Art, Design & Photography
MouseInTheDollhouse's Shop Policies
Thank you very much for visiting my shop and considered purchasing an item created by me. All items in this shop are hand-made with great care and packaged safely before shipping.
You can pay me via pay pal where you do not need to have an account and you can also use your credit card. Your order will be cancelled if payment is not received within reasonable amount of time.
I ship worldwide. I will ship within three days after your payment has been verified. Certain custom orders take longer but I specify that in the individual listings shipping time. I am using the national postal services to keep the cost down but choosing always a trackable shipping method for the originals. I ship from Greece meaning that overseas and international orders may take a while to arrive at your door (usually between a week and ten days). Please contact me if you prefer a different way of shipping. I carry no responsibility for any customs placed on your order.
Refunds and Exchanges
I will be happy to discuss and solve any problems regarding your purchase. I can refund you for an item (provided that it is not a custom order) you did not like, or replace it, if you contact me and return it to me, in its original packaging, within 3 days of its arrival. The shipping costs will then burden you. I will be happy to replace or refund you fully for a damaged item owing to poor packaging, although I will make sure there will be no such case.
Additional Policies and FAQs
All the pieces in my shop are accompanied by certificate of authenticity and they are copyright protected. Please do not use for a purpose other than the one intended by me -- the artist. Please do not copy, or reproduce my work without my written permission.
All the written content and all the photographs in my shop are also copyright protected and no-one is allowed to copy, reproduce, or download it for commercial or non-commercial purposes. Pictures can be used for non-commercial purposes under certain circumstances and only after my written approval.
Sharing content and photos by linking back to my shop is welcome, allowed, and appreciated. Thank you very much.
Maria Ernest fragopoulou
Rethymnon, Crete, Greece
Last Updated May 22, 2014