MyWitchery

Fantasy headpieces, gothic crowns and rococo wigs

Römstedt, Germany On Etsy since 2014

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

MyWitchery

Fantasy headpieces, gothic crowns and rococo wigs

Römstedt, Germany | 752 Sales

Announcement    Dear customers,
👑we continue to work and dispatch,
but in these difficult times, production and delivery of our items may take longer than usual.
We we ask you to pay attention to the production time and inform us in advance about your deadline.
👑 We provide FREE WORLDWIDE DELIVERY FROM GERMANY with DHL, UPS or USPS
👑Understanding the current situation, we accept payment plans.
🖤We really hope that soon life will return to usual and you will be able to shine in our headdresses at festivals, weddings and photo shoots again.
🖤Stay safe at home, we will create exquisite accessories for you and dispatch them to anywhere in the world!

❌Please, notice: we don't provide any links to stores with materials or tutorials how to make headdresses!


Thank you for understanding
MyWitchery team

Announcement

Last updated on Jun 12, 2020

Dear customers,
👑we continue to work and dispatch,
but in these difficult times, production and delivery of our items may take longer than usual.
We we ask you to pay attention to the production time and inform us in advance about your deadline.
👑 We provide FREE WORLDWIDE DELIVERY FROM GERMANY with DHL, UPS or USPS
👑Understanding the current situation, we accept payment plans.
🖤We really hope that soon life will return to usual and you will be able to shine in our headdresses at festivals, weddings and photo shoots again.
🖤Stay safe at home, we will create exquisite accessories for you and dispatch them to anywhere in the world!

❌Please, notice: we don't provide any links to stores with materials or tutorials how to make headdresses!


Thank you for understanding
MyWitchery team

Items

752 Sales
 

All Items

Katrin Lanfire

Contact shop owner

Katrin Lanfire

Reviews

Average item review
4.5 out of 5 stars
(190)
See reviews that mention:
quality 22 shipping 30 customer service 28

About MyWitchery

Sales 752
On Etsy since 2014

About Us

Above all our brand is the product of a friendship that have started around 10 years ago between two people who shared a huge interest in occult mysticism and love to fantasy and historical fashion.
From the beginning it used to be more of a hobby when we were together creating various headpieces, wigs and accessories for our own use in professional shootings or during festivals or costume balls, but step by step during years, while our skills and ideas were growing more and more, we have decided to share our creations with the other people basing it on our very own experience. And that is how MyWitchery as a brand has been born.
As it was mentioned before our brand is a crew of two people, so let us shortly introduce ourselves:

Katrin Lanfire(shop founder, designer)
Since I can remember I have been fascinated with mystical tales, history, spiritual beliefs of ancient times, unlike the other children, which probably made me kind of outsider at that point, but in the most positive side of the term, because it gave me an ability to generate my own creative way of perceptions of the world around me and naturally passed myself into the Gothic youth afterwards, which I remain faithful to since then.
I started my artistic journey as a model, creating images for photo-shootings. Also, while attending different festivals and costumed events, the inspiration for my creations and outfits were theatrical and opera performances, epic movies and books . At some point, I realized that I could share my sense of beauty with other people and help them to add even more creativity to their own image.
Now, as the founder and owner of the brand for more than 5 years, I'm incredibly happy to invite you to our magical world and bring your fantastic ideas to life.

Alexey Schadenfreude(wigmaker, designer)
Since I was a child I had a huge interest in classic art and historical fashion among with the fact how much it was inspired by folklore, ancient mythology and fairy tales.
But while I was growing older I fell into the world of alternative subcultures and ended up living my Gothic fantasy for almost two decades at this point.
Combination of all these knowledge helped me to get a professional degree in hairdressing and history of arts, which for sure gave me some practical skills, but also affiliation to the alternative way of living and thinking made me not to be scared to embody my boldest ideas into reality, and I would be glad to share this ability with you.

Around the web

Shop members

  • Katrin Lanfire

    Owner, Designer, Creator

    Hi! I`m Katrin, the artist from Germany. I create ​headpieces and accessories in gothic and fantasy styles . If you have any questions about our items or wish to order something unique, contact me here or via katrinlanfire@gmail.com, please!

  • Twiddy Schadenfreude

    Designer

  • Polina Shtern

    SEO Enthusiast

Shop policies

Last updated on January 25, 2020

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
1. Please contact us before any return is made.
2. The costs for returning delivery relay on the buyer.
3. If you find any kinds of damage please inform us immediately about the nature of damage providing picture that would prove that it have been caused by the way of packaging or the quality of product.
4. Please make sure that the item is returned along with tracking number, written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return.
5. For international returns, all packages need to be marked as "returned goods" to prevent custom charges and to have a tracking number.
If a package is not marked as such then we may not accept the return or charge the customs and tax duty to you.
6. Please be sure to read the entire description of the item before you buy.
7. Please, if you need your order for a FIXED DATE, inform us IN ADVANCE before purchase
Usually creating of any product takes 2-4 weeks plus shipping
We are NOT RESPONSIBLE for the shipping not in time, unless you previously warned us AND WE WILL NOT CANCEL TRANSACTION
8. Sorry, we don't make a full refund in case you changed your wedding theme or found, that the item doesn't fit your style or to other clothes and etc. Almost all of our items are unique and made to order, so we are keeping 50% of price and delivery cost.


Don't hesitate to contact us and discuss any questions or terms of the order before placing it. To know that you are pleased with your product and receive it in time is always our priority.

Also, please notice, according to Etsy Buyer Case Resolution (https://www.etsy.com/legal/policy/buyer-case-resolution/243306189901)
Some disputes and transactions are ineligible for the case system, including:

Items that are damaged by delivery carrier (if properly packaged by the seller).
Items that have been altered, used, worn, washed, or discarded after receipt.
Items that are received after the agreed-upon delivery date due to delivery delays.
Items that are returned without a return agreement.
Items that are accurately described but don’t meet a buyer's expectations.
Cost of delivery disputes.
Items that are purchased in person.
Items prohibited from sale on Etsy, including services and intangible goods.
Transactions where payment is not made via Etsy’s checkout system.
Payment
We accept only PayPal payments

If the item you purchase is marked as "Ready to ship" we send it to you in 3-5 business days after receiving the payment (excluding weekends).
In case of creating a custom order creation of the product starts only after receiving the payment.
In the case of custom order all the details about product and shipping has to be discussed in privat conversation with the buyer.
Shipping
1. By placing your order you constitute acceptance of the terms described at which point you are bound to your contract.
2. Usually creating of any product takes 2-4 weeks, unless the product is not marked as "READY TO SHIP". In that case we will ship your order during 3-5 business days after receiving the payment (excluding weekends).
3. By default, we send all items by Deutsche Post (from Germany) or Ukrainian Post (from Ukraine) with a tracking number. Standard shipping period usually takes 10-14 days. The option of expedited shipping by services as FedEx, DHL, UPS, EMS is available but for that you need to contact us before placing the order. The expedited shipping would require extra payment.
4. We are not responsible for the shipping delays or losses if they are cause by the work of delivery service or border control.
5. If you need your order for a fixed date, inform us in advance before purchase
6. Please check if your shipping details as an address, post code, phone number etc., are correct. We always ship the parcel using the address noticed in your order.

CUSTOM ORDERS POLICY:

✅We gladly accept custom orders in our Etsy shop.
Please, contact us using direct massages on Etsy with all of your questions. This way you can be sure to get the quick and full answer.
Link in bio.
✅In most cases we are able to change the color and some other details of the designs, you may find in our shop. It would costs approximately 20-50 euro more than the actual price.
Don't hesitate to ask, if you're interested!
✅Time period of creating a completely new custom design may take from 2 weeks to 2 month.
It depends on complexity of work, and the process of finding and ordering fitting materials.
Please, contact us in advance to be sure about the date you need your purchase to be received and to avoid any complications or delays.
✅ We would probably need some clarifying information to create the product which will suite you perfectly: size, shape, color, photo-references, etc.
After receiving this information we can tell you the actual price of the item and terms/dates of creating process.
✅ We accept a custom order only after receiving the full payment! Exceptional are cases when we have discussed and dealt with the customer on Payment In Parts.
✅In case of cancellation of an individual order 70% of the cost is not refundable.
✅ We never recreate any kinds of copies of someone else's artworks.
✅We always show pictures of materials and of the product before shipping a custom order to be sure it's the most desirable result.
Additional policies and FAQs
Frequently Asked Questions And Answers

1. How can I track my international parcel?

Usually we use https://www.17track.net/en
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2.Where's my parcel? I ordered a month ago!


View delivery timeframe of Global Registered Airmail/ePacket (Not including rural areas)

Day 1-2 Acceptance/In Origin
Day 2-3 Departure from outward office of exchange/Exporting
Day 2-4 Pending Custom clearance/Exporting

After exporting/departure, the shipping status will not be updated until the parcel arrives in the next location!

Day 4-10 Arrival at inward office of exchange/In Destination
Day 10-15 Pending Custom clearance/Importing
Day 15-30 Domestic transport and last-mile delivery

Day 60 If not delivered successfully, the parcel may be returned back to the sender.

When your parcel arrives in your country, if you are anxious about getting your stuffs, you may try to contact your local carrier to get the delivery expedited.
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3. What's the exact location of my parcel?

For most international parcels, due to low postages, even express service, the carriers don't have a guaranteed or an expected date of arrival.
The shipping time can be slower than you expect, mostly because of the customs procedure and airline arrangement.
The international shipping is quite different from the domestic shipping.

Your Shipment is being scanned on given points during the transport. In between these points we will not be able to give you more information about the exact whereabouts of your Shipment. We update the tracking information continuously if new information is available from carrier.

All tracking websites pull all tracking data from the respective carriers and there's no additional information is available from them.

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4. My parcel is "Not found", what shall I do?

"Not Found" means we do not find any information for that number. We recommend that you double check your tracking number; or contact us for verification.

If the tracking number is correct, please wait for at least 1-2 days after the parcel
have been sent for tracking details to be available.

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5. My parcel was stuck at somewhere; can you update some new info?

MyWitchery is just an Etsy shop, who doesn't have any influence on the delivery process or the shipping time.
We just give you the tracking number , which you can check on any tracking website online easily, but we are not the logistics companies.
Tracking websites will not have any additional information other than those provided in the tracking log. When there’s new tracking info from each corresponding carrier, they will update it accordingly.

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Renting, lending and new collaborations.

Sorry, we don't lend or even rent our headpieces because:

✅ Almost all of our items are made to order, usually we don't have ready-to-ship headpieces in our store.
✅ We have a lots of orders and clients, who are waiting for their goods. Sorry, but we won’t be able to break our promises to them and do something urgently and for free for your shooting.
✅ Headdresses made of feathers and wigs: those should be in a perfect condition to sell, but after even one time of using them and delivery to and back, they look very "tired" and need a repairing (if repair would even be possible)
✅ Nothing personal, but in the past we already have had some unpleasant experience , when our headpieces were returned in a horrible state or after a very long time. Two of them weren't returned at all.
✅ When we have some free time, we gladly take a part in a projects with other designers and photographers, but in this case we already have our team.
✅You may see some cool professional photos here, but 90% of our items on pictures are model's or photographer's property. Artists just kindly shared their masterpieces with us.

We appreciate work of all models and photographers, but sorry, after a hours of work and spending our money for materials, can't give them for free.

If we'll be interested in work with you, we contact you for sure! ❤️
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly via convo or email at katrinlanfire [!at] gmail.com
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
· as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
· when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
· if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
· as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfer of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe some of these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages
from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Katrin Lanfire (Beiersdorf), am the data controller of your personal information. If you have any questions or concerns, you may contact me at katrinlanfire [!at] gmail.com
Alternately, you may mail me at:
Kateryna Beiersdorf
Niendorf I, 17
Römstedt, 29591
Germany