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MudPieStudioNC

MudPieNC, Handmade Personalized Pottery Mugs, Gifts

Charleston, South Carolina · 1763 Sales

MudPieStudioNC

MudPieNC, Handmade Personalized Pottery Mugs, Gifts

Charleston, South Carolina 1763 Sales On Etsy since 2007

5 out of 5 stars
(556)

Announcement   New CUSTOM orders will be completed and shipped in mid JANUARY I am the only artist in my studio, and I book up quickly.

IN A RUSH???
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Consider a GIFT NOTIFICATION CARD saying you Commissioned a Gift

A Gift Notification Card notifies the recipient that you have commissioned them a one of a kind, custom piece of pottery in honor of their special occasion. I can then ship the finished pieces to either you or the recipient upon completion. See the link for card images and information. http://www.etsy.com/listing/51454796/gift-notification-card-ships-next-day

I personally make each piece of pottery from scratch when you order it from a ball of clay. Each piece is unique and one of a kind. Give a gift they will treasure for a lifetime. Or treat yourself to a unique piece of functional art.

More Infomation:
http://www.etsy.com/shop/MudPieStudioNC/policy

Thank you for visiting my Etsy Shop
Stacy Shepanek
Mud Pie Studio
Charleston, SC

Announcement

Last updated on Nov 17, 2016

New CUSTOM orders will be completed and shipped in mid JANUARY I am the only artist in my studio, and I book up quickly.

IN A RUSH???
---------------------------------------------------------------------------
Consider a GIFT NOTIFICATION CARD saying you Commissioned a Gift

A Gift Notification Card notifies the recipient that you have commissioned them a one of a kind, custom piece of pottery in honor of their special occasion. I can then ship the finished pieces to either you or the recipient upon completion. See the link for card images and information. http://www.etsy.com/listing/51454796/gift-notification-card-ships-next-day

I personally make each piece of pottery from scratch when you order it from a ball of clay. Each piece is unique and one of a kind. Give a gift they will treasure for a lifetime. Or treat yourself to a unique piece of functional art.

More Infomation:
http://www.etsy.com/shop/MudPieStudioNC/policy

Thank you for visiting my Etsy Shop
Stacy Shepanek
Mud Pie Studio
Charleston, SC

Stacy Shepanek

Contact shop owner

Stacy Shepanek

Reviews

Average item review
5 out of 5 stars
(556)
R Mihalcik

R Mihalcik on Sep 27, 2016

5 out of 5 stars

This made the perfect birthday gift for my friend. Beautiful craftsmanship. Stacy is such a talented artist.

jeanabeana

jeanabeana on Jul 28, 2016

5 out of 5 stars

Wonderful cup and beautifully made. This is the cup that my husband always grabs first!

View all 556 reviews

Shop policies

Last updated on November 17, 2016
Thanks so much for supporting my pottery and buying handmade. I absolutely LOVE what I do, and it would not be possible without people like you!

Current Turnaround:

***New CUSTOM orders will be completed and shipped by MID JANUARY***

IN A RUSH???
*********************************************************
Consider a GIFT NOTIFICATION CARD saying you Commissioned a Gift

A Gift Notification Card notifies the recipient that you have commissioned them a one of a kind, custom piece of pottery in honor of their special occasion. I can then ship the finished pieces to either you or the recipient upon completion. See the link for card images and information. http://www.etsy.com/listing/51454796/gift-notification-card-ships-next-day


ABOUT MY PIECES / TURNAROUND
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I create each item from scratch when you order it, and I am the only artist in my studio. My turnaround time varies, based on my current volume of orders. I try to update this as frequently as possible:

My pieces can not be made in advance. They are all created and customized especially for you. Pottery is a long process involving drying time, assembly, and multiple firings. My turnaround is typically around 8 weeks, but can stretch out for 3 to 4 months during the busiest times. I can only make so many orders at a time, and I book up quickly.

Please note that pottery can also be unpredictable, as my items are fired to over 2000 degrees. While it is rare, there are occasions where a piece doesn't make it, and has to be redone. (Mostly it's because I'm a perfectionist) I try to plan enough time for an occasional mishap, but please plan ahead and leave plenty of time when ordering.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Since all items are custom made, I can not create them without prior payment. Your order is not complete until you submit payment with Paypal. If you have completed this step, Paypal will notify you with an email receipt. If you find that you do not have a receipt, please return to the Etsy Invoice ( http://www.etsy.com/your/purchases/ ) Hit the Pay with Paypal button at the top left hand side of the page to complete payment.

I accept PayPal only.
Payment is due at time of purchase. I will typically send out a reminder if you forget to pay, but after 48 hours, I will cancel the sale and relist the item.
Shipping
Please be sure to check my CURRENT TURNAROUND TIME at the top of this page prior to ordering. I will send you a detailed order confirmation within 3-4 days of purchase. This will confirm your customization details and will give you an estimated shipping date. I try my hardest to ship as close to the estimated date as possible.

Please plan ahead, and contact me with specific deadline needs prior to ordering. This shipping date is "estimated" for a reason. I am the only one creating these pieces, and life can, sometimes, throw challenges at me unexpectedly. If you have a very concrete deadline, please check with me before ordering to make sure I can guarantee it.

IN STOCK items ship within 3 business days of purchase.

I do ship internationally. Please convo me for a price quote.
All items over 4 lbs have to be shipped Priority International, and must be calculated in advance. I apologize for any inconvenience.
Refunds and Exchanges
Damaged items: I spend a lot of time packaging items to ensure they'll arrive in one piece. If for some reason you receive a damaged item in your box, please keep the piece including packaging so I can make a USPS insurance claim. I will replace the item free of charge including shipping costs.

Refunds/Exchanges: Premade items (items that are not custom orders) My pottery is all handmade and unique. Sometimes there are inconsistencies in forms and glazes, which most feel adds to the beauty of the piece. I try very hard to give an accurate description and photo of each piece. If you are unhappy with your item due to misrepresentation that is not due to monitor differences, etc, I will gladly refund the cost of the item upon return and outside verification of misrepresentation. I'm sorry, but I cannot pay for return shipping. I do not do exchanges.
Additional policies and FAQs
Ordering Information, Custom Order Details
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Please enter your order information in the "MESSAGE" box at checkout. Order information usually includes the custom text, and color choice.


Oops! After Ordering:
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If you forgot to enter the order details, please go to your order invoice (http://www.etsy.com/your/purchases/ ) and contact me your CUSTOM TEXT and COLOR CHOICE


Order Confirmations
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I will send you a detailed order confirmation within 3-4 days of purchase. This will confirm your customization details and will give you an estimated shipping date. This date is "estimated" for a reason. With only myself in the studio, things can come up unexpectedly. If you have a very concrete deadline, please check with me before ordering to make sure I can guarantee it.

Correspondence, Emails & Studio Time
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My customers and their inquiries are very important to me. I strive to respond to emails and phone calls in a timely manner. As a flighty artist, I function best, and produce the highest quality work if I set aside blocks of uninterrupted studio hours. During these hours, I do not respond to messages. So if you don't hear from me for a few hours, don't worry. I try to respond within 24 hours at the absolute latest.



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COPYRIGHT © 2007-2013 Stacy Shepanek, Mud Pie Studio, LLC
I do report Trademark and Copyright Infringement.
It is illegal to copy my work, photos or descriptions or ask another artist to do so.