Wood Design, Inc.
MrSelecta's Shop Policies
Thanks for shopping with us! We appreciate all of our customers and we want you to be happy with your purchase. Please be sure to read all our shop policies and items description before making any purchase, and contact us if you have any questions.
All buyers are responsible for providing the correct delivery address.
Always will be notified via email the information, tracking number, company to deliver the package.
If a package is returned to us because buyer moved address or not found at home the day of delivery, Buyer is responsible for the extra costs it represents. It is mandatory to pay for extra costs.
Also, We may cancel the sale and retain 20% of the total purchase price, this represents 20% of our spending Shipping and packing rehearing.
All our shipments are made by FedEx Ground or UPS Ground.
•P.O. Box, APO, FPO: Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes.
Refunds and Exchanges
Email through Etsy immediately for return authorization. Item(s) must be returned within 7 days in unused condition and in original packaging for exchange or store credit. Your refund will be for the full purchase price, minus a 20% restocking and listing fee The buyer is responsible for return shipping costs. NO CHANGES OR REFUND ON SPECIAL ORDERS.
"If you receive the package damaged caused by shipping service contact us to make the appropriate procedure."
Additional Policies and FAQs
All of our products are inspected 100% before leaving our facility for any possible damages, upon receipt of your package please make sure your item meets your expectations. If you find any damages to your product we will be happy to assist you only if you contact us within the first 7 days after your package was delivered.
"We strive to protect your purchase".
Please keep the original box and the plastic bubble, all tags.
The shipping company needs to do an investigation.
Last Updated November 27, 2014