Announcement
We will be transitioning to our new warehouse before the end of the year!! This will mean more room for new products and new fragrances. More updates will be coming.
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Reviews
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amklenk on Jan 29, 2023
5 out of 5 starsGreat product, quick delivery and free shipping! Couldn’t be happier.
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About MyHeavenlyScents
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Our candles come in different sizes as well as with no labels, our labels, or your own customized private labels.
Heavenly Scents - Handmade All Natural Soy Wax Candles and Goat's Milk Soaps
Hello - My name is Leona. I have always had a love for hand crafted products especially candles. It was not out of the ordinary for me to come home with 5 new candles each weekend, and put them right next to all the other ones. So many candles ..... so little time!!
Back in 2015, my husband was laid off and we needed to pay the bills. So, when he asked if there was anything we could do as a side hustle until he got a job, I jumped at the chance and said "MAKE CANDLES"!!!
We thought about it for like, maybe 5 minutes, and said why not. We jumped online, ordered some candle supplies, and off we went. It was definitely a learning curve at first. But, through perseverance and lots of hard work, we figured it out.
We now have a very successful candle business, with our main focus being on delivering wholesale candles and soaps to entrepreneurs out there wanting to start their own business. We take the hard part out and let them focus on selling and marketing. We converted the basement into the Candle Studio and work full time at this business each day (yes ... all 7 days of the week).
We take pride in our work and try to ensure all of our customers are satisfied. If you ever need anything, or have questions, please feel free to contact us. We hope to have you on board as a life long customer in the future.
Sincerely,
Leona
Shop members
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Leona
Owner, Customer Service
I mainly focus on the customer service and sales side of the candle business. And, I still get to choose the scents and test the products.
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Mike
Maker, Shipper, Engineer
I am responsible for all of the testing, production, and shipping of the products.
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Will
Maker
2021 High School Graduate. And, now working a full time job making candles, melts, and soaps.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Care instructions
Soy candles are different from standard paraffin candles, in that there is a certain way to burn the candle to get the most out of it.
1. The first burn must melt the wax all the way to the sides of the jar, with about 1/4" - 1/2" melt pool. This is called setting the candle. It also allows the most fragrance to be released.
2. Should only burn approximately 3 hours each time.
3. Since we use natural ingredients (soy wax and a cotton wick), you can run into an issue at times. If the candle wants to burn down the middle, then blow out the candle, dump some wax out, and relight. This is due to the wicks variation. It should work after that.
4. Clean up spills with soap and water.
I don't like the smell of the candles. Can I return them?
We currently do not accept returns or exchanges for any reasons. We recommend purchasing the sample pack we have so you can familiarize yourself with the scents we offer before you purchase your candles. Here is a link to the sample pack:
https://www.etsy.com/listing/980994128/sample-fragrance-pack-soy-wax-candles
Also understand, just because you have a scent you don't like does not mean a customer will not like it. Everyone has different scents they prefer, so it is OK to have some candles in your offerings to meet everyone's needs.
Wholesale availability
We offer plenty of wholesale packages. All of the packages come with FREE SHIPPING and must be purchased in the case quantities shown in the listing.
Depending on the size of the order and where it is going, we will determine if we ship USPS Priority or FedEx Ground.
What if my order shows "Delivered" and I did not receive it?
If your order shows as delivered but is not received please contact the shipping carrier directly. Once an order leaves our warehouse it is in the hands of the shipping carrier and out of our control. Please make sure you are shipping to a secure location to prevent lost or stolen packages. We are not responsible for and will not reship or refund orders that show as delivered. If your order shows "delivered" but is not received, you must contact the shipping carrier directly to resolve any delivery issues - USPS at 1-800-222-1811 or your local post office or FedEX at 1-800-463-3339. Please understand that we cannot take responsibility for lost/missing packages that have been successfully delivered to the address provided with your order
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?