MORNING GLORY STONES Unique Designer Gemstones
MorningGloryStones' Shop Policies
This is a "CONVERSATION FRIENDLY" shop !!!
If you have questions please don't hesitate to convo me.
If you just want to say Hello, Hey or Howdy Do, Please do so.
Payment should be made within 3 days of your commitment to buy.
Payments are accepted through ~*~PAYPAL ONLY~*~. This is the easiest and safest method of payment for all those concerned.
Sorry, I am no longer accepting Personal Checks or Money Orders.
If payment is not received in 3 days, I will contact you through Etsy-email with a reminder note. If I do not receive a reply from you please know that, I do not have a problem holding an order, I do not have a problem with customers who change their minds about an order, I do however, find a lack of communication rude and unprofessional.
Due to another increase in USPS rates, I have been forced to increase my shipping rates just a bit. Please keep in mind, the more pieces you purchase together, the more you save, as I combine all items under one flat rate.
I ship USPS First Class on supply items. I ~*usually*~ ship NEXT DAY (business day) after payment is received and has cleared my account. Expect your items to arrive in 5 to 10 days. Please convo me if your items are not received within 10 days.
***Canadian and International shipments may take a bit longer, 10 to 28 days.***
Shipping and Handling charge on PENDANTS and SUPPLY ITEMS is $4.00 for the first item and FREE on additional items if shipped and purchased together.
Shipping and Handling charge for Canada is $4.00 for the first item and FREE on additional items if shipped and purchased together.
Shipping and Handling charge for Everywhere Else is $7.00 for the first item and FREE for additional items if shipped and purchased together.
I will include insurance on USA shipments with orders of $100.00 or more at NO CHARGE. I will also upgrade to Priority mailing with orders of $100.00 or more at no additional charge to US customers.
Refunds and Exchanges
I want you to LOVE, LOVE, LOVE your Morning Glory Stones. I believe in the quality of each piece and I stand behind each and every purchase. If for any reason you are not satisfied with your purchase contact me. A REQUEST for a full refund must be made within 15 days of purchase. Convo me (through ETSY only) with your request for a refund. Please return the item with the original receipt. Customers are responsible for all return shipping charges, including insurance if that applies. After the 15 days no returns or exchanges will be honored.
"ON SALE" purchases are final. NO REFUNDS on these items.
Please note that all SIZES are approximate. Please read the description for size information.
ABOUT MY PHOTOS:
I choose my photos carefully to present the most accurate views of my work and of my pendant beads...etc. I will mention in the description if there is any major variance between the photo and the actual piece.
COLORS may differ from one computer monitor to another. Please be aware that photographing colored stones is challenging and that color discrepancies WILL occure from time to time.
Of course you realize the photos give a super enlarged view of the items in this shop. This is to show every detail (including imperfections if any) of a piece as closely as possible. The piece may appear slightly different in real size to an inexperienced eye. If you need additional photos, please don't hesitate to ask.
Additional Policies and FAQs
To ensure your stones retain their luster, please take care to protect them from excessive sunlight and heat, moisture and chemicals. If tarnishing occurs on silver, simply clean with a silver cloth. Storing your silver pieces in an airtight container can also prevent tarnishing and wear.
The items in this shop should be kept out of reach of children.
The items in this shop are not intended for children.
I do not recommend using the items in this shop for making children's jewelry.
THANK YOU SO MUCH FOR YOUR INTEREST & VISIT OFTEN !!!
If you need to make contact please do so through ETSY Conversations (Convo) ONLY!!!
P.O. Box 813
115 6th Street
Gold Bar, WA 98251
Last Updated March 12, 2014