If you are not fully satisfied with your order, please contact me as soon as possible so we can resolve this issue.

If your item is eligible for return/exchange, please ensure that the item is returned in new and re-saleable condition within 30 business days from the delivery date of your order.
Please use trackable shipping to assure it's safe return.

In cases of returns, unless the item was damaged or not as described, the buyer is responsible for any shipping costs and a handling fee may be reduced from the refund amount.

Returns after the 30 day period are only not eligible for returns.
Items on sale are not eligible for returns.
Items lost in the shipping back to me cannot be refunded.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be PRIOR to ordering.

For more information, contact your local customs/tax authority.

I accept payments via PayPal only.
If you don't have a PayPal account, you can pay using any credit card using PayPal services.

Israeli customers can pay in NIS by bank transfer or a check, Bit or credit card.

For additional details please contact us by email to -
morshodashop@gmail.com

Payments should be made within 2 days of purchase. If payment isn't received during that time, I reserve the right to cancel the transaction.

Please email me if you have any delays in your payment.

Items are shipped according to their processing time, please check your item for the full information of processing time.

Shipping times vary depending on your location;
For international orders please allow 8-21 business days for shipment to arrive.
(In some cases time would be extended to 24 days with delays during holidays or if held at customs)

EMS Express air post service delivery is available on demand and offers 3-7 business days (usually 5 days) to arrive.
During holidays season shipping time might be slightly longer.

Due to the nature of a handmade item, variation and suppleness of leather, no two MorShoda bags are the same. As part of our vintage style, we hope you will embrace these variations as part of the bags charm.
We have tried to show this natural variation in our product images by limiting the use of photoshop editing and providing a high-resolution zoom. We hope that this allows you to make more of an informed choice when browsing our collection.

MorShoda bags and wallets are made with the finest leathers and are carefully chosen. Every spot or mark on the leather indicates it's authenticity and add to the final charm of the design.

Nappa leather - From time to time, apply a regular leather cream with a sponge into the bag, this helps moisturizing and cleaning the leather.
Suede leather - Use a soft furniture brush or a dedicated leather sponge to clean your bag.

Our products are water resistant but not waterproof.
DO NOT wash your leather bag/wallet in water or in a washing machine.
If the product got wet, allow it to dry in a shaded place.

MorShoda's textile products are made of natural cotton fabrics and are decorated with embroidery by Kashmir artists using pure wool cords which are colored in a unique process according to the design. This process takes about 1-6 months per unit.

You can wash all textile items by hand in cold water only or dry cleaning.

Not sure about anything? Let us know! We are happy to help.

Please contact us by Conversation to inquire about our wholesale options.

At the moment we can not offer customized and personalized items but please feel free to contact us and inquire about a specific design/color or shape! We have many items not yet listed and would be happy to check for a one of a kind item for YOU!