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Shop policies

Last updated on April 22, 2013
Welcome to My Jewells. I invite you to take a look around my site and hope you like what you see. All the pieces you will find are handcrafted and one of a kind.

If you have any questions or would like a custom design please do not hesitate to get in touch with me.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If for any reason you are not happy with your piece, please return it within 15 days of receiving it for a full refund or exchange.

* The item must be returned in its original condition
* The return package must be postmarked within the 15 day time frame
* The buyer is responsible for all shipping charges
* The package must be sent with appropriate insurance and proof of delivery.
* My Jewells is not responsible for lost items during shipping.
* My Jewells will not refund return shipping charges.
* My Jewells does not accept returns or exchanges on custom orders.
Please rest assured your credit card information is secure. When you place an order it is automatically processed through PayPal. This means that we do not have access to your credit card information.

My Jewells does not sell or share your information with anyone outside of My Jewells. Any personal information that is collected is used only to provide you with the best customer service experience possible.

If you have any further questions or concerns please do not hesitate to contact me!
My Jewells provides FREE SHIPPING on all domestic orders over $40!
All orders will be shipped Monday – Friday, 9am – 5pm Eastern Standard Time. Please allow 5 business days to process your order.

If this is an international order please contact me about shipping costs.

If your order is urgent please let me know and I will do my very best to process it as such. Please note expedited shipping costs will apply.
Additional policies and FAQs
I have tried my very best to capture the colors and vibrancy of my jewelry in the photographs as accurately as possible. Since different monitors show colors differently it is possible that the actual piece that you receive maybe a little different in color from what you have seen on your monitor. I believe however that when you receive any of my pieces you will love them for their originality, colors and combinations!

If you have any further questions or concerns please do not hesitate to contact me.

Thank you!