MountainMommaDesigns' Shop Policies
Thanks for showing an interest in my designs. I offer crocheted rag rugs and other handmade items. Each are created with an emphasis on detail and quality. I also have a shop section for some of my favorite vintage items. If you need buttons for your sewing projects, check out my handmade button section! As with all my handmade items, I strive to offer the best.
I accept Direct Checkout, Paypal, and money orders
Make money orders payable directly to Pam Ice.
I try to ship any small item (less than 13 oz.) USPS First Class. All other items are shipped USPS Priority. I ship internationally to items $20.00 or less. If your international order totals more that $20.00, the buyer is responsible for any customs charges at the shipping destination. I will not be responsible for those charges, only the charges to get the purchase to the specified country.
Refunds and Exchanges
I will give a full refund if your are not satisfied with your purchase, however, you must have my permission before returning your item. You must contact me within seven days of receiving your purchase. I will not be responsible for damages or losses if you have not purchased insurance. Upon receipt of your return, if there are no damages, I will issue the refund. Unless you request insurance for your shipment, I will not be responsible for a lost shipment. Buyer must pay all shipping fees when sending item back to me. I will refund cost of item and shipping charges initially paid at time of purchase.
Additional Policies and FAQs
I will do custom orders. Please convo me and I will let you know if I can fulfill your wish.
2111 Surrey Drive
Morgantown, WV 26505
icewv [!at] comcast.net
Last Updated January 2, 2015