My Mexican Art
MyMexicanArt's Shop Policies
My goal is to sell first class original art that will cheer you up and brighten any room! My paintings are collected internationally. For special orders contact me!
Feel free to contact me with comments.
Pay Pal, when you pay via Pay Pal, your painting will be sent to you in 3-5 business days.
Now we accept Credit Cards.
When you pay via Direct Pay/ Credit Card, your painting will be send to you as soon as $ is cleared in my account.
I ship my work 2-3 times per week, I will roll it up with care the art work and place it in a tube, with the 2 ends covered.
For US and Canada: expected time of delivery Post Mex Via First Class Mail 10 working days.
Shipping upgrade: 1-3 days via DHL from the day of shipment. Please be available to receive your package to avoid being return to me.
Purchaser is responsible for all custom and import fees if any.
Refunds and Exchanges
If a box arrives damaged, PLEASE do not open it if at all possible. If you can stop the delivery person and point out the damage immediately, or you can bring it back to the delivery location (ie the post office) and show the damage to the package before you open it. Note that the First Class Shipping from Mexico does not offer insurance.
If you buy DHL shipping, note that insurance will be an additional $10 USD per paintin .
Contact me if you with to pay the additional insurance cost.
If you wish to return the painting for any reason, please contact us within 3 days from receiving it. You will be refunded your cost minus shipping cost and plus and additional $25.00 processing fee.
You are responsible for the return shipping cost using the same shipping company and returning it in the original package.
After receiving it in perfect condition we will refund your money within 1 week.
Additional Policies and FAQs
Notice: You will not be refunded for any order returned to us as non deliverable or refused by the purchaser.
Be sure you have someone respond to the delivery attempt and you can avoid it.
DHL will make 3 delivery attempts and return the merchandise to the seller if no delivery is accepted. DO NOT use PO Boxes or addresses where you can't accept a delivery.
WE ARE NOT RESPONSIBLE FOR PACKAGES NOT DELIVERED/ LOST BY THE POSTAL SERVICE. IF YOU DO NOT RECEIVE YOUR PACKAGE PLEASE CONTACT YOUR POST OFFICE AND FOLLOW PROCEDURES OF YOUR COUNTRY AND REGION.
Buying my work, original or reproduction, does not transfer Copyright. All Images are Copyrighted by Cristi Fer Art, and Copyright remains with the artist. Unlawful reproduction will incur all legal ramifications and penalties.
Last Updated October 18, 2014