MountainPetProducts

Solid Wood Cat Furniture & Toys

Massachusetts, United States · 1464 Sales

MountainPetProducts

Solid Wood Cat Furniture & Toys

Massachusetts, United States 1464 Sales On Etsy since 2010

5 out of 5 stars
(302)

Announcement   For sale announcements, giveaways and more sign up for our e-newsletter:
https://goo.gl/x0iR0E

Visit our website: www.mountaincattrees.com

We can be reached at 888-873-0511, M-F 9-6 eastern for any questions or to order by phone.

>>>>>>>>>>>>>> =^..^= <<<<<<<<<<<<<<<

Mountain Pet Products provides unique, eco-friendly products for enriching the life of your feline companion.

Our handcrafted cat furniture is made with solid wood and is designed to last for years.

Our cat trees and scratchers offer a variety of surfaces for scratching, such as a cedar posts and sisal or manila rope. We don't use any carpet.

All our products are crafted from real wood and durable rope making them safe for your cat. Because we use natural materials our products are better for the environment than standard commercial cat trees.

All our furniture comes with a one year warranty.

Announcement
Last updated on Sep 17, 2016

For sale announcements, giveaways and more sign up for our e-newsletter:
https://goo.gl/x0iR0E

Visit our website: www.mountaincattrees.com

We can be reached at 888-873-0511, M-F 9-6 eastern for any questions or to order by phone.

>>>>>>>>>>>>>> =^..^= <<<<<<<<<<<<<<<

Mountain Pet Products provides unique, eco-friendly products for enriching the life of your feline companion.

Our handcrafted cat furniture is made with solid wood and is designed to last for years.

Our cat trees and scratchers offer a variety of surfaces for scratching, such as a cedar posts and sisal or manila rope. We don't use any carpet.

All our products are crafted from real wood and durable rope making them safe for your cat. Because we use natural materials our products are better for the environment than standard commercial cat trees.

All our furniture comes with a one year warranty.

Rebecca Mountain

Contact shop owner

Rebecca Mountain

35 Inch Wall Mount Vertical Scratching Post
US$75.00
28 Inch Replacement Vertical Scratching Post
US$65.00
22 Inch Replacement Vertical Scratching Post
US$55.00
72 Inch Four Level Indoor/Outdoor Cat Tree
US$575.00
Cat Toy - Spinner Toy for Wand Toy
US$2.00
Cat Scratching Post & Perch
US$130.00
Cat Scratcher - Cedar Scratching Post
US$70.00
Cat Wand Toy - 16 Inch Tassel Teaser Wand Toy
US$13.00
View all 32 items

Reviews

Average item review
5 out of 5 stars
(302)
View all 302 reviews

Shop policies

Last updated on March 25, 2016
Our Mission Statement:
Mountain Cat Trees is dedicated to designing and crafting unique, natural, products that are safe and fun for your cat, better for the environment, and beautiful, artistic pieces for your home.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept payment made by Mastercard, Visa, or Discover Card. You may also pay via Paypal.
Shipping
~Lead times~

All our items are made to order and are individually handcrafted after your order is placed. We list the ship by date under the "Shipping and Policies" tab in each listing. In addition, once you have made a purchase you can find the "ship by" date listed in your receipt for the particular item you ordered. If you purchased more than one item they will be shipped together if possible otherwise they will ship as they are completed.

Scratching posts ship in a little as two days but up to two weeks.

Cat trees are made at the time of order and generally ship anywhere from 2-4 weeks. In rare cases where we are waiting on a supplier it could be up to 6 weeks. We will notify you as to any delays we may experience.

Cat Climbers may take up to two weeks to ship.

Cat Toys ship in up to 5 days.

~Methods~

We ship UPS ground, USPS Priority Mail or USPS Parcel Select from Orange MA 01364 to the lower 48 US states only. If you need your item shipped by a certain carrier, please convo us before placing your order.

An email notification is sent at the time of shipment with a tracking number.

Free shipping items are only offered to locations in the lower 48 US States only.

~International shipping~

We currently do not ship outside the lower 48 contiguous United States of America, however we are willing to get you a quote. Please send a convo for more information.
Refunds and Exchanges
~Warranty~

Furniture:

Our Cat Trees, Climbers and Scratching Posts are guaranteed against structural defects and against breaking under normal use for up to one year from purchase. The following guidelines must be followed.

•Do not pick up your new cat tree by any of the platforms. Grasp the base and one of the tree lengths to pick up and move it.
•The products are for indoor use only and should not be placed in an area where they could get wet.
•They should be kept away from extreme heat such as woodstoves or radiators.
•Children should not climb on the cat trees.
•The cat trees and scratching posts come with rubber feet for no slip on hard floors. They are only designed to be used with all the feet touching the floor. Do not place the product in any position that will compromise its stability.

Since the cat trees are crafted using natural cedar posts, they are likely to have cracks in them upon arrival. More cracks will likely appear over time. This is normal and will not affect the structural integrity of the cat tree.

If one of these products fails or breaks under normal use within one year from the date of purchase we will repair or replace the product (at our discretion) minus shipping costs. The warranty does not cover scratching wear and tear.

Cat Toys:

Our Natural Wand Cat Toys are warrantied against breaking under normal use for 6 months from the date of purchase. This applies only to the wooden wand and not to the toy line or toy attachments.
The warranty is void if the wand is misused (stepped on, crushed, or hit against a surface).

If this product fails or breaks under normal use within six months from the date of purchase we will repair or replace the product (at our discretion) minus shipping costs. The warranty does not cover normal wear and tear.

~Returns~

We should be notified of returns within 5 days of customer receiving the item and the product must reach us within 14 days. Customer pays for return shipping costs.

Products must be unused condition free from scratches or cat hair. We cannot accept a return if the product has been taken out of its packaging and introduced to a cat. Unfortunately, we cannot accept returns on the basis that the cat is not using the product. Customer should keep original packaging to return an item.

For return authorization, please contact us.

~Damaged shipment~

If the product has been damaged in shipment we should be notified within 3 days of you receiving your order so that we may file a claim with the shipper. Contact us and save the original packaging.
Additional policies and FAQs
All products come with care instructions, and tips on introducing your cat to a cat tree as well as how to train your cat to use a scratching post.

The cat trees and cedar wood scratching post require easy assembly with a 9/16ths wrench (or adjustable wrench) and a hex key. The hex key is provided. Detailed instructions and hardware are included.

The vertical scratching post also requires assembly, no tools needed.

~Choosing the Right Scratcher for your Cat~

Cats have a variety of preferences when it comes to scratching. In general, things to think about are what types of surfaces does you cat prefer when scratching, and does he or she scratch vertically or horizontally?
Sisal rope is very popular for use on scratching posts because most cats like its texture. It’s strong and resilient, but cats are also able to really dig their nails in. The base on the scratching posts and cat trees is a textured pine. Some cats prefer wood to sisal rope for scratching and the soft nature of the pine makes for a good scratching surface as well.

~No Carpet Cat Furniture~

Mountain Cat Trees came about largely in response to dissatisfaction with carpeted cat towers. There are several reasons why no carpet is a trademark of our products. First, natural materials were selected for the safety of the cats. There are no dangerous carpet fibers or strands for cats to chew on or ingest.
Also, carpet is a synthetic material that is petroleum based. Most commonly, carpet is made of nylon, acrylic, polyester or polypropylene. These materials end up in a landfill and may take hundreds of years to break down leaching chemical into the earth as they do.
Another reason for not using carpet is longevity. Most cats like to scratch the same spot again and again. Anyone who has ever lost the corner of their couch to cat scratching knows all about this. On a carpeted cat tree, a cat will go back to the same spot, quickly shredding a particular corner. Once this happens the carpet fibers begin to shed everywhere and soon you are left with an eye-sore and a perpetual mess. Mountain Cat Trees use sisal rope as the main scratching surface. Sisal is a natural plant fiber and when woven into rope is very durable.
Finally, offering your cat a carpeted structure confuses a cat on which surfaces in your home are meant for scratching. Cats that use carpeted cat trees won’t understand if you scold them while they scratch your carpeted floor. To them it’s all the same. Our cat trees however, have surfaces to entice your cat that are not commonly used in any other way in your home.

~Additional information~

Please read product descriptions and shipping times prior to purchase. Most of our items are made to order and this can take up to several weeks depending on the number of orders ahead of you. We do our best to process each order as quickly as possible however there are occasional times when we may be waiting on a supplier for parts. The shipping times are a guideline only and it's possible your order could take more or less time than what is listed.

By purchasing items in our shop you confirm that you have read and accept item descriptions and shop policies.