Our goal is to delight you with every purchase. If for any reason you are disappointed in your piece of jewelry, please contact me if there is something that can be changed ( re-sizing a chain perhaps?). We do accept returns when you return within 5 days of your receipt of the item, and will refund the cost of the item, minus shipping. The refund will be issued when I have received the item in its original condition. I am sorry I cannot refund if the item show signs of damage or signs of wear, or after five days.I do include a "Jewelry Care" info card with each shipment.

We accept PayPal for payment. You may use your credit card to make a payment via PayPal even if you do not have a PayPal account of your own.
Payment must be received within three days of purchase.

We initiate fabrication and shipping as soon as payment is verified via PayPal. Unless we contact you, in stock items will be shipped within three to five business days (Monday-Friday). If your order is custom made, please allow 3-5 days BEFORE shipping. We ship USPS First Class Mail within the United Sates and Canada unless other arrangements have been made.
Usually shipping is free; or the shipping cost of the first item is $3.50, plus $.75 for each additional item shipped within the US, and $6.00, plus $1.00 for each additional item shipped to Canada
-Making your first purchase on Etsy?Questions about check-out? Check out this handy guide:
http://www.etsy.com/help_guide_checkout.php
I will message you as soon as your order has been shipped.
You can be assured that your purchase will be securely wrapped using bubble wrap inside a padded mailing envelope or box. Earrings are normally carded in a gift box. Bracelets and necklaces are packaged in cotton-lined gift boxes and tied with ribbon, also ready for gifting. Map Your Journey accessories may be wrapped in tissue and in a gauze gift bag.

Our work is produced in a smoke-free environment. Our best efforts are made to post faithful color photographs, but please be aware that variations may occur due to differences in computer monitors. Please be aware that certain production pieces, like our signature circles and mountain pieces are hand-made to order, and so your design will look slightly different from the photograph.
I would love to work on a custom order for you. Most of my pieces are one-of-a kind, but many designs can be adapted to other gems or pearl colors. We can produce jewelry in some birthstones. Simply convo me to get the process started. Please note that custom work is generally non-refundable. Please allow 8 weeks lead time during holiday season.
If your purchase is a gift and it is to be shipped directly to the recipient, please add a note to me during check-out and I will be happy to include a gift card with your message to your recipient and let you know when the package has shipped.