MonteSatern

Handcrafted By Monte Satern

Grants Pass, Oregon 140 Sales On Etsy since 2008

5 out of 5 stars (34)

MonteSatern

Handcrafted By Monte Satern

Grants Pass, Oregon | 140 Sales

Monte Satern

Contact shop owner

Monte Satern

Announcement    American made handcrafted wooden items from Northern California and Southern Oregon wood.

Announcement

Last updated on Aug 21, 2019

American made handcrafted wooden items from Northern California and Southern Oregon wood.

Reviews

Average item review
5 out of 5 stars
(34)
See reviews that mention:
quality 7 shipping 16 customer service 7
  • Sheri M on Aug 12, 2019

    5 out of 5 stars

    Shipped super quick and what a bowl! The redwood grain is gorgeous with A++ for the quality finish. Thank you so much!

  • 91totem on Jul 12, 2019

    5 out of 5 stars

    I purchased this for my father in law's funeral. My mother in law is from California and the two of them met at Disneyland.

    Monte was quick to respond to my questions. I paid for two day shipping. Monte mailed it Saturday and it arrived 3,000 miles later Monday afternoon.

    The urn arrived in perfect condition. The redwood is beautiful... a bright spot in an otherwise sad time.

    I would highly recommend Monte!

  • janesustains on Feb 10, 2019

    5 out of 5 stars

    I had been searching in vain for a redwood urn for several weeks and sighed a sigh of relief when I found Monte’s shop. Not only is he able to master this tricky wood but he provides exceptional service with fast response time and shipping. I’m very grateful. Thanks, Monte!

  • Marian on Jan 30, 2018

    5 out of 5 stars

    Shipped on time, arrived in perfect shape. It's beautiful and exactly what I wanted. Thank you Monte.

  • B Adamczyk on Mar 14, 2017

    5 out of 5 stars

    Monte's work is gorgeous, and his customer service exceptional. I actually ordered this urn and upon receipt, realized it was slightly too small for the canister that I'd hoped to keep inside. Monte made it easy for me to trade for another urn that was even more beautiful, and which arrived even more quickly than the first one.

    Thank you, Monte. The myrtlewood urn is so perfect!

Shop policies

Last updated on September 13, 2019
Welcome to my shop. I enjoy working with wood. For me it a pastime with a side benefit. I like to use wood that is local to me here in northern coastal California and southern Oregon. Most turned items get designed while it is turning on the lathe . Pieces lend them to certain shapes that come best out while chips are coming off. For that reason, no two pieces are exactly alike. Handcrafted means unique. I strive for quality and am learning more on each piece that I do.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you feel that the item is not what I described it to be or the quality is not as I defined it, I will accept a return for refund. The refund will be activated when I receive the item back in good condition. If the return is not for cause, there will be a $10 restocking fee. The purchaser is responsible for the return postage and the original postage can not be refunded.
Payment
Payment by PayPal is the easiest. However, I will except money orders. Personal check can be done, but then we wind up waiting for the check to clear before I ship and things drag out. I'll work with you if you'll work with me.
Shipping
Most items are shipped USPS. Prices are usually best if they will fit in a flat rate Priority shipping box. For anything else, I try to charge only for actual shipping charges. Size and shipping location dictates everything. I will be happy to ship international!
Additional policies and FAQs
I do make pieces to your order specifications. Price is negotiatged. Doing that over the phone is hard enough. Doing it via internet can be a real challenge. Contact me. We'll talk. If you are a funeral director interested in wholesale, please contact me and we can talk of prices and delivery times.