If an item is damaged/broken during shipping please take clear(!) photos and contact me ASAP (48hrs).
If the item is not reported within 48 hours after receiving the items, bottles will not be replaced! Please note that nail polish cannot be refunded if the bottle is broken during shipping, but I do replace it immediately if it's reported in time!
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EU Customers:
You may return an unused and unopened item in new condition within 14 days of receipt. Once we receive the package, we will refund you for the full product price and shipping charges to customer.
Customers will be responsible for any return shipping charges.
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Custom Orders Are Final. No returns.
Returns from any non-EU country are subject to a 15% restocking fee.

I now offer direct check out and Etsy gift cards too!
Payment is accepted by Paypal. If Paypal is not accessible to you please convo me to discuss other ways of payment! It might be possible and I reserve the right to refuse payment types if they are sketchy or not suitable.
Purchased item(s) should be paid within 72 hrs, after those 72 hrs I reserve the right to re-list the item(s).
Note: All sales are final! Sold as is.

I'm shipping worldwide from the Netherlands with standard national post services (PostNL), but please note; I do not ship to countries where are issues with shipping nail polish. If you are unsure, please convo me prior before(!) ordening!
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Shipping to Canada is recently a bit difficult! Both tracked and untracked.
It can take up to 12-15 (!) weeks if you have bad custom luck at the moment!
And there is unfortunately nothing I can't do about it :(
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I had some troubles shipping to Italy (lost packages) and Turkey (customs).
I recommend to Italy with a tracking code. I prefer not shipping to Turkey unless you are willing to take the risk losing your package by customs. PLEASE CONVO ME BEFORE ORDERING!
Customers from Russia: Make sure (!!!) you leave your whole name and correct address otherwise you will not receive the package.
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TAT is between 1-2 weeks at the moment. Especially when it comes to pre-orders and group buys!
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Orders placed on Saturday and Sunday will be processed the following Monday. Orders are shipped from Monday to Friday, excluding Holidays.
Shipping will take 1 - 6 weeks depending on your country!
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Although I'll try to offer the cheapest shipping method, Track&Trace (and insurance) is possible. I strongly recommend shipping with T&T when you order more than $35, but that's up to you!
You can choose T&T from the drop-down menu in the shipping section.
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NOTE: Ms.Sparkle can't guarantee delivery on international packages AND is not responsible for lost (or stolen) and/or damaged packages during shipment!
Neither is Ms.Sparkle responsible for packages taking up by customs or post offices which can make delays in receiving packages.
All international purchases are made at buyer's risk!
Ms.Sparkle is not responsible for an international (and chosen by buyer untracked) package after it leaves the Netherlands.
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I cannot change the address after it has been submitted, please make sure your address is correct!
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International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

UPDATE 3/8/18
TAT is between 1-2 weeks at the moment. Especially when it comes to pre-orders and group buys!
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Due the base I use it is possible the nail polish dries a bit matte. You can fix that with a nice topcoat!
Indie nail polish bases are usually a bit thicker than store bought nail polishes. That can turn into a bit gloopy sometimes, by adding a few drops of nail polish thinner this is easily to fix!
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To flatten your hungry glitters glitterbombs I recommend using 'Glitter Food' from Nail Pattern Boldness before the top coat.
This dries matte, but your glitters lay flat and you can make it easily glossy with a top coat!
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At times there will be some slight differences between bottles as the product is made to order. I do my very best to photograph the polish as colour accurately as possible! Some settling of glitter is normal - shake gently before use. Please note colours may vary slightly due to monitor settings.
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Because of saving nature and the environment I will only print orders on request!
I will always send a pdf-file of your purchase if you ask for it.
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NOTE: Thermals, GITD, neons and photochromic polishes all have shelf-life.
I will only sell thermals during late fall and early spring. Store thermals, gitd's, neons and photochromics in a dark and cool place. Not (NEVER) in direct sunlight or in a warm area.
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Base ingredients:
Butyl Acetate, Ethyl Acetate, Nitrocellulose, Dipropylene Glycol Dibenzoate, Phthalic Anhydride/ Trimellitic Anhydride/Glycols Copolymer, Isopropyl Alcohol, Stearalkonium Bentonite
My polishes may include: Mica, Oxide, Titanium Dioxide, certified Lake pigments/dyes, Aluminum powder, Glitters