Refunds are available within 7 days of receiving your item. The amount refunded will be the price of the item minus shipping charges. Customer is responsible for the return shipping charges. Custom items cannot be refunded.

In the case of an item lost in the postal system & no delivery is updated on the tracking, a refund (item cost) or replacement item will be sent after 30 days or sooner if item is returned to sender, international buyers are responsible for 2nd shipping charges.

Seller is not responsible for items being returned for wrong address, buyer is responsible for shipping charges.

In the case of an item being marked as delivered in the postal tracking and buyer has not received this item. After 30 days from purchase, replacement item can be sent, buyer responsible for 2nd shipping charge or item cost will be refunded.

I accept Paypal, credit card, Etsy gift cards, check or money order. Items purchased with check & money order will be sent out after payment is received.

Please Read:

Each of my items are hand crafted by myself. If you have a need by date please let me know and I will try my hardest to meet your needs. I cannot guarantee a delivery date unless priority express 1-2 day mail is requested.
If your item is marked as delivered in the tracking information, I have to believe it was delivered, contact your post office for any concerns of delivery concerns.

If your purchase is a gift & going straight to the receiver, just let me know and I can include a gift note and I will not include the price on the receipt.

The standard shipping method is usually USPS first class parcel and will include a USPS tracking number. Priority upgrades are available during checkout for most of my items sent to US addresses.

INTERNATIONAL BUYERS PLEASE READ:
Buyers are responsible for knowing their country's customs fees and policies.

Items will be marked as merchandise purchased, I cannot mark them as gifts because of the postage system I use.

Items will be sent via first class international mail. Delivery times vary per your address, I can not guarantee a delivery date. I do my part and the rest is up to the postal system. The buyer is responsible for any taxes, duties or other charges related to your country postal policies, these are not reflected in the item cost or the shipping cost. If item in the tracking information is marked as delivered I have to believe it is delivered.