MoonAndStarCo

Original Vinyl Decal Designs

Naples, Florida · 17466 Sales

MoonAndStarCo

Original Vinyl Decal Designs

Naples, Florida 17466 Sales On Etsy since 2013

5 out of 5 stars
(3594)

Shop owner

Rae

Contact

Rae

Contact shop owner

Rae

View all 548 items

Reviews

Average item review
5 out of 5 stars
(3594)
Bethany Flake

Bethany Flake on Apr 22, 2018

5 out of 5 stars

Love! Great decal, just as described. Applied easily and looks great! Thanks!

Bethany Flake

Bethany Flake on Apr 22, 2018

5 out of 5 stars

Love! Great decal, just as described. Applied easily and looks great! Thanks!

View all 3594 reviews

About

Welcome to Moon & Star Co.

At Moon & Star Co., we make high-quality waterproof & weatherproof vinyl decals for all kinds of laptops, cellphones, tablets, cups, cars, & just about any smooth surface you can think of.

Est. 2013

Shop members

  • Rae

    Owner, Creator/Designer

    Naples, FL native, DIY queen, and happy soul. Perfectionist at heart. Creates all designs for the shop, helps fulfill orders, and answers most messages. Any questions or concerns? Let's chat!

  • Jay

    Assistant, Order Fulfillment

    My husband & right hand man! NY native, techie, and video game enthusiast. Loves to assist in anything he can, mostly works on order fulfillment (packing up and shipping out orders).

  • Benji

    Owner's Pet, Brand Enthusiast

    Our Jack Russell rescue pup who hangs around the office for employee morale (lol!) He loves new squeaky toys & going on trips to the post office!

Shop policies

Last updated on April 18, 2018
READ BEFORE PURCHASE!

Purchasing any item from Moon & Star Co. means you have read, understood, and agreed with our shop's policies and rules.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
► Returns & Exchanges not acceptable. Refunds and replacements will be done on a case by case basis, depending on the situation.

► Items that have been damaged due to not properly reading the instructions given or not asking for help, will not be refunded or replaced.

► Items sent to a wrong address do NOT qualify for refunds or exchanges. It is YOUR responsibility to make sure your address is correct.

► Due to the customized nature of some decals (i.e. monograms, custom orders, bulk orders), they will be non-refundable, non-exchangeable, and non-returnable unless mistakes were made by shop sellers themselves and photographic proof was provided.
Payment
► Orders will only be sent out once paid in full and form of payment has been completely processed.

► Cancellations will not be accepted. Please make sure to use your correct desired payment BEFORE completing the purchase.

► We can do address changes without cancelling an order, please contact us ASAP after making your purchase to make the change.

► Orders in transit will not qualify for refunds, exchanges, or address changes.
Shipping
► The processing times (day/s it may take to get to your order and complete it) may vary due to the volume of orders we receive at the time. Our shop works in a “First Come, First Serve” basis. Please check out our current "Processing Times" under the Shipping and Policies tab on each listing. Purchasing an item makes you automatically agree to our shipping times and policies.

► FREE SHIPPING only applies to orders that are shipped with envelope and stamp. If you would like tracking information with your order, please select the 'Add Tracking' option during checkout and pay for it. Orders already sent out via the Free Shipping option cannot have tracking added to it.

► Please give your package AN AVERAGE of (x) days to arrive ONCE MARKED AS SHIPPED:

• 4 - 10 BUSINESS days to arrive if you’re in the United States

• 10 - 25 BUSINESS days to arrive if you’re international

*If tracking has been purchased, please expect 24 - 48 hr delays in tracking and movement during weekend days or holiday seasons*

► For faster shipping, please feel free to leave us a MESSAGE in our INBOX with your request. Any request made through “Notes To Seller” during checkout will not be considered. {Please, do not demand faster shipping without intent to pay for it.}

► With that being said, we also offer 1 - 3 day Priority Mail and Overnight Priority at request - fees will be charged, not always guaranteed available.

► We are not responsible for any extra international customs / VAT shipping charges. We do not issue refunds for refusal to pay for customs/VAT fees. We do not discount our prices to accommodate customs/VAT fees. We do not disguise our packages as "gifts" or "letters" to avoid customs/VAT fees (this is illegal).
Additional policies and FAQs
We reserve the right to refuse service for ANY reason.

More information

Last updated on Apr 18, 2018
Frequently asked questions

I Have A Problem With My Order/s. What Now?

Feel free to shoot us a private message here on Etsy! If the issue is with the decal itself, please remember to provide as much photo proof or description of the issue as you can. We will do our very best to resolve the problem!

Can You Make Me A Custom Order?

Please message us with your custom order request and we will let you know if we can accept your order at this time. Due to our current order volume, not ALL custom orders may be accepted, and approved orders may take a little extra time for processing. We appreciate your patience :)