MothHouse

Limited Edition Jewelry

Massachusetts, United States · 661 Sales

MothHouse

Limited Edition Jewelry

Massachusetts, United States 661 Sales On Etsy since 2008

0 out of 5 stars
(341)
Shop owner

Sharina

Contact

MothHouse is taking a short break

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Note from shop owner Moth House is currently on hiatus.

Note from shop owner

Last updated on Aug 24, 2016

Moth House is currently on hiatus.

Sharina

Contact shop owner

Sharina

Reviews

No reviews in the last year

Anonymous on Apr 26, 2013

5 out of 5 stars

my wife loved the necklace!

Anonymous on Mar 3, 2013

5 out of 5 stars

so unique!

Anonymous on Dec 27, 2012

5 out of 5 stars

love this so much! beautiful, will definitely come back for more.

View all 341 reviews

Shop policies

Last updated on February 4, 2011
Please take a minute to read all of the information below prior to purchasing. Thank you!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Paypal. You do not need an account to use PayPal. Payment is due within 24 hours of checkout unless a prior arrangement has been made. If payment is not received during this period, the sale will be canceled and the item will be re-listed.

Florida buyers will be charged 7% tax which is applied in Paypal.
Shipping
All purchases are sent in gift ready packaging.

Items are usually shipped within 1-10 business days after payment unless otherwise specified in the listing.

Packages are shipped USPS First Class mail. Tracking numbers are provided only by request. This request must be made during checkout in the "Notes to Seller" section. You will receive a conversation shortly after your purchase that includes an expected ship date.

Although almost all my packages make it out on, or before the date quoted, it is not a guarantee (I'm only human). If you need your item quick, please contact me and I will do my best to ship it asap.

All orders are shipped to the address on your Etsy account.

Orders of $100 or more are automatically insured (this means they will have to be signed for upon arrival). If you would not like this service to be applied to your order, please let me know upon checkout.

Please note: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping and purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. I have no way of calculating how much these fees would be, should they occur, and am not responsible for those charges. An accurate customs form is filled out for every international order.
Refunds and Exchanges
I want all of my customers to be completely satisfied so if there is a problem with your purchase, please contact me as soon as possible and prior to leaving feedback.

If, for any reason, you wish to return or exchange your purchase, please do so within 7 days of receiving your package. (Custom pieces cannot be returned or exchanged.)

All returns must be unworn and in original condition. Shipping, handling, and insurance fees are nonrefundable. Buyer is responsible for return shipping charges. Returns sent without notice will not be accepted.
Additional policies and FAQs
WHOLESALE
Wholesale inquiries are welcome at mothhouse [!at] gmail.com.

CUSTOM
Custom orders are accepted on a case by case basis. They are non-refundable or exchangeable.

ALTERATIONS
Minor alterations such as chain lengthening or shortening are free of charge. These requests must be submitted though a conversation prior to purchase.

REPAIRS
I am glad to make basic repairs on jewelry purchased within a 3 month time period. Please send a message about the repair before shipping the item. Buyer is responsible for all shipping charges.

FEEDBACK
Feedback is left on every order. If you have any problems, concerns, or complaints, please contact me before leaving neutral or negative feedback. I am always willing to work something out. As always, positive feedback is always appreciated!

FYI
Many of the items listed incorporate unique components that although very similar, may not be exactly the same as what is shown in the photos. This includes crystals, anything with a patina or age spots, and other various vintage findings. If you have any questions about this, please ask before purchasing.