MonkeysOnTheRoof's Shop Policies
Welcome to our shop...we are so happy that you found us. We take pride in making our wood products for you. Lots of time is spent choosing the correct wood and working with each individual piece. If you are looking to purchase items that will make a minimal impact on your carbon footprint then we are your new best friends.
We accept Paypal and credit card payments only.
We try to ship every day. We usually always ship our items flat rate priority...we find this to be the cheapest way to go and the most accurate. Due to shipping priority, all of our packages have insurance, tracking and will arrive in 2-3 business days once mailed. Tracking information is sent to your email. If you need something Express mail, please send us a convo.
Refunds and Exchanges
We always do our best to list in detail what you will be purchasing. When working with wood though, please expect some variation and uniqueness to each piece. We love the natural, varying shapes and look of wood straight from the forest and we hope our customers do too! Should you not be happy with your purchase, please send us a convo. We want happy customers and are very willing to work with you.
Last Updated February 7, 2014