MyChicMercerie

MY CHIC MERCERIE

Palau-del-Vidre, France
| 52,972 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

MyChicMercerie is taking a short break

Loading

Note from shop owner Boutique ETSY fermée - La vente continue sur my-chic-mercerie.com

Note from shop owner

Last updated on Oct 1, 2022

Etsy Store Closed - Sale Continues on my-chic-mercerie.com

Chris

Contact shop owner

Chris

Reviews

Average item review
5 out of 5 stars
(7536)
See reviews that mention:

About MyChicMercerie

Sales 52,972
On Etsy since 2013

Etsy automatically translates most text on the site to your preferred language.

See in original language

Supplies for haberdashery and crafts

We are located in a Catalan village, in the Pyrenees Orientales, near Perpignan (FRANCE).

Each week, CHRIS selects for you new products, originals and quality and add them in ETSY and in the direct shop : MY-CHIC-MERCERIE.COM.

FRUCTUOSO prepares your package every day with the utmost care. All orders received before midday are shipped the same day (except weekend and holidays).

We have a lot of stock, but in case of break, we are mostly replenished in 4/5 days.

Looking for a specific product ? Do not hesitate to ask us, we may be able to provide it to you.

Shop members

  • CHRIS

    Manager

    CHRIS selects quality products for you all over the world. She creates products in 6 languages in Etsy and in the live shop. She manages social networks.

    She answers you in: French, English, German, Spanish.

  • FRUCTUOSO

    Shipper

    FRUCTUOSO takes care of shipping and packing orders and adds gifts to regular customers. He manages stocks, supplies. He is very sensitive to your appreciations. He reply in French, English, Spanish, Italian.

  • KELLY

    Assistant

    KELLY, a 2-year-old Spanish water dog, monitors and puts animation in the workshop.

    Always ready to play, even when the orders are numerous and the time for the lifting of the mail is approaching.

Shop policies

Last updated on Sep 4, 2019

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

More information

Last updated on May 20, 2022

Frequently asked questions

I HAVEN'T RECEIVED MY ORDER YET? DO YOU HAVE A TRACKING NUMBER TO GIVE ME?

By default, the proposed shipping method is sending by ordinary letter, without tracking, uninsured. If you want a tracking number, you must select a higher shipment (option or upgrade), but the cost is higher.We assume that if a package is lost, it does not give much to know where :-) Either the package is delivered to you, or it comes back to us (address error for example or name not appearing on the mailbox). Parcel losses are so rare that it would be a shame to make you pay this extra, not always very useful.So, if you have not chosen the shipment with tracking, the best is to wait: we do not have more information than you on postal delays (nationx or boarding).

I URGENTLY NEED THESE ITEMS. WHAT DO YOU OFFER?

In the delivery options (or upgrade), you have the possibility to choose the delivery in CHRONOPOST: This is the fastest way. In France, an order placed before noon is delivered the next business day before 6 p.m.For the France, 2 CHRONOPOST options are available: Home or Relay. Both circulate at the same speed, but the first is delivered to your home (or if you are absent, in the nearest relay), the second is delivered in relay: the price difference is quite substantial. If you are ready to make this small trip, the Chronopost Relay is an excellent speed/price ratio.For this mode of transport, ask us before ordering, we will be able to answer you accurately.

I NEED AN ITEM IN LARGE QUANTITIES: CAN I GET A DISCOUNT ON THE USUAL RATE?

It all depends on the product and the desired quantity. If you need 100 or 200 carabiners, it may be interesting to ask ourselves: each case is unique.Note, however, that the delay may be slightly longer: but we are delivered every week. Ask us by providing your email address for a personalized quote.

I AM LOOKING FOR A PARTICULAR PRODUCT, I DID NOT FIND IT IN YOUR SHOP. CAN YOU GET IT?

In any case, we can look for it for you. Or make you approaching proposals that you would not have thought of.We have a wide range of suppliers who deliver to us every week. Ask us (indicating your e-mail) with: quantity, colors, product characteristics... and the deadline you are ready to wait!

THE ITEM I NEED IS SOLD IN BATCHES: BUT I ONLY NEED ONE PRODUCT.

On Etsy, because of the incompressible fees, we made the choice not to offer anything for less than 2 euros. This is why some small products are not offered individually.However, we are well aware that you do not always need several identical items. This is why we offer on some products the "MIX" option: when there are several models, or several colors for the same item, you have the possibility to take different colors within a batch.Just choose MIX and then after ordering, indicate the desired models / colors.You will find some products SOLD TO UNITE in our live shop my-chic-haberdashery. com

MODES OF TRANSPORT

3 modes of transport are available:- FREE SHIPPING COSTS: the shipment is in ORDINARY LETTER, WITHOUT FOLLOW-UP, WITHOUT INSURANCE or any other means of transport that seems suitable to us (MONDIAL RELAY possibly),- LETTER FOLLOWED: shipping with TRACKING number and INSURANCE in case of loss,- CHRONOPOST RELAY: delivery to the relay closest to you within 48 hours (working days), if ordered before noon.Ex: order on Tuesday at 11am: delivery before 6pm on Thursday.No Chronopost on weekends. Not valid in Corsica.