MrWhale's Shop Policies
Thank you for choosing our shop. We strive to use high quality materials in the making of all our products. This insures that you are not just buying a product, but a life long treasure. All items are made in a smoke and pet free home.
Payment is due upon purchase. We accept Paypal or any major credit card.
All items are shipped Priority mail, first class United States Postal Service, or ups for some larger items. All items are shipped within 2-5 business days upon the receival of payment unless noted otherwise. Please allow a few extra days for custom or embroidered items.
Refunds and Exchanges
All purchases come with a 14 day money back guarantee of undamaged items, unless personalized. Items need to be returned to Mr Whale and a refund will be submitted in the form of a money order or refund via Paypal. Buyer will pay for items to be shipped back.
Additional Policies and FAQs
Custom orders and embroidered personalization is available. Please message me on etsy or contact me via email.
For additional questions please contact us at janellesamom [!at] gmail.com
Janelle and Daniel Bridges
janellesamom [!at] gmail.com
Last Updated February 13, 2013