Unique Handmade Steampunk Jewelry
MoxieWearJewelry's Shop Policies
Welcome to the world of MoxieWear. My name is Kayci, and I love the vintage, industrial edge to the jewelry I create. I try to create pieces that make a loud statement. The definition for Moxie is courage, adventure, bravery, determination, fearlessness, guts, nerve and spirit. I believe wearing MoxieWear Jewelry adds each of these characteristics to the person wearing it! You deserve it! If you have any questions or comments - please feel free to send me a message - I am looking forward to working with you.
Please pay within 48 hrs of purchase. If there has been no communication or payment completion within this time period, the item will be re-listed.
My preferred method of payment is PayPal. (You no longer need to sign up for a PayPal account to use a credit card via PayPal). It is instant and they offer excellent Buyer/Seller protection.
If you would like to pay by Money Order, I will ship your item as soon as your payment is received. Please contact me for additional information.
I ship within 1 business days of payment completion. The shipping prices listed are for USPS 1st class, which has a 5-7 day delivery time. I also include insurance on every package shipped (except when recipient lives in an excluded area from the USPS insurance coverage). If you would prefer a different form of shipment, please let me know when you place your order, and I will get back with you right away before shipping.
I ship to your Etsy address, so please make sure that you contact me if you would like your order shipped to an alternate address.
Refunds and Exchanges
Your satisfaction is VERY important to me. If you are not happy for any reason, please contact me and I will try my best to rectify the problem.
If there is an unfortunate occasion when you have to return an item, here is my return policy:
All return requests must be made within 48hrs of item receipt. The item must be sent back and received within 10 business days. The item must be in original condition. Shipping charges are non refundable and returned items are subject to a 15% restocking fee.
I am a very open communicator, and believe anything can be solved through solid communication.
Additional Policies and FAQs
All orders are wrapped in tissue to keep shipping expenses down. I have gift boxes available and will gift-wrap if preferred, please ask!
Last Updated May 1, 2013