items that have been lost or damaged during shipping. However, if, for some reason you have not received your item in the mail or it is damaged, PLEASE CONTACT me. I will do everything I can to resolve the issue. PLEASE DO NOT leave neutral or negative feedback without contacting me first.
I want you to be satisfied with your purchase from Passage Eevette.

Import duties, taxes and charges are not included in the item price or shipping charges.

All items are carefully packaged to insure their safety upon arrival.

If you need a gift package, please contact me. I have some nice options to show you.


2)
We can also ship with Express Service by GLS Company.
Please, if you think about this option, send us en email or Etsy converation BEFORE your purchase.

Here you are the terms and conditions:

Italy
Standard shipping: 6 €
Insured shipping: 9 €
Free shipping for orders min. 200 €
Shipping time: 1 day. 3 days to islands, Sicily, Sardinia, Calabria.

European Union
Standard shipping (with tracking number): 15 €
Free shipping for orders min. 250 €
Shipping time: 2-5 days

USA, Canada, Mexico, Extra Ue
Standard shipping: 25 €
Shipping time: 7-10 days.

Israel, Japan, China, Australia, Russia, Brasil
Standard shipping 35 €
Shipping time: 7-10 days.

If your country does not appear on our list, please, send us en email at: info [!at] monpassage.it in order to make a deal about the shipping.
Thank you!

All packages are insured. If you need more info about my shipping terms and conditions about GLS Express Service, please contact me by email.

I sell a mix of pre-loved vintage clothing. Naturally, vintage items have been worn before and show signs of age.
I sell only clean and immediately wearable vintage pieces that I find in mint/excellent/great/good condition. Any imperfections are minor and are described to the best of our knowledge.

Please understand that everything I sell is vintage and therefore, in used condition. Please expect slight wear or tiny flaws. Anything else will be listed in the description.
Mint = perfect.
Excellent = not perfect, but close
Great = pretty good, light wear or minor flaws
Good = some wear, flaws

Anything listed in the VINTAGE section of the site is 100% guaranteed to be authentic vintage and at least 15 years old.
We define our garments in four categories:
True Vintage: a garment that is 1800’s to 1950’s
Vintage: a garment that is 1950s to 1990a
Modern vintage: a garment that is unusual. Modern Vintage garments have been curated by Mon Passage to be interpreted as fashion forward.
Design Vintage: a garment made by an established fashion house.

The measurements given in the listings are based on the following methods:
Shoulder: from where shoulder seam meets neck to the seam shoulder-sleeve
Bust: armpit to armpit x 2
Waist: waist seam x 2
Hip: a few centimeters or inches down from waist x 2
Length: Dress/top - where shoulder seam meets neck or top of strap to hem, Pants/skirt - waist to hem
Sleeve length: top of shoulder seam to sleeve hem

All measurements are taken with the item laying flat.

I indicate the measurements in centimeters (cm) and in inches (“).



Feedback is very important to a seller, as it lets potential buyers know what to kind of service to expect. I work very hard to maintain my 100% positive status, so if, for any reason, you are unhappy with your purchase, or with the postal system, PLEASE CONTACT ME BEFORE LEAVING FEEDBACK. I do all in my power to make your shopping experience with me a positive one, so if something is amiss, I would like to try to fix the problem and make you happy.