MonsterHollowStudios

Monster Hollow Studios

Hagerstown, Maryland · 288 Sales

MonsterHollowStudios

Monster Hollow Studios

Hagerstown, Maryland 288 Sales On Etsy since 2010

5 out of 5 stars
(101)

Announcement   Please like Monster Hollow Studios on facebook for special updates and deals: www.facebook.com/MonsterHollowStudios

Follow me on Instagram: calliebad9

Find an order form for an urn: http://www.dogcatpeturns.com/p/order-urn

Please visit me on the web for more information and to read my blog at:
www.monsterhollowstudios.com or dogcatpeturns.com

Thanks for looking!

Announcement

Last updated on Jul 29, 2016

Please like Monster Hollow Studios on facebook for special updates and deals: www.facebook.com/MonsterHollowStudios

Follow me on Instagram: calliebad9

Find an order form for an urn: http://www.dogcatpeturns.com/p/order-urn

Please visit me on the web for more information and to read my blog at:
www.monsterhollowstudios.com or dogcatpeturns.com

Thanks for looking!

Callie Badorrek

Contact shop owner

Callie Badorrek

Custom Pet Memorial Ornament- Any breed
$25.00
View all 51 items

Reviews

Average item review
5 out of 5 stars
(101)
sennettjill1

sennettjill1 on Jan 11, 2017

5 out of 5 stars

Amazing craftsmanship!! I gave this as a gift for Christmas. It was absolutely perfect!! The sloth I had her make was perfect!!

stephanie jodice

stephanie jodice on Dec 4, 2016

5 out of 5 stars

While this was a very sad purchase, I have to say that it was one of the best I have experienced on Etsy. This seller was so professional but more than that so talented. I will treasure the urn she created for our boy Forever.

arlo1389

arlo1389 on Oct 27, 2016

5 out of 5 stars

I just received Elsie's urn and it is very emotional for me. Seeing the photos is nothing like seeing the actual urn and holding it. Callie has been very responsive from start to finish, which is so very important. I made several changes and she was always so patient with me and so helpful as well. To have Callie send me photos along the way really made me feel at ease and that was great because if I didn't like something, or wanted to add something, she could do it then. This entire process with Callie has been absolutely wonderful. To do this, is stressful and emotional enough, and Callie made this transaction so smooth! I can not thank you enough Callie and I love your work??

View all 101 reviews

Shop policies

Last updated on January 13, 2017
Hello and welcome to Monster Hollow Studios!
Monster Hollow Studios specializes in custom ceramic artwork. We specialize in pet products ranging from urns and treat jars to sculptures. But we also make wedding cake toppers, banks, memorial stones, just about anything you can want! If you are not sure if we can or will make something please don't hesitate to ask!
Like us on Facebook:
http://www.facebook.com/pages/Monster-Hollow-Studios
Follow us on Instagram:
http://instagram.com/monsterhollowstudios
Order a custom urn and read my blog:
http://www.dogcatpeturns.com
Please visit me on the web for more information at:
www.monsterhollowstudios.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
Monster Hollow Studios currently accepts check, money order and credit card. 6% sales tax will be added to every order. Items will not be shipped until payment is recieved and processed.
Shipping
Non custom made items will be shipped within 1 to 2 business days of payment being processed. Custom items will be shipped within the agreed upon time frame normally 4-8 weeks from time of purchase.

Items will be wrapped and boxed to prevent breakage. Shipping costs based on size and are estimated. You may be contacted to pay additional shipping. International buyers please contact for a quote. If you do not want your item shipped via USPS please let me know upon purchase otherwise it will be shipped via USPS priority mail. All items are insured against breakage or loss.
Refunds and Exchanges
ALL SALES ARE FINAL! I am sorry but all sales are final and no refunds or exchanges can be made unless in the case of breakage.

Due to the fragile nature of these items every precaution necessary will be taken to insure against breakage but if some does occur and the item arrives in a state with which you are dissatisfied please contact the artist immediately upon arrival of your item to discuss a refund or exchange. Please provide photos of the breakage, the box and all of the packing material. Photos must be taken within 1 day of when the package was received. All items are insured but it is very important for insurance claims that all of the packing in addition to the breakage is documented.

If the item is exchanged please be willing to return the damaged item in exchange for a new one. All refunds and exchanges of damaged items are at the discretion of the artist after photos of damage have been assesed. Only items that arrive broken or damaged may be returned, all other sales are final.

Also please note if you order a custom item and we are unable to come to an agreement on the design but I have gone so far as to make/sculpt the item you will not be entitled to a full refund. I will keep 1/2 for my time.
Additional policies and FAQs
FAQs:

-Why don't your sculptures don’t have eyes? Can I get eyes on my animal?

That is a deliberate artistic choice and part of my signature style. The suggestion of eyes creates emotion in a way that realistic eyes cannot convey. By having the suggestion of eyes, the sculptures invite the viewer to connect with and interpret the emotions of the figure in their own way.

-I have never ordered custom art before! How does this work, what can I expect? How much input do I get?

I work very closely with you to create each urn, it is made based off of the information you give, suggestions you make and pictures you send me. I go over each design element with you before I even start the sculpture. Once I am happy with the sculpture I will send you several pictures from all angles. From there you are able to let me know small changes you may want make to it perfect. I also ask at that time that you triple check all spelling and dates. I make sure you are 100% happy with the design before I move on to the final phases where no more changes can be made.

-What about the color and other finishing touches, how much input do I get there?
Each item will be finished to your specifications. I will send you a list going over all of the colors on the urn and each of your color choices before I apply the glaze, stain or paint. However once it is finished you do not get to make changes. Due to the nature of ceramics and firing it is not something I can go back and change once it is applied.

-What is the difference between standard decoration and extra decoration?

Most of my urns pictured have standard decoration. There is a shiny glaze on the inside and a matte red iron oxide stain on the outside, with the writing and sculpture done in color. This may also include some drawing on the bottom of the urn like a flower or sunshine.

I have a limited glaze selection you may choose from for extra decoration. Extra decoration also includes things like a large amount of drawing or decoration around the urn, jewels, buttons, ribbons or other adds ons. If you decide you would like to choose a glaze as an option for finishing the urn I am happy send you photo samples of the colors I have available.

Miscellaneous:

-All measurements are approximate and items may vary slightly in size from what is listed.

-Please be aware though I do everything I can to insure no problem occurs while firing these items, they are ceramic and mishaps during drying and firing can happen. If a crack or a break does occur I will remake the item at no charge, but the turnaround time for the new item will be at least one month.

- When approving photos for your custom order please TRIPLE check the correctness of all dates and spelling on your product. Once you have given approval for you custom item to be dried, it will be finished and fired as shown in the photos you are sent for approval. Please know once you have approved a custom design no more changes can be made and the design is final.