Announcement
Last updated on Aug 7, 2020
*-*-*-*-*-*-*-*-*-*-*-*- PLEASE READ THIS !! *-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-
READY to SHIP items are going out in 3-5 business days.
Current turn arround time to process MADE TO ORDER items is approximately 2-4 weeks.
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Everything handmade photography props.
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Find us on IG @moonlightlittleknits
and on FB @moonlghtlittleknits ... Giveways, discount coupon codes, games and everything new I first share there.
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Items
Featured items
All Items
Reviews
5 out of 5 stars
(2362)
See reviews that mention:
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Allana on Mar 28, 2023
4 out of 5 starsTook 2 months to arrive. No extra duty. Color is lovely, knit is a little looser than I was expecting.
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Ellen on Feb 2, 2023
5 out of 5 starsI've gotten a number of outfits here, and every one is incredibly soft, perfectly sized and beautifully made!
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Allison on Dec 3, 2022
5 out of 5 starsKnits are true in color and soft! Wraps are so long which is my favorite part. I want to replace all my knits with Mokumba! ❤️
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Valerie Angelique on Jan 6, 2023
3 out of 5 starsThe color is exactly as pictures (beautiful) and the quality of the knitting is really great, however I found the scarf itchy when worn around the neck. I have very sensitive skin, maybe most babies don't feel this. It is really too bad because the color is awesome.
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Valerie Angelique on Jan 6, 2023
3 out of 5 starsThe color and the quality of the knitting are really great, however I found the scarf itchy when worn around the neck. I have very sensitive skin, maybe most babies don't feel this. It is really to bad because the color is awesome.
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Shop policies
Last updated on
May 9, 2022
Thank you for stopping by my shop.
Hope you will find something you like. Please don't hesitate to convo me for any questions you may have.
Hope you will find something you like. Please don't hesitate to convo me for any questions you may have.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Shipping
WE are based in ITALY and we ship from ITALY.
We are offering two different shipment methods.
1: STANDART Priority Mail Service. || NO delivery confirmation and NO tracking number ||
This is the most affordable way to ship our items to you.
If you choose this option we will not be able to truck and have more info about you package untill it has being delivered. If you choose this method from the dropdown menu we can not be held resposible for delays with delivery.
2: REGISTERED mail with a Signature on delivery and Truck number is available for additional USD 6,-
If you prefer Registered Mail Service, please make sure there will be authorised person for signature on delivery.
Choose the option, that makes better for you from the drop down menu on the check out page.
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The Ready to ship items and our Clearance section items go out generaly in 1-5 days.
It normaly takes : 3-7 business days for EU destinations,
from 6 business days to 3 - 4 weeks for the US , Canada, Australia and all other destinations.
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Some times during the year, rarely, but it happen, due the national festivity or severe wheather or different human causes your order can suffer some delay with delivery.
Once it is out of my hands there is nothing I can do to rush.
I do refund of your order if Only you use our Registered mail cervice and there are almost two full months from the date of your order and still nothing arrives.
****************************************************************************************
I always ship to the Paypal address specified in your order. Please make sure it is the correct one.
And if you by any chance preffer to receive your order on another adress just let me know in a message.
We are offering two different shipment methods.
1: STANDART Priority Mail Service. || NO delivery confirmation and NO tracking number ||
This is the most affordable way to ship our items to you.
If you choose this option we will not be able to truck and have more info about you package untill it has being delivered. If you choose this method from the dropdown menu we can not be held resposible for delays with delivery.
2: REGISTERED mail with a Signature on delivery and Truck number is available for additional USD 6,-
If you prefer Registered Mail Service, please make sure there will be authorised person for signature on delivery.
Choose the option, that makes better for you from the drop down menu on the check out page.
********************************************************************************
The Ready to ship items and our Clearance section items go out generaly in 1-5 days.
It normaly takes : 3-7 business days for EU destinations,
from 6 business days to 3 - 4 weeks for the US , Canada, Australia and all other destinations.
****************************************************************************************
Some times during the year, rarely, but it happen, due the national festivity or severe wheather or different human causes your order can suffer some delay with delivery.
Once it is out of my hands there is nothing I can do to rush.
I do refund of your order if Only you use our Registered mail cervice and there are almost two full months from the date of your order and still nothing arrives.
****************************************************************************************
I always ship to the Paypal address specified in your order. Please make sure it is the correct one.
And if you by any chance preffer to receive your order on another adress just let me know in a message.
Additional policies and FAQs
PLEASE NOTE:
Current turn arround time to process MADE TO ORDER is in about 3 weeks and a little more for very bulky orders.
We do our best to represent the items in their real colour and shape, but we are not professional photographers, so some slight differences in the color tone/shade of the website's photo and the actual item may happen.
**** CARE INSTRUCTIONS ***
We reccomend Hand wash Only for all our knits.
Use warm water mild wooly detergent.
Squeeze delicately the exceed water and lay flat to dry.
********************************************************************************************
Current turn arround time to process MADE TO ORDER is in about 3 weeks and a little more for very bulky orders.
We do our best to represent the items in their real colour and shape, but we are not professional photographers, so some slight differences in the color tone/shade of the website's photo and the actual item may happen.
**** CARE INSTRUCTIONS ***
We reccomend Hand wash Only for all our knits.
Use warm water mild wooly detergent.
Squeeze delicately the exceed water and lay flat to dry.
********************************************************************************************
Privacy
General Data Protection Privacy Regulation (GDPR)
(EU) Regulation 2016/679
This Regulation is applicable as in May 25th 2018
Introduction
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us , contact us , or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that We do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information We Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order), if you contact me directly. Or send us a local phone number that we explicitly ask you to send after purchase, in order to fulfull a safe and fast international delivery, required by our chosen third party delivery service.
Why We Need Your Information and How I Use It
We rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
3) Disclose any information requested regarding your purchase information and item description required by customs authorities.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If We sell or merge our business, We may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, We may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If We are deemed to transfer information about you outside of the EU, We rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information We hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, We will delete your personal information unless We have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, We, Moonlight Little Knits are the data controller of your personal information. If you have any questions or concerns, you may contact us at nikolova.altanay [!at] libero.it
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
(EU) Regulation 2016/679
This Regulation is applicable as in May 25th 2018
Introduction
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us , contact us , or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that We do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information We Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order), if you contact me directly. Or send us a local phone number that we explicitly ask you to send after purchase, in order to fulfull a safe and fast international delivery, required by our chosen third party delivery service.
Why We Need Your Information and How I Use It
We rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
3) Disclose any information requested regarding your purchase information and item description required by customs authorities.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If We sell or merge our business, We may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, We may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, We may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If We are deemed to transfer information about you outside of the EU, We rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information We hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) We will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, We will delete your personal information unless We have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, We, Moonlight Little Knits are the data controller of your personal information. If you have any questions or concerns, you may contact us at nikolova.altanay [!at] libero.it