MrsLinguiniCrafts' Shop Policies
Thank you very much for visiting Mrs Linguini's Crafts!
We love everything antique, elegant, and neat. Providing:
Fabric & felted wedding goods, needlecraft, accessories designed & handmade by Gwendoline Ng.
Crafting materials included cotton, cotton blended linen fabrics and laces.
Hopefully you can find crafts or supplies you like in our shop.
We accept PayPal and personal cheque for Hong Kong customers; PayPal only for international customers.
Please finish the payment within 3 days after purchase, or we reserve the right to cancel your order.
Our products do not included any sales tax.
All the items will be shipped from Hong Kong within 3 working days after we receive your payment. Those will be shipped by using airmail of Hongkong Post.
Shipping time depends on policies from Hongkong post - it should be taken 1-2 weeks for Asia area; 2-3 weeks for other countries.
Extra Shipping Services -
For more safety delivery, we can provide "registered mail" service which is costed US$2.00; if you need the highest security, we can provide “insurance" service for some oversea countries which is costed US$2.50 (including "registered mail" & "insurance"). Both services are provided by Hongkong Post.
If you need to receive our products in urgent, we can provide Speedpost services from Hongkong Post, too. Service costs would be depended on weight and destinations.
Please let us know your extra shipping needs before your payment is settled.
Refunds and Exchanges
Please note that we do not accept any refunds or exchange on cut fabric. If you have any questions, concerns, or require more information about any item, please feel free to contact us.
Additional Policies and FAQs
Note for Canada customers:
Press Release issued on 29 June 2011
Postal services to Canada
Hongkong Post announced today (June 29) that postal services to Canada, previously affected by strike action taken by the postal workers' union, have resumed. Nevertheless, owing to the large volume of backlog that built up during the strike action, Hongkong Post expects that it may take at least one to two weeks to clear the existing backlog after the resumption of services. Hence, mail delivery services (including Speedpost) in Canada will be subject to delay. Customers are advised to refrain from sending mail to Canada as far as possible until the services are fully restored to normal.
Last Updated June 30, 2011