MyBestFriendBakery

My Best Friend Specialty Pet Bakery/Happy Dog Barkery

Downers Grove, Illinois | 4437 Sales

MyBestFriendBakery

My Best Friend Specialty Pet Bakery/Happy Dog Barkery

Downers Grove, Illinois 4437 Sales On Etsy since 2013

5 out of 5 stars
(1293)

Announcement   WE ARE VERY EXCITED TO ANNOUNCE WE ARE NOW OFFERING GRAIN-FREE PUPPY CAKES!!! AT THIS TIME, OUR SELECTION IS LIMITED, BUT STAY TUNED.....WE WILL SOON ADD MORE DESIGNS TO THE GRAIN-FREE SELECTION.

Announcement

Last updated on Jan 28, 2018

WE ARE VERY EXCITED TO ANNOUNCE WE ARE NOW OFFERING GRAIN-FREE PUPPY CAKES!!! AT THIS TIME, OUR SELECTION IS LIMITED, BUT STAY TUNED.....WE WILL SOON ADD MORE DESIGNS TO THE GRAIN-FREE SELECTION.

Natalie Marquardt

Contact shop owner

Natalie Marquardt

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Reviews

Average item review
5 out of 5 stars
(1293)
See reviews that mention:
quality 39 shipping 276 customer service 114
View all 1293 reviews

About

Unique, Customized and Personalized Treats for the VERY Pampered Pet!

A little bit of raw artistic talent and a lot of passion for animals….these are the qualities that Natalie Marquardt possessed when starting My Best Friend Specialty Pet Bakery on January 1, 2004. “I have always been my own boss over the years, owning several different businesses, but you could say I have truly found my niche with this business”. An animal-lover from way back, artist and entrepreneur, Natalie has combined her passions and artistic talents to offer customers a very customized and personalized "bakery creation" rather than the standard dog biscuit or bone.

Fast forward to October 2013, Natalie has built a reputation nationwide for the highest quality pet cakes and treats available on the market today.

Starting an Etsy Shop recently is simply one more way to bring My Best Friend's truly exquisite treats to pet owners nationwide. We love what we do, and we want to make sure we take advantage of every avenue possible to reach pet parents everywhere.

There are many pet bakeries that do birthday cakes and treats for pets. But at "My Best Friend"...”YOUR” Specialty Pet Bakery....we create the unique, artistic creations that you cannot find anywhere else.

Around the web

Shop members

  • Natalie Marquardt

    Owner, Designer, Curator, And Everything Else!

    Natalie Marquardt attributes her success to her artistic talent, love for animals, and most of all deeply caring about the customers she serves....both 2-legged and 4 legged. She has set the bar to new heights in the pet bakery business.

Production partners

  • Happy Dog Barkery

    Downers Grove, IL

    We are excited to announce we are working with Happy Dog Barkery to produce healthy grain-free cakes for your dog. Teaming up with Happy Dog Barkery gives us the opportunity to bring a new level of quality to our existing line of products.

Shop policies

Last updated on February 13, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All refunds will be handled on a case-by-case basis depending on the circumstances. Please contact Natalie at mybestfriendpetbakery [!at] gmail.com with your request or for information.
Shipping
PLEASE ALLOW AT LEAST 10 DAYS FROM ORDER DATE TO DELIVERY. MY BEST FRIEND REQUIRES AT LEAST 3-5 DAYS FOR ORDER PROCESSING PRIOR TO SHIPPING. THIS IS IN LINE WITH OUR ETSY COMMITMENT. IF YOU NEED A CAKE BY A CERTAIN DATE, PLEASE INDICATE YOUR SERVE DATE IN THE NOTES SECTION OF THE ORDER AND WE WILL SHIP ACCORDINGLY, BUT YOU MUST KEEP IN MIND, THERE IS A MINIMUM 3-5 DAY PROCESSING TIME AND A 3-4 DAY TRANSIT TIME REQUIRED. SINCE THE POST OFFICE DOES NOT GUARANTEE DELIVERY DATES, THIS IS NOT A GUARANTEED DELIVERY TIME SCHEDULE. EXPEDITED SHIPPING VIA FEDEX IS AVAILABLE FOR RUSH ORDERS BUT IS GENERALLY VERY EXPENSIVE. YOU MAY REQUEST FEDEX QUOTES BY EMAILING US AT MYBESTFRIENDPETBAKERY [!at] GMAIL.COM. MY BEST FRIEND WILL NOT BE HELD RESPONSIBLE FOR POSTAL DELAYS OR LOST PACKAGES, HOWEVER, IF YOUR PACKAGE IS LOST IN THE MAIL WE WILL BE HAPPY TO FILE A CLAIM ON YOUR BEHALF.

CAKE STORAGE INFORMATION: OUR CAKES ARE SHELF STABLE (WITHOUT REFRIGERATION) FOR APPROXIMATELY ONE WEEK. THIS COVERS PROCESSING, SHIPPING TRANSIT TIME AND SERVING IF THE CAKE IS SERVED IMMEDIATELY. IF YOUR CAKE IS NOT GOING TO BE SERVED IMMEDIATELY "OR" YOU HAVE LEFTOVERS, PLEASE STORE IN THE REFRIGERATOR OR FREEZER.

WARM WEATHER INFORMATION: THE ICING ON OUR CAKES WILL MELT IF EXPOSED TO VERY WARM TEMPERATURES FOR EXTENDED PERIODS OF TIME. DURING WARM WEATHER, PLEASE MAKE SURE SOMEONE IS AVAILABLE AT THE SHIPPING ADDRESS TO RECEIVE THE CAKE SO IT IS NOT SITTING IN THE SUN OUTSIDE FOR ANY LENGTH OF TIME. CUSTOMERS MAY ALSO REQUEST A PACKAGE BE HELD AT THE POST OFFICE FOR PICK UP. WE ALSO OFFER GEL ICE PACKS DURING CHECKOUT FOR ADDED PROTECTION DURING WARM WEATHER SHIPPING.
Additional policies and FAQs
A WORD ABOUT ALLERGIES AND SENSITIVITIES.


Some dogs, just like humans, can be allergic or sensitive to some ingredients used in our products. The list below gives the ingredients that may be found in some or all of our products:

Wheat Flour, Oat Flour, Peanut Butter, Carob Powder, Honey, Molasses, Canola Oil, Baking Soda, Yogurt Chips, Carob Chips, USDA Certified Food Colorings, Vitamin E (Mixed Tocopherols)
.
The most common ingredients from the list above that are sometimes associated with sensitivities are wheat, and food colorings. Aside from these two ingredients, if you have concerns about other ingredients pertaining to your dog, please contact your veterinarian and discuss our ingredients with them prior to purchasing our products.

WHEAT - Wheat flour is used in our products to give them stability. Products that are "wheat-free" often crumble and break easily. Since we ship our products nationwide, we use wheat flour to offer stability in shipping. If your dog is actually allergic to wheat please contact us to discuss options for a wheat-free cake. If your dog is not allergic to wheat, which is the case for most dogs, your dog should do fine with our products, especially since they are treats and fed in very small quantities and only occasionally as in birthday cakes which are fed once a year.

FOOD COLORINGS - Most of our product designs are created with the use of food colorings. Most dogs do fine with food colorings. Rarely, a dog's stool will change color after ingesting food color. This is harmless. However, if your dog is sensitive or allergic to food colorings, any of our cake and cookie designs can be made without the use of food colorings. If you are unsure if your dog is sensitive to food colorings, but would like to be cautious, we suggest you order products without. Most of our listings offer "neutral colors" which are yogurt and carob (white and brown) and do not contain food color. If a particular listing does not offer neutral colors please put a note on your order that you do not want food colorings and we will make the design in yogurt and carob only. PLEASE NOTE: Our pet portrait cakes MUST be made with food colorings. We cannot paint a dog on the cake without color.

My Best Friend will not be held responsible for an adverse reaction to our products. Our products are for dogs only and not to be consumed by humans.