MoorsToCoast

Privacy Policy

Last updated: May 2026

At Moors to Coast, your privacy is important. This Privacy Policy explains how your personal information is collected, used, and shared when you purchase from this Etsy shop or contact us.

1. Information We Collect

To fulfil your order, you must provide certain information to Etsy, including:

Your name
Email address
Postal address
Payment information
Details of the product you are ordering

Etsy provides this information to us so we can complete your order and provide customer support.

2. How We Use Your Information

We use your information to:

Process and dispatch orders
Communicate with you about your order
Provide customer service
Comply with legal and tax obligations
Resolve disputes if necessary

We only use your information where necessary to fulfil our contract with you or comply with legal obligations.

3. Information Sharing

We only share your personal information when necessary, including:

With Etsy, as required to provide our services
With delivery companies and postal services to send your order
When required by law, tax authorities, or legal processes

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your information only for as long as necessary to:

Provide our services
Comply with legal, tax, and accounting obligations
Resolve disputes

Typically, order information may be retained for up to 6 years for tax and legal purposes.

5. Your Rights

If you reside in certain territories, including the UK or EU, you may have rights to:

Access the personal information we hold about you
Request correction or deletion of your information
Object to processing
Withdraw consent where applicable

To exercise any of these rights, please contact us through Etsy Messages.

6. Etsy Platform

Please note that purchases made through Etsy are also subject to Etsy’s own privacy policies and terms. You can read Etsy’s privacy policy here:

Etsy Privacy Policy

7. Contact Information

For privacy-related questions or concerns, please contact us via Etsy Messages.