MustHaveGift

Modern gifts, eco-accessories, and decor for everyone

Piešťany, Slovakia On Etsy since 2015

4,562 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

MustHaveGift

Modern gifts, eco-accessories, and decor for everyone

Piešťany, Slovakia | 4,562 Sales

Announcement    We are a family craft studio from Europe which specializes in creating designer wooden gifts. We united our creativity and all our experience in woodworking and design to make the best possible products for you and your beloved ones. Welcome and take your gifting experience on the new level with MustHaveWood!

Announcement

Last updated on Aug 28, 2020

We are a family craft studio from Europe which specializes in creating designer wooden gifts. We united our creativity and all our experience in woodworking and design to make the best possible products for you and your beloved ones. Welcome and take your gifting experience on the new level with MustHaveWood!

Items

4562 Sales
 

All Items

Ruslan

Contact shop owner

Ruslan

Reviews

Average item review
5 out of 5 stars
(602)
See reviews that mention:
quality 86 shipping 97 customer service 33

Updates

"Dear friends, we have sales almost for all products in our shop. Don't forget to stop by for your gifts blush"
New limited edition arrivals of face masks in our shop! Don't miss it out :)
Dear customers, we decided to make a sale on almost each item in our shop for you. Holidays and occassions still happen, so don't forget to prepare some beautiful gifts for your beloved ones! blushheart
View all 71 updates

About MustHaveGift

Sales 4,562
On Etsy since 2015

Me and my creative family

My name is Ruslan. I was grown in a creative and talented family. Since my childhood, I was interested in woodworking projects. I really like the smell of wood, ergonomics of hand tools and the efficiency of power tools. There is nothing better than holding your hands on finished products. Eventually, I got interested in design in each manifestation. I decided to unite my knowledge, skills and my family interests to create products that inspire us to put the borders of wooden design forward. We are happy to create products, which spread all over the world to our customers. We are here for you :)

Shop members

  • Ruslan

    Owner, Creator, Designer

  • Iryna

    Curator, Customer Service, Shop Manager

  • Izet

    Maker, Production Manager

Shop policies

Last updated on September 1, 2020
Welcome to our shop with wooden goods!
Here you can find beautiful handmade gifts for everyone to any occasion and home and wedding decor.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If the product has been damaged during shipping, we will send you a new one.

If you aren't satisfied with your purchase it may be returned within 14 days after receiving. You can't return the custom and personalized items. After the item has been returned, the original purchase price will be refunded. Delivery payment is not refundable.

Customers are responsible for the cost of shipping the item back.
Items cannot be refunded in the event of exceeding the 14 days return policy.
Payment
We accept PayPal and Direct Checkout for payment.
Your items will be shipped only after the payment is cleared.
If the purchase is not paid within 5 days, the sale will be canceled and the item will be restored.
Shipping
All items are sent within 2-3 business days after payment.
The packages are mailed by First class of international registered airmail from Slovakia Europe with Tracking ID (except USA, Canada, Australia). Receipt of goods is the buyer's responsibility. You can track the parcel by click on the tracking number in your list order or here https://tandt.posta.sk/en. After several days you can track the parcel on your local post sites.
Many of our items we send as a small package which means the postman will come to your door and give it to you personally and you will sign for it. If you won't be at home at that moment, they will leave you a notice to pick up a mail piece from the post office. If you didn’t receive this notice, you need track the parcel yourself by upper link. If the parcel is unclaimed by you at the post office and returned to us back, such orders are not refunded. You can again pay the shipping cost for the re-delivery and receive your order.
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SHIPPING TO USA, CANADA and AUSTRALIA
All parcels ship by DHL Express shipping in quarantine period with shipping term 3 business days (for Australia 3-5 business days) with tracking ID. One of the delivery requirements is your phone number. Therefore, all customers from USA, Canada and Australia are requested to enter the phone number in the order notes.
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If there is a deadline (any special occasion), please, contact us before ordering to see if we can adjust ourselves to your situation.
We send orders to Etsy shipping address. If you need an item sent to another address, please contact us. If the buyer gave the wrong address and parcel returned back, buyer must pay shipping cost again.
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EXPRESS SHIPPING
If you need express shipping you can choose the option in the shipping box in accordance with your shipping country in checkout proceed and enter your phone number in the note to order.
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LOST MAIL: We will ship the replacement for lost mail. We consider the package as lost if it wasn't delivered in 40 days after shipping and we don't have current tracking information. All our packages have tracking numbers, and for most countries you can see the tracking info by upper link or using local post sites.
Additional policies and FAQs
We are welcome for custom orders and wholesale orders.