MugcharmStore

Privacy Policy

Last updated: [13.11.2024]

This Privacy Policy describes how I collect, use, and share information when you purchase an item from my shop, contact me, or use my services through Etsy.com and its related sites and services.

1. Information I Collect

To complete your order, you provide certain personal information (which you authorize Etsy to provide to me), such as your name, email address, postal address, payment information, and order details. You may also choose to provide additional information if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a few legal bases to collect, use, and share your information, including:

To provide my services, such as fulfilling your order, resolving disputes, or providing support;
When you have provided your consent, which you can revoke at any time;
To comply with legal obligations or court orders; and
As needed for my legitimate interests, such as improving my services or complying with Etsy's policies.
3. Information Sharing and Disclosure

I share your personal information only when necessary, as follows:

With Etsy: to comply with my obligations under Etsy's Seller Policy and Terms of Use.
With Service Providers: to perform necessary business functions, like delivery services.
With Law Enforcement: if required to respond to legal requests or prevent fraud.
4. Data Retention

I retain your personal information only as long as necessary to provide you with my services, as required by law, or to resolve disputes.

5. Transfers Outside the EU

I may store and process your information through third-party services in the US or other jurisdictions. If I transfer information outside of the EU, I rely on Privacy Shield or other legal frameworks.

6. Your Rights

If you reside in certain territories, like the EU, you have rights regarding your personal information:

Access: You can request a copy of your information.
Change, Restrict, Delete: You may request changes, limit use, or ask to delete your data, except in cases where it’s required for legal purposes.
Complain: If you reside in the EU and have concerns, you have the right to address these with your local data protection authority.