All crystals are real. I do not sell fake crystals or jewelry. All jewelry is 925 Sterling Silver Plated. Most of my jewelry has been stamped 925 on the back of the piece.

You can review my policy on Etsy under shop polices/ privacy policy and my Instagram:mothernatureminerals under my policy/policy update highlights on my social media and on my hashtag mothernaturemineralspolicy and mothernaturemineralsrules. When you purchase from my shop, you are agreeing to my policy.

No. When you purchase from my store you are agreeing FULLY to my policy. No exceptions.

Please read the shop photos. My announcements, and my policy for my shipping delay messages.

-All sales are final. All posts/listings show the exact condition and description of the item. It is your responsibility to read and go through each photo. If you have questions, message me BEFORE buying.
-My shop is not responsible for any mail lost or stolen packages and refunds will not be made. Buyer is responsible for contacting shipping carrier (USPS) if item is lost or stolen.
-If your crystal arrives damaged/broken please contact me immediately within 2 days of receiving to open a damage claim. You must keep all contents of package including the packaging itself.

Spheres and Eggs DO NOT come with stands on here. Please shop my website: Mothernatureminerals.com to get a free stand with your sphere/egg order!

Crystal meanings are from: The Crystal Bible by Judy Hall and crystalsandjewelry.com

I ship primarily through USPS. If you need me to ship to another address then what is stated on your order you must contact me immediately and I will send to the address change form. You must complete the form in order for me to ship it to the proper address. Failure to do with result in delayed packages and my shop takes NO responsibility for it. If package is returned: you will be refunded minus shipping charge and a 20% restocking fee.

Your order ships from 1 to 3 business days as stated on the listing. The first day you order does not count as a shipping day. I ship very fast, by going straight to the post office in the morning for their truck to pick it up immediately. My shipping days are usually Monday, Wednesday and Friday. Orders for the two days before and up until 7am Eastern Time that day will be shipped. Thanks for your patience!

No, sorry. All orders are final.

If you have any special requests, please contact me first by message. I can not guarantee any unapproved special requests. Including if you wanted faster shipping, I would have to adjust the listing BEFORE you checkout.

Free Gifts with orders have ended 10/20/2021. I financially can't do it anymore will hope you understand. I appreciate you choosing me for your source for crystals and will continue giving you A+ customer service! Fear not I will be starting up other fun ideas for y'all! Check out my new website: Mothernatureminerals.com

So sorry your order was damaged during shipping! Luckily your order was fully insured! I do not give out refunds as stated in my policy that you agreed to, it is not my fault that the shipping carrier damaged your item. I pack my items extremely well and once I give the item to my shipping carrier it is there responsibly now. No worrries we would have to open up a claim with USPS/Shipinsurance to get your money back. You will need to send pictures of the damaged items. Please contact me directly and we can both work together to get your money back. Thank you for your cooperation!💗

Depends the offer: percentage or money off coupons can not be combined if a sale is already going on.

If one or more items was not in stock in your order and some are, only the ones that are out of stock will be refunded. All orders are final and will not be fully refunded if other items are still in stock from your order. You are more then welcome to exchange it BEFORE shipping for another item or equal or lesser value.

Mother Nature Minerals LLC is not responsible for lost or stolen packages.

No more gift wrapping sorry! If you would like your order gift wrapped, shop on my new website: Mothernatureminerals.com

Thank you for visiting my shop! My new website is now launched: mothernatureminerals.com

You can also dm me on Instagram @mothernatureminerals for purchase as well.

Thank you for support loves! Also, international orders are welcome on my new website as well! Hurray!

My new website has payment plans (ShopPay, AfterPay and Klarna) and accept all major credit cards! It will be a safe and secure way to checkout, all payment information will be protected. Plus crystals will be even more afforadable and shipping will cost less on my new website, too hurray!

I closed my Etsy shop because of high Etsy fees, terrible Etsy customer service, and Etsy restrictions on listings.

I have a new website where I sell crystals, and handmade crystal jewelry as well!
Mothernatureminerals.com