MugsBySMichael
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Buyers bought gifts from this shop and gave them 5-star reviews!
Announcement
Attention Customers:
OPENING SOON Over The Next Couple Months ( July-Sept. 2021 ) as I re-establish my supply lines after Covid!! Thank You for your patience.
- Stephen 07/05/2021
eMail me at:
MUGS @ SMICHAELSTUDIOS.COM
IMPORTANT! READ THIS NOTICE on RETURNS/SHOP POLICY CHANGES:
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I am a small one man business, creating original custom designs from my photographs and graphics. This "art" is sold to you for your enjoyment, and is available as wall art, as prints on mugs, t-shirts, apparel, shower curtains, duvet cover, clocks, and more. I can even provide some personalized work on some item, if discussed and approved. I specialize in Wildlife, Lighthouses, Religious, Military, Space, Current Events, and More.
BACKGROUND:
Being a small business man, you must understand that I am not a "big-box" store that is set up to handle returns, because of errors regarding the size ordered, or color, of the item, or if you simply change your mind. I can only accept returns on items damaged in delivery, or that are defective. Let me explain why...
Not being a "big-box" retailer, I sell in low volume, sometimes only one unit of an item to a customer. I do NOT stock or sell 1000's of units of an item. I sell Original, Custom Printed Works of Art, and Designs, which I created. Some may even become "collector's items" over time.
I do not operate a physical shop, and cannot inventory or resell returned items locally. My sales are conducted online through my ETSY Shop. Soon I will open my own website, but until them I am bound my shop's ETSY rules. ETSY allows me to have "Production Partners". These are select manufacturers who print my creations onto canvas, apparel, mugs, tees, etc.
CUSTOM ODP (ON-DEMAND-PRINTING) and DTG (DIRECT-TO-GARMENT) PRINTING:
My products, which you order are printed and shipped by the manufacturer. This is Called "ON-DEMAND-PRINTING". Garments are also known as "DTG" or "Direct to Garment" printing. I do not stock an inventory. Each item is "Custom" printed for you, by the manufacturer, from my design. As such I am not set-up, nor can I afford to honor returns, unless the ordered item arrives damaged or is defective, or you were shipped a sized different from what was ordered.
CLAIMS:
Any claim must be VALIDATED by the manufacturer TO BE ELIGIBLE FOR REPLACEMENT OR A REFUND. A PHOTO or Photos of the item(s) in your claim MUST BE SUBMITTED for review. If the photos support your claim, you will be issued a replacement, or a refund, and you will be given a return shipping address. Please note you are responsible for return shipping costs.
If you did not receive a damaged or defective item, or if you were not shipped an item which is a different size from what you ordered, the production partner will not allow a return or exchange. Which means the cost of the item has to be absorbed by me, and I take the loss... this I cannot afford to do if I want to stay in business. Put yourself in my "shoes", and think about it! If you didn't follow the sizing charts, or contact me before ordering, and ordered the wrong size item, you can't hold me responsible for your error.
I have only had to refund one item in the 1 1/2 years I have been in business. Thank goodness for the quality of my products and creations. I thought my return policies were clear, following ETSY's guidelines, but in review, I found it necessary to re-post more detailed policies to avoid any future misunderstandings. POLICY NOTICES are found in the Item's Title, Materials List, and Description, as well as in this Announcement and FAQ Sections of my Online ETSY Shop.
CUSTOMER RESPONSIBILITIES - SIZING:
Please review the sizing chart image. Check your measurements to verify the item you are ordering is the right size ACCORDING TO THE SIZING CHART. There will be NO RETURNS on items because of ordering the wrong size or color! If you have questions, CONTACT ME BEFORE ORDERING.
(Please Understand... This is a "custom" printed item. As such I cannot return the item to the manufacturing partner for Exchange/Return unless the item arrives Defective or Damaged. (A "PHOTO(s)" of your claim will be REQUIRED.). Buyer is responsible for shipping costs on any returns.
SO "PLEASE" REVIEW YOUR ORDER AND VERIFY IT IS CORRECT BEFORE ORDERING. This POLICY Notice Supersedes or enhances the stated Shop Policies found in the Shop Return Policies Section of this Web Shop.)
- Thank You, S. Michael Rev.1b-07252019
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NEW ITEMS:
NEW - Cozy, Fluffy, Original Design Throw Blankets for you to cuddle up in! Nostalgic, Blankets for Veterans, Great gift. Enjoy a variety of photo and graphic backgrounds.
NEW - Women's Dresses and Unisex Apparel and AOP (All Over Print) featuring new full coverage designs from my art.
NEW Patriotic "DP U.S. OFF" Premium Designer Jersey Tee NOW AVAILABLE! This garment is printed on 5 pieces of material then sewn together to give you the finest in print quality and appearance.
NEW - Digital Downloads. More Selections coming soon. Save Big Dollars. Print Locally.
Check Out our DIGITAL ART/PHOTO DOWNLOADS. Fine Art at a Better Price! Now you can download selected fine art and photo images of my wall art files and have them printed and framed locally!! You get many size images for the Price of One Affordable Digital Image, (You can Print Multiple Size Images from One Resizeable 36"x24" Hi-Rez Download Image!!!).
WHY GO DIGITAL DOWNLOAD? I'M GLAD YOU ASKED....
You save with digital downloads because you avoid higher production costs, shipping, and the overhead associated with a physical product. Plus, you can take advantage of sales and other discounts provided by local framers and printers! In additon, you eliminate the possibility of your purchase being damaged during shipping, while also supporting your local businesses.
(NOTE: Return Policy on DIGITAL DOWNLOADS
Because of the digital nature of these items, we cannot accept returns or offer refunds on downloaded digital products. If your download file is defective, we can offer you another download of the same file originally purchased. It is same policy used by many of the major retail stores throughout the USA).
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Every Item Is A Work Of Art!!! Come One, Come All! Browse for unique items...
Watch for coupons and Sales!!!
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SOME TESTIMONIALS FROM HAPPY CUSTOMERS:
"I love it!!! I will highly recommend your products!!!" - Nancy F., CT, USA
Nancy purchased "SNOWY PORCUPINE" and loves it! Here are few more testimonials from a few other happy customers:
"Mom Loved Her Coffee Cup. Mom want's some more cups the next time she comes over. I will put the order in." - J.E., AR, USA
Purchased: CARDINALS IN WINTER Mug 11oz
"Got it--love it! Thank you!!" - Sherry W., KY, USA
Purchased: American Bald Eagles Patriotic Mug 11oz
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MORE ABOUT THE ITEMS:
These high quality, durable printed items make wonderful photo gifts for others, as well as a deserving gift for yourself. Treat yourself to an enjoyable beverage from your new Original Fine Art Mug, as you appreciate the quality fine-art wrap-around image on this mug. Recline back on a printed pillow. Enjoy how a printed shower curtain can brighten up the bathroom. Fall asleep under your printed Duvet Cover.....
GET ON A LIST FOR COUPONS and SALES NEWS:
Use "ADD ME TO MUGS ETSY LIST" as SUBJECT. Drop me a message using the CONTACT button/link to open a conversation, or email me at "mugs@smichaelstudios.com"
SHOP BACKGROUND:
The Mugs By S.Michael shop on ETSY opened for business as of 3/21/2018, Yay!!! I will be adding MORE Lighthouse, Nature, Wildlife designs to the inventory everyday... As well as towels, bibs, shower curtains, and more...
SO BE SURE TO KEEP CHECKING BACK FOR NEW LISTINGS!!!!
CHECKOUT NOTICE REGARDING PERSONALIZED ITEMS:
PLEASE be sure to use the Custom Request links or buttons to start a conversation to discuss your personalization/custom requests. DO NOT USE Cart or Checkout for Custom Mugs or you will be ordering the "Demo"mug that is shown in the listing.
Thanks, enjoy browsing, and tell your friends! If you don't see what you are looking for, let me know and I will see what I can do. Suggestions, Ideas, or Comments are Welcome.
Kindest Regards,
"S"
S.Michael
Items
All Items
Reviews
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Linda on Sep 5, 2019
5 out of 5 starsI received one of S. Michael's Red Tailed Hawk mugs as a birthday gift from my sister and I could not be happier! The pictures of the Red Tailed hawk on the mug are beautiful! I love S. Michael's design work, and especially enjoyed his story about how he captured his images. By the way, I was so happy with my first Red Tailed Hawk mug, that I ordered another one!!! Both mugs arrived in perfect condition. Prompt shipping too!
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mary on Sep 4, 2019
5 out of 5 starsThis was a birthday gift for my sister. She loved it . The artistry was beautiful. Shipped immediately.
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About MugsBySMichael
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Only The Best.... fine quality mugs featuring my original photography stands out among many "plain" mugs. -
Now you can download selected fine art and photo images of my wall art files and have them printed and framed locally!! -
Start your morning right...mmm hot coffee from a Mugs By S.Michael Original Wrap-Around Image Mug! -
Unique original photography with full wrap-around images make your cold mornings more enjoyable! -
Classy Fine Art Mugs by S.Michael feature original graphics and photography. Each Mug is a little touch of class!
Unique, Custom, & (Some) Personalized Mugs, Digital Art, & More using my Art and Photography
Shop members
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S. Michael
Owner, Designer, Photographer
Production partners
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Print-on-demand drop shipper
Manhattan, NY
A fulfillment, warehousing, and shipping service for small online retailers
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Print-on-demand drop shipper.
Phoenix, AZ
A fulfillment, warehousing, and shipping service for small online retailers.
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Print-on-demand drop shipper.
Charlotte, NC
A fulfillment, warehousing, and shipping service for small online retailers.
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Print-on-demand drop shipper
San Francisco, CA
A fulfillment, warehousing, and shipping service for small online retailers.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
CUSTOM and PERSONALIZED ORDERS
I can personalize items listed with that option. I can create custom item designs. The amount of changes requested affects the time taken to modify the mug. This can affect delivery times and cost.
Changes can affect price and changes or new design are possible, but need to be discussed via Conversation "Windows".
IMPORTANT!!!
PLEASE use the Custom Request links to start a conversation to discuss your personalization/custom requests. DO NOT USE Cart or Checkout or you will be ordering the "Demo" item shown, which CANNOT BE RETURNED.
I reserve the right to turn down any request, which may be too time consuming, at my discretion.
FEEL FREE to Contact Me with questions BEFORE Ordering!
DAMAGED or DEFECTIVE ITEMS
Production and Shipping take great care in thoroughly inspecting and securely packaging your item(s). These are specifically designed and meant to keep your purchase safe and sound during transportation.
Keep in mind, accidents happen. Logistics sometime take their toll. Please be advised to inspect your shipment immediately after arrival.
In the unlikely event that the item arrives damaged, I will send you a new one when the claim is settled. Production and Quality Control do require a photo of the damage, including the shipping box/package with tracking number for insurance purposes.
Hang on to the original shipping materials your item arrived in! They may be required in the event your item needs to be returned.
RETURNS, EXCHANGES, and CANCELLATIONS
Great care is taken inspecting and securely packaging. I accept returns if you contact me within: 3 days of delivery and ship items back (at your expense) within: 14 days of delivery.
Following items CANNOT be returned:
- Custom/personalized items
- Intimate items (for health/hygiene reasons)
- WRONG SIZE item ordered. Double Check Size.
- Item has been used or worn
- Sale Items
- Print On Demand Canvas Art
Because of the nature of these items it is difficult to restock/resell them. As a small online company I am unable to warehouse or inventory items without adding substantial cost to the items you purchase.
If order arrives damaged or defective, I can accept returns for exchange. Returns require prior authorization.
Thank You
SIZING DETAILS/DESCRIPTION REVIEW, REPRINTS/REPLACEMENTS
Please read carefully the descriptions for SIZES of ITEMS or contact me with questions, to prevent misunderstandings. WE DON'T ACCEPT RETURNS unless the item arrives DAMAGED or there is a Quality Control issue. Returns require prior authorization.
REPRINTS/REPLACEMENTS
If the received product is printed incorrectly, damaged or in a bad quality, please contact MugsBySMichael/MikesMugsNMore Customer Care and attach photos of the errors. I will inspect the errors and IF APPROVED, have a replacement sent out as soon as possible.
I do not issue replacements for:
-Lost orders with incorrect delivery address provided by the customer.
-Products that were received as requested, however the customer wishes to have another size/color instead.
WHAT "IS NOT" A DEFECTIVE ITEM OR QUALITY CONTROL ISSUE?
Due to variations in print material or computer monitor settings, I cannot guarantee your color will be an exact match. Slight color variance should be expected. Colors, saturation, and brightness levels may vary slightly on different materials (example: unprinted mugs from different production runs or from different suppliers).
This is rare but it can happen. The differences that can occur are very slight and should not be noticeable. In most cases, had I not mentioned it, you would never notice.
I NEED TO KNOW!
If you receive an item and the colors are oversaturated or the brightness is really bright or really dark, please contact me. This should never happen as the item should not pass quality control inspection. I'll make it right
CARE INSTRUCTIONS
Handle with care as you would any glass, drinkware, dishware, mug. The mug is made of sturdy ceramic and is tougher than glass, but it is not unbreakable.
My mugs are dishwater, dishwasher, and microwave safe.
Garments should be washed in Cold Water, Delicate Cycle, No Bleach, Mild Detergent, Inside Out. Air Dry or use Cool/Air setting on Dryer for best results.
Use common sense.
NOTE: Return Policy on DIGITAL DOWNLOADS
Because of the digital nature of these items, we cannot accept returns or offer refunds on downloaded digital products. If your download file is defective, we can offer you another download of the same file originally purchased. It is same policy used by many of the major retail stores throughout the USA.
SEASONAL DELIVERY and WEATHER DELAYS
In November and December, there may be some delay because post offices are very busy. It is best to order early as the holidays approach.
Bad weather during the winter months can also affect delivery times making transport difficult and packages being delayed. Even though USPS/UPS/FEDEX, etc. gives a delivery frame packages may be delayed by mother nature, although it is rare.
Just something to bear in mind if delivery is time sensitive.
A WORD ABOUT MY "PRODUCTION PARTNERS" ...
Etsy considers my work "handmade" because of its creative and design nature. Because I lack the ability to print mugs in-house I am allowed to enlist the services of trusted and approved manufacturers. Etsy calls them "Production Partners".
A Partner will fulfill the orders for me in 1-5 Business Days. Which means, once you place your order on ETSY, I review it and it is sent to production by a partner. At this stage your item is created using High Quality, Latest Printing Technologies processes to imprint/embed the image into the products for a durable, long lasting finish/appearance, that is durable.
Your order is then Inspected, securely packaged for safe transport, and shipped to you over 3-8 Busines Days.
COUPONS, SALES, NEW LISTINGS, SHOP NEWS... SIGN UP !!!
If you would like to receive COUPONS, upcoming SALE Notices, info on NEW listings, or Shop news NEWSLETTER, PLEASE GET ON MY LIST!!! :)
Drop me a message using the CONTACT button/link to open a conversation, or email me at mugs@smichaelstudios.com.
Use "ADD ME TO MUGS ETSY LIST" as SUBJECT
F.Y.I. - MY OTHER ETSY ACCOUNTS
Although not currently in use, according to ETSY policies I am disclosing other ETSY accounts I have.
"I am also on Etsy under these usernames: photographicsbysmich and PictureMyHeartLLC”
FOR PRIVATE USE ONLY:
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