MyAmberColouredWorld's Shop Policies
♥❤ Welcome! Here on my Shop Policies page you will find loads of information and FAQ's on ordering a custom hanger from me. If you would like to make an order, please read over the entire page before messaging me or purchasing a listing.
Each custom hanger is $25 plus shipping - check out my Shipping Policy and Frequently Asked Questions section below for more info.
►Current Availability: We are just setting up shop again so our current turnaround time will be about 5 business days (+ shipping time).
I am happy to accept payment through Paypal. If you do not have a Paypal account, you can simply pay as a Paypal Guest with all major credit cards or e-check from your bank.
All prices are in Canadian Dollars (CAD).
I am located in Cold Lake, Alberta, Canada. Shipping carried out by the national postal services (Canada Post, USPS, and international post offices).
► U.S. locations - shipping options:
1. $11 Air Mail - estimated 5-8 business days delivery, but can be up to 4 weeks. No tracking info or insurance available.
2. $16 Tracked Packet - estimated 4-7 business days delivery, but can be up to 4 weeks. Tracking info and liability coverage up to $100 included.
3. ~$40 Xpresspost (message me your zip code for an exact quote) - On-time Delivery Guarantee is available in as little as 2 and 3 business days between major urban centres. Tracking info and liability coverage up to $100 included.
► Canadian locations - shipping options:
1. $14 Expedited - estimated 2-9 business days, between most major urban centres. Tracking info and liability coverage up to $100 included.
2. ~$40 Xpresspost (message me your postal code for an exact quote) - On-time Delivery Guarantee is available in as little as 2 and 3 business days between major urban centres. Tracking info and liability coverage up to $100 included.
► International: I love to ship all over the world! Contact me for more information. All international buyers are responsible for custom fees and charges, as well, if they apply.
► Multiple hangers: I offer a discount with shipping one parcel of multiple hangers. The price of shipping will depend on location, # of hangers and shipping method/speed. Message me for a quote!
- Make sure that the shipping address that you submit when you check out, or the one associated with your Paypal account, is the correct address.
- I am not responsible for any delays in shipping once I hand over the parcel, as border customs can have abnormal, but possible, delays. However, I LOVE to help out as much as possible during these rare occasions.
- Definition of a "business day" is Monday to Friday.
Refunds and Exchanges
I aim to please my customers with the best quality items. I will not send you an item that I myself would not want in my own wedding photos or give away as a gift to my loved ones. Since these are custom items I only allow refunds based on inaccuracies that are my fault. That's why it's best to have good communication! Please message me about your item and get confirmation on the details at least once so that you get exactly what you've asked for.
From the postal services: Coverage for loss or damage up to $100 is included in some of the shipping methods. If your item arrives damaged, contact me and I'll help you out a.s.a.p.!
Additional Policies and FAQs
FAQ's - Read all the way to the bottom on how to order!
►How much does a custom hanger cost?
One custom hanger is $25
►I have many bridesmaids in my wedding party. Do you offer a discount for large orders?
You bet! You can receive 10% off your entire order of 5+ hangers. Also, a discount is provided with the shipping. Message me your location for exact details.
► How much is shipping? Do you ship internationally?
Absolutely! Regular shipping for one hanger to the U.S. is $11, in Canada is $14. I ship internationally too, just ask! An order of multiple hangers can certainly be delivered together in one parcel - prices vary but remain affordable with discounts I offer. Depends on location and shipping method.
► Can I save money having my hangers shipped together? Is there a discount?
You bet! I am getting new boxes in soon to pack large amounts of hangers safely. Please message me for info and I will help you place your order.
►My wedding is just around the corner. Can I pay for a rush order?
If I can find room, I can put a rush on your order. I have a few different Rush options. Please contact me for quotes and about timing before you place an order.
►Will my dress stay on the hanger?
Indeed it will! There are notches on both arms to keep straps/dress-loops from sliding off.
►What colour hangers do you have?
- Light wood
- Dark wood
- Cherry wood
The light and dark wood hangers are sealed with a very light lacquer, the cherry wood is matte, and all three have a silver hook that you can swivel.
[a photo of all three hanger colours can be found on almost all of my listings in my shop]
►What sort of wire to you use?
I use a much thicker than usual sculpting wire made from aluminum (will not rust!). This wire is naturally very soft and pliable, enabling me to make beautiful lettering. However, the wire keeps it's shape in the air and will not sag. I hand-polish the wire for a brushed-metal finish.
► How many letters fit on a hanger?
The maximum number of letters/spaces I can fit on a hanger is about 13-15.
►Are your letters always lowercase?
As a part of my signature look, I choose to do all of my lettering in lowercase. These letters flow the best together and appear the most legible.
►Is your lettering beautiful and legible?
Yes, you bet! I take great care in making my letters very specific from each other so that there is no question as to what the wording says (ex. I make a's and o's look very different). I have received countless messages from customers saying that I have one of the best lettering styles on Etsy.
❤❤►►I want to make my order! What information do you need from me?◄◄❤❤
2. Hanger colour
► Phrase suggestions
mrs. _______ (new last name)
bridesmaid's first name
will♥jenny (+, &, ♥)
►►TO PLACE YOUR ORDER, you can purchase any of the available listings available in my shop (unless they say private or reserved).
►►At any time you are unsure what to do, feel free to message me. I am super friendly and happy to help! I do my best to reply within a day (sometimes on weekends).
Last Updated January 4, 2014