Monjio's Shop Policies
MonjioCreations are all unique one of a kind pieces. Hats can be made of recycled items (Such as items of clothing a child has outgrown). I can produce historical costume hats or character hats, by request.
I provide custom friendly service. And I am always willing to work one on one with a client. I always enjoy making personalized items for clients.
Payments only taken using paypal.
Items are shipped two to five business days from receiving your payment. Shipping is always done to address on paypal account unless I am contacted with a different address.
Delivery times vary upon location, transit times can vary between 7 - 18 days.
Items are shipped via Italian Post Priority Mail (NO delivery confirmation).
I am not responsible for lost, damage, customs delays and/or extra fees.
Refunds and Exchanges
Everyone should be satisfied with their purchase. If for some reason the item needs to be returned, I first must be contacted.
Items can only be returned within 5 days of receipt for full refund, minus postage costs.
Additional Policies and FAQs
Unless I am contacted not to, I leave feedback for all transactions. I would appreciate it if there is any sort of problem with your transaction or order, contact me before leaving feedback. If there is any problem, it should be solved or fixed. I believe both of us should be happy with the transaction.
Hat Care & Sizing:
For sizing the circumference of the head is measured.
Dry Clean Only, hats, cuffs, and spats.
Measuring you Head:
Hold the end of the tape measure in the middle of your forehead.
Wrap the tape around your head. The tape should be above your ears, resting right at the point where you want your hat to rest.
Wholesale Order Enquiries:
Please contact me for prices & shipping costs.
Last Updated February 5, 2011