PayPal is reinstating a controversial policy around its handling of fees in the event of a refund. Starting 2019, PayPal will begin pocketing the initial 2.9 percent commission fee sellers forfeit during a transaction even when the seller is refunding a customer in full.

I will NOT accept cancellations. I do not wish to pay for someone’s mistake. I do not wish to pay PayPal or the IRS for a sale I am not making. When you cancel; these companies keep their fees and the IRS still taxes me. So you see... why should I refund and still have to pay fees and taxes on something you no longer want.

If I have to cancel; then you will split the cost with me and I will only refund 50%. So if you read my policy ahead of time; you will understand.

I will charge a 50% cancellation fee for depleting my inventory and wasting my time and money.

Thank you for understanding. If you are not able to agree with this; PLEASE do not order. You are welcome to shop elsewhere. This is not a problem. No I am not being rude; I'm being real. Don't argue with me about my policy. If you do not like it; MOVE ON. I don't understand why customer order; then start arguing. Everything is clearly stated here.

All customized orders; especially on custom bathing and body suits are FINAL sale.

*****ALL SALES ITEMS THAT YOU PURCHASE FROM ME WILL STATE: NO CANCELLATIONS, REFUNDS, OR RETURNS. ANY ITEMS PURCHASED FROM ME THAT YOU HAVE A DISCOUNT OR ANY PERCENTAGE OFF IS A FINAL SALE!
Cancellations, Refunds. and Returns WILL NOT BE GRANTED.


MyLuxury1st® is not responsible for Out of country Post not delivering mail and a 50% return/refund fee will be charged if returned/any problems.

💲A 50% CANCELLATION FEE is charged on ANY/ALL ORDER[S] PLACED and cancelled.

Otherwise I DO NOT cancel orders for any reason due to PayPal Fees and the IRS still taxing me on a sale I did not make. PayPal doesn’t give me my fee back that they charge me to take the payment and the IRS counts it as a sale and I still pay taxes on it. Especially in California. So you see... why should I pay for an item that you decide you no longer want? This waste my time, preparation that you can not see, materials, projects being worked on or started; including the fees I get during payment processing for your order.
[🔺🔻ALL SALES ARE FINAL SALE! Cancellations, Refunds. and Returns WILL NOT BE GRANTED🔺🔻]

🔻Sorry...I have to pass this on as I take time to write my own lengthy descriptions and people order; don't read what I take time to write; then cancel within 5-25 minutes stating they need the item tomorrow or next week or that they supposedly ordered by mistake or their kid ordered it like their kid pressed all the right buttons and confirmed the sale. That’s one amazing kid!
Plus people fail to understand that I am only 1 person and have a life outside of working (which I am a workaholic and I love working)... but still...

🔴 SO...If you MUST cancel an order; you will be charged a 50% cancellation fee AND the fees Etsy charged me for the sale or Paypal Fees. I am sorry but this fee must be passed along; if not; this means I am being charged for an order that I did not sell; although Etsy and PaYPal still take a fee from me for Refund Processing; It is not fair for me to pay fees on an order you decide to cancel. Your cancellation fee does not take care of the whole price because it’s only 50%; Not 100%.

🔴 I am not responsible for any mail not delivered to an address that YOU provide. I will charge a 50% return fee for my time PLUS the shipping money I can not get back.

🔴I usually SHIP within 10-14 BUSINESS DAYS to ensure customer products arrive as you expect. This allows time for processing, creation, and double checking of packaging and shipping.

⚪️Orders can take 3-5 business days JUST TO process and pack before I ship. I work alone and need time to get all customers taken care of. I am proud to boast an almost perfect rating because of the additional time spent to ensure the quality of your My Luxury 1st order.

🔘BUSINESS DAYS/HOURS ARE MONDAY, TUESDAY, WEDNESDAY, THURSDAY, AND FRIDAY. From 8:30am - 5:00pm. I reserve the right to take off on SATURDAY AND SUNDAY [which are NOT business days for me.]

PLEASE allow time for your order to arrive!

** ****** ***
🚨 If you are asking me when your order will ship, this means you didn’t take the time to read this site where I state when your order will ship multiple times. 😒

☑️I DO NOT GUARANTEE when orders will ship or arrive to you. Orders ship standard shipping via USPS. We are both relying on them to get you your package.

〰️Once you place your CUSTOM order; I am unable to cancel it for any reason. RETURNS are not accepted on customized or modified orders; especially bathing or bodysuits.

🔴All orders cancelled are charged a 50% cancellation/inconvenience processing fee. I charge this because these payment processors and the IRS still charge me. I don’t want to pay for a sale I did not get; you feel me?!.

👁‍🗨ALL SALES ITEMS THAT YOU PURCHASE FROM ME WILL STATE: NO CANCELLATIONS, REFUNDS, OR RETURNS. ANY ITEMS PURCHASED FROM ME THAT YOU HAVE A DISCOUNT OR ANY PERCENTAGE OFF IS A FINAL SALE! Cancellations, Refunds. and Returns WILL NOT BE GRANTED.


🔴MyLuxury1st®/Denise is not responsible for Out of Country Post not delivering mail and a 50% return/refund fee will be charged if returned/any problems.

If you do not agree; please shop somewhere that will be more accommodating for you. Do not order; and then boss me around or tell me you need your order tomorrow/next week/faster.

🛑 I do not rush orders. All information is listed here in the policy and description.

🔴All orders are final sale.

☑️I strive to provide the highest level of customer service so if you experience an issue with your order; please contact me.

I do have a family emergency 🚨 currently at this time so some orders may ship at the end of the 10-14 business days and arrive to you shortly after.


✔️My Luxury First Pigments and Colorants® and ✔️MyLuxury1st Hair Extensions® are trademarks.


©2010-2020 Denise [!at] MyLuxury1st.com
〰️E-commerce Marketplace Specialist
〰️Manufacture
〰️Content Creator
〰️Medical Mom
〰️Talent Agent
〰️Vendor

👏🏾 Thank you for respecting my shop.

✅ Please check my reviews as I strive for excellence.

😡 Occasionally someone will get mad at me for not letting them bully me.

👩🏾‍🔬 I have been in business for 10 years and counting.

😊 I'm fine with how I run my shop. Open up a shop and let's collab!