MySimplyCharms

My Simply Charms

North Carolina, United States

Items

No items listed at this time
Kim McDonald

Contact shop owner

Kim McDonald

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Shop policies

Last updated on November 9, 2020
Our personalized custom charms are hand stamped using special tools. Each piece will be unique and you should expect variations from the photos. No two pieces will be alike. Text and designs may not be absolutely perfect and straight. This gives you the unique detail to your charm and should not be considered a defect in craftsmanship.

We cannot stamp on both sides of our jewelry pieces. With the hand stamping process, we are hammering the letters / designs into the metal which will create a slight impression on the opposite side of the piece. Most of our items are 22 gauge in thickness.

As these are made upon order and in order received, please visit our homepage for updates on shipping estimates/times. We also make announcements on current production on our Simply Charms Creations Facebook Page

When you place your order, please remember to provide all details requested for customization. If information is missing, this may delay your order.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please contact us within 60 days from order delivery before you send any returns as we can resolve most issues.

If there is a mistake on your order (mistake from information provided by customer within order details), we will re-stamp the order for you. As quality is one of our top priorities, we reserve the right to determine our own quality. We will not be responsible if you are dissatisfied with your item or font choice.

Refunds will incur a 25% return fee of product purchase price. Thus, customer will receive a refund for returned items of 75% of original purchase price (not including shipping fee).

Instructions on shipping your item back to us will be provided. Your refund item will be shipped as soon as we receive the original item back from you.
Payment
We except PayPal only at this time.
Shipping
All items will be shipped through the USPS. You will receive an email once your item has shipped. See Welcome message for turn around time on shipping. If you need your item shipped faster please send a message to discuss fees for expedited shipping and processing of your order.
Additional policies and FAQs
Donation Requests

No donation requests please. We donate to our chosen local and national organizations.

Wholesale Orders

We offer wholesale orders. All Wholesale orders must be discussed in conservations through Etsy and a special order will be created for you.

Trade Requests

No trade requests please.

Hand Stamped Fonts

Typewriter 2mm lowercase
Dotz 3mm lowercase
Script 3mm lowercase
Script 3mm uppercase
Plain 3mm and 6mm lowercase
Greek Alphabet 6mm uppercase

Current chain choices:
18", 20", or 22" silver snake chain

Current metal choices:
Copper
Nickel Silver
Brass
Aluminum
Privacy
"ETSY is an online marketplace made up of over 1 million individual shops. The information you provide to Etsy for transaction purposes is governed and stored by Etsy. As a seller on Etsy, I am bound to their policies. If you have questions relating to the way Etsy uses your information, please refer to the Etsy Privacy Policy here: https://www.etsy.com/legal/privacy.
"We only use customer information to fulfill orders. Your personal information (name and address) as provided to me by Etsy will only be used by me as needed to provide my services. I may use your information to fulfill your order, to settle disputes, or to provide customer support. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests (i.e. taxes) (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others. If and when required, we will communicate with you about your order status using the Etsy “convo” platform.
"I have no access to your payment account details: Etsy Payments and PayPal process your financial information independently of me.
"Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me."