MoonlightFeatherInc

Feather galore for crafts and hair extension!

California, United States · 119206 Sales

MoonlightFeatherInc

Feather galore for crafts and hair extension!

California, United States 119206 Sales On Etsy since 2009

5 out of 5 stars
(37015)

Announcement   Take $5 off with purchase over $25.
Code : Feathersale
Limited time offer!

We are proud to offer a huge selection of feathers, loose feathers, strung feathers, peacock feathers, ostrich feathers, hair extension feathers, craft feathers, fly tying feathers and even more. We also have cabochon resins and jewelry findings to help you finish your creations.

Moonlight Feather was created on Etsy in 2009 by Joey and husband Justin. We specially thank all of our customers who helped us to reach over 20,000 positive feedback and become the no.1 feather seller on Etsy! It is our pleasure to continue to serve you. If you don't see what you need, just convo us. We can usually put together a custom listing for you right away.

♥ Biggest Source of Feathers you can find!
♥ ♥ Wholesale and bulk pricing is available. Please convo us for details.
♥ We do offer expedited shipping.

Express Shipping available here
https://www.etsy.com/listing/156671446/usps-express-mail-upgrade-on-your-order?ref=shop_home_feat_1

Priority Mail Shipping available here
https://www.etsy.com/listing/156678157/usps-priority-mail-upgrade-on-your-order?ref=shop_home_feat_2

"Like" us on Facebook and share pictures of your creations with all our friends!
http://www.facebook.com/mlfeather

Announcement

Take $5 off with purchase over $25.
Code : Feathersale
Limited time offer!

We are proud to offer a huge selection of feathers, loose feathers, strung feathers, peacock feathers, ostrich feathers, hair extension feathers, craft feathers, fly tying feathers and even more. We also have cabochon resins and jewelry findings to help you finish your creations.

Moonlight Feather was created on Etsy in 2009 by Joey and husband Justin. We specially thank all of our customers who helped us to reach over 20,000 positive feedback and become the no.1 feather seller on Etsy! It is our pleasure to continue to serve you. If you don't see what you need, just convo us. We can usually put together a custom listing for you right away.

♥ Biggest Source of Feathers you can find!
♥ ♥ Wholesale and bulk pricing is available. Please convo us for details.
♥ We do offer expedited shipping.

Express Shipping available here
https://www.etsy.com/listing/156671446/usps-express-mail-upgrade-on-your-order?ref=shop_home_feat_1

Priority Mail Shipping available here
https://www.etsy.com/listing/156678157/usps-priority-mail-upgrade-on-your-order?ref=shop_home_feat_2

"Like" us on Facebook and share pictures of your creations with all our friends!
http://www.facebook.com/mlfeather

Moonlight Feather

Contact shop owner

Moonlight Feather

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About

A passion turned into an amazing reality.

In 2008 a new company was founded by husband and wife Justin and Joey. Justin, a stock broker and former corporate executive, setup the business operation based on Joey's baby headband designs inspired by the couple's infant daughter. The business sold Joey's hand-made headbands on Etsy.com and scrapbooking materials at Bearybox.com. Through diligence, hard work and many late nights the business blossomed. The Beary Box inventory was kept in the closet of a spare bedroom... Then it grew. The office and manufacturing expanded to the spare bedroom, then it took over the garage. When it outgrew that, the family moved to a house with a larger garage and attached office and brought on their first employees. In April 2011 Justin and Joey committed themselves to working full time on the business and Beary Box was incorporated as Moonlight Feather, Inc.

Today Moonlight Feather, Inc. is a corporation registered with the State of California. It occupies a 3500 square foot facility in Ventura, CA with a staff of 15 dedicated employees. Here they do quality control, product packing and shipping, marketing, photography and videography, web development and search engine optimization. The company now sells its product at Moonlightfeather.com, Etsy.com, ebay.com and Amazon.com.

We realize that we have grown to what we are today because of the support of our customers and we are here to serve you. All our products carry a 30 day money back guarantee. If you are not satisfied, we will make it right or give you your money back.

We are a family company. Recently, due to our concerns over working conditions abroad, we have adopted responsibility standards to which Moonlight Feather and all its suppliers must comply. Each vendor must certify that they conduct business in a manner according to local laws, do not employ child labor and give their employees suitable working standards. We feel it is our responsibility as a company to conduct business in a legal and ethical manner that promotes the rights of collective workers and individuals and we will only associate with those who value the same beliefs. Please read our corporate Responsibility Standards.

We are constantly seeking new and better ways to serve our customers and make new friends and we love to hear your comments. Go ahead, give us a call. Either Justin or Joey will pick up the phone and we love to chat about feathers!

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  • Moonlight Feather

    Owner

    Moonlight Feather is a family owned and operated business since it started in 2008. It was started by husband and wife Justin and Joey and their passion for feathers. Both came from business backgrounds and together made their dream a reality.

Shop policies

Last updated on March 14, 2016
♥ Hello ♥

A big welcome and huge smiley face to you who visit our page. I hope you find what you are looking for.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
♥ We only accept Paypal and credit card through etsy.
Shipping
ALL SHIPPING CHARGES IS INCLUSIVE OF SHIPPING AND HANDLING (rental of our postage machine, envelopes, clear bags and labor cost)

SHIPPING WITHIN UNITED STATES

♥ We ship via USPS First Class mail. We DO provide tracking on all orders.

♥ We only ship to your etsy address. So please make sure it is your correct address.

♥ Items will be shipped within 1-2 business days and it will take additional 2-10 business days to get to you. Exceptions will be items that we do not have in stock and we will send you a message and wait for your answer.

♥ All domestic orders will be shipped by USPS first class mail, and takes about 2-10 Business Days to reach you depending on your location.

♥ We do offer expedited shipping.

Express Shipping available here
https://www.etsy.com/listing/156671446/usps-express-mail-upgrade-on-your-order?ref=shop_home_feat_1

Priority Mail Shipping available here
https://www.etsy.com/listing/156678157/usps-priority-mail-upgrade-on-your-order?ref=shop_home_feat_2

♥ We ship Monday to Friday.

♥ Please contact with us if didn't receive your order after 14 days.

INTERNATIONAL SHIPPING

♥ International orders are shipped through First-Class Mail® International Package. It normally takes up to 10 to 15 business days.

♥ We do provide tracking.

♥ We also offer expedited shipping for international orders.

Express Shipping available here
https://www.etsy.com/listing/156671446/usps-express-mail-upgrade-on-your-order?ref=shop_home_feat_1

Priority Mail Shipping available here
https://www.etsy.com/listing/156678157/usps-priority-mail-upgrade-on-your-order?ref=shop_home_feat_2

♥ Please contact us if you did not get your goods in 3 weeks.
Refunds and Exchanges
♥ We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return within 30 days from the date of purchase. Please promptly notify us of any errors with your order.

♥ No returns are accepted after 30 days.

♥ Returns for any other reason than defect will be subject to 10% restocking fee.

♥ Bulk feather returns will incur a 50% return fee. This includes ostrich feathers in bulk.

♥ Final assessment of the quality and quantity of goods returned shall be at the sole discretion of Moonlight Feather, Inc.

♥ Shipping costs are not refundable.

♥ We do not accept returns on custom dyed feathers.

♥ Cancellation of order - 10% fee does apply too.

♥ All returns can be shipped back to

Moonlight Feather Inc.
1860 Eastman Ave
Suite 111
Ventura, CA 93003
United States
Additional policies and FAQs
FAQ

1. Can you provide me tracking for my item?
YES, we do provide tracking on all orders. BIG and SMALL :) Domestic or International!

2. It has been over a week! Where is my item?
Please check your shipping address on etsy to make sure it is the correct address before contacting us. Holiday season tends to take longer shipping time so please be patient.

3. I message the seller and did not get a reply yet.. What should I do?
Please send us another message as we might overlook your message because we get a lot of messages every hour. Also please note that our offices are open Monday-Friday only. If you don't get a response over the weekend, that's why. :)

4. Why is the shipping so expensive?
ALL SHIPPING CHARGES ARE INCLUSIVE OF SHIPPING AND HANDLING (rental of our postage machine, envelopes, clear bags and labor cost)
- so please do not give us negative or neutral feedback because of this when my shipping charges is one of the cheapest among the sellers on etsy.

5. Are your feathers real?
Yes :) they are all real unless stated otherwise.

6. Are they cruelty free?
Most of our feathers are a byproduct of the meat industry like the hen, turkey, pheasant, rooster and ostrich, goose and duck. These feathers are collected and used by crafters and designers which would otherwise be discarded.

Peacock, ostrich, macaw and other exotic feathers are naturally molted and collected. So no birds are harm exclusively for their feathers.

7. Will you consider custom a mixture of colors of the rooster feathers for me?
Yes, we do special custom order for our customers everyday but small fee may apply.