Fashion forward, hand-knit items for everyday!
MooseTradingCo's Shop Policies
Moose Trading Co. is the place for fashionable hand knit items.
All items are custom made after ordering (unless otherwise noted). Pick the style, color, size, etc and your order will be handmade just for you.
If there is something you would like made that you do not see, please message me. I am adventurous and willing to try new things when it comes to knitting.
Paypal is preferred.
Your order will be started once your payment is received.
Cancellations will not be accepted once orders have been started, but may be accepted as long as your order has not been started. I will do my best to work with you!
Your order will be shipped three to five days after completion. All orders are custom made (unless otherwise noted) and may take up to 10-14 days to complete depending on size of the order. Please take this into consideration. Also, if adornments need to be ordered for your piece (wood buttons, etc) this may add to the time it take to create your item. Please be patient. I will do my best to get it to you as soon as I can.
Rush orders are available for an additional fee.
Refunds and Exchanges
Refunds will only be accepted in instances of gross misrepresentation or when terms are discussed on an individual basis. Please message me with any difficulties.
Additional Policies and FAQs
Customs orders are welcome & encouraged!
Last Updated September 23, 2013