MyChicMercerie

MY CHIC MERCERIE

Palau-del-Vidre, France | 3567 Sales on Etsy

5 out of 5 stars
(1492 reviews including ratings from DaWanda)

Shop owner

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MyChicMercerie is taking a short break

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Note from shop owner Hello,
I am absent 3 days: from Tuesday 16th to Friday 19th October. You can place an order today: your package will be shipped on Saturday 20. Thank you for your patience!

Note from shop owner

Last updated on Oct 14, 2018

Hello,
I am absent 3 days: from Tuesday 16th to Friday 19th October. You can place an order today: your package will be shipped on Saturday 20. Thank you for your patience!

Chris

Contact shop owner

Chris

Reviews

Average item review
5 out of 5 stars
(1492)
See reviews that mention:
quality shipping customer service
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Updates

Arrivage de pompons hyper doux en acrylique

Tagged in this photo

About

Supplies for haberdashery and crafts

We are located in a Catalan village, in the Pyrenees Orientales, near Perpignan (FRANCE).

Each week, CHRIS selects for you new products, originals and quality and add them in ETSY and in the direct shop : MY-CHIC-MERCERIE.COM.

FRUCTUOSO prepares your package every day with the utmost care. All orders received before midday are shipped the same day (except weekend and holidays).

We have a lot of stock, but in case of break, we are mostly replenished in 4/5 days.

Looking for a specific product ? Do not hesitate to ask us, we may be able to provide it to you.

Shop members

  • CHRIS

    Manager

    CHRIS chooses for you quality products from suppliers around the world. She creates the products in Etsy and in the shop: my-chic-mercerie.com. She write in : French, English, German, Spanish.

  • FRUCTUOSO

    Shipper

    FRUCTUOSO takes care of shipping and packing orders and adds gifts to regular customers. He manages stocks, supplies. He is very sensitive to your appreciations. He reply in French, English, Spanish, Italian.

  • KELLY

    Assistant

    KELLY, an 18-month-old Spanish water dog, watches over her little world and puts animation into the studio. Always ready to play, even when the orders are numerous and the time of the lifting of the mail approaches.

Shop policies

Last updated on September 30, 2018
News products every week: do not miss anything, add me to your FAVORITE SHOPS !

Orders placed (and paid) before noon : shipped the same day (except week-end and public holidays).

Newsletter subscription: https://www.subscribepage.com/c4b3k4

Our sales worldwide: http://www.etsysalesmap.com/map/35058021/show

Your reviews :
https://www.trustami.com/review/my-chic-mercerie-rating

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Check
  • Other Method
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Satisfied or refunded (except custom or cutted products such as lace or ribbon).

Newsletter subscription: https://www.subscribepage.com/c4b3k4

Our sales worldwide: http://www.etsysalesmap.com/map/35058021/show

Your reviews :
https://www.trustami.com/review/my-chic-mercerie-rating
Payment
Payments: Credit cards - Paypal - Bank transfer

For bank transfers, the order is processed upon receipt of payment (between 2 and 5 days depending on the banks).

In case of concern, missed payment, etc: it is possible to ask us for a payment link by credit card (secure). It will be sent to you on request.
Shipping
All orders placed (and paid) before noon, are shipped the same day (except weekend and public holidays).

Orders placed on Friday afternoons are sent to the next post office: Monday 16:00.

Shipments are usually made in bubble envelopes to limit shipping costs. However, when the content is fragile, too heavy or too thick, shipping is done in cardboard.

There are NO CUSTOMS CHARGES on our shipments.
Additional policies and FAQs