MountainBirdBanners
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
MountainBirdBanners is taking a short break
Reviews
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firelilly765 on Apr 16, 2021
5 out of 5 starsI bought custom tablespoons for my boyfriend for our anniversary. We both love them! They are well made and shipping was much faster than expected. I'm sure we'll have these spoons for years to come.
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Janice on Apr 16, 2021
5 out of 5 starsThis was a beautiful gift for my neighbor that has coffee every morning with me. We solve all the worlds problems over coffee.
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Julie on Apr 15, 2021
5 out of 5 starsLUV this custom silverware for gifts! I ordered a custom spoon and requested a completely custom fork and the order was accommodated. The items shipped quickly, were well packaged and arrived in perfect shape. HIGHLY RECOMMEND this vendor!
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Sarah on Apr 13, 2021
5 out of 5 starsFANTASTIC! great communication, excellent quality, beautiful custom work 💕
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Christine on Apr 13, 2021
5 out of 5 starsWonderful customer service; seller sent me a small bundle of pieces to choose from and I was able to match the vibe of my mother’s silverware when she was growing up (I swear she still has some in her drawers!). great quality, super excited to gift this for my mom’s first Mother’s Day as a grandma!
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Kathy on Apr 11, 2021
5 out of 5 starsOrdered seven spoons...received seven PERFECT spoons. Each one was hand stamped exactly to order. I would say I would order again, but this was my final order on a large family gift I'm putting together for Christmas. Each order has been perfect. Highly recommend.
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Lori on Apr 10, 2021
5 out of 5 starsFantastic customer service!! This shop was wonderful to work with. It turned out exactly how I wanted.
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Customer is responsible for the return shipping charges. Custom items cannot be refunded.
In the case of an item lost in the postal system & no delivery is updated on the tracking, a refund (item cost) or replacement item will be sent after 30 days or sooner if item is returned to sender.
Seller is not responsible for items being returned for wrong address, buyer is responsible for shipping charges.
In the case of an item being marked as delivered in the postal tracking and buyer has not received this item. Buyer is urged to contact their local USPS office with tracking number to submit an inquiry.
Payment
Shipping
Each of my items are hand crafted by myself. If you have a need by date please let me know and I will try my hardest to meet your needs. I cannot guarantee a delivery date unless priority express 1-2 day mail is requested.
If your item is marked as delivered in the tracking information, I have to believe it was delivered, contact your local post office with the tracking number for any concerns of delivery.
If your purchase is a gift & going straight to the receiver, just let me know and I can include a gift note and I will not include the price on the receipt.
The standard shipping method is usually USPS first class parcel and will include a USPS tracking number. Priority upgrades are available during checkout for most of my items sent to US addresses.