MyWoollyMammoth's Shop Policies
Hello and welcome to My Woolly Mammoth! A place where you can receive beautiful handmade paper flowers to suite your personal needs. I strive to offer clean, neat and attractive flowers for any occasion in any style desired.
At this time I am accepting Paypal and Direct Credit Checkout. All pre-made items will be shipped within one day of payment. Any custom orders placed will be started as soon as payment is received.
The shipping cost of the items in my shop cover an economy shipping time. For the United States it takes 2-9 days depending on package destination. For International shipping the postage covers an economy shipment that can take anywhere from 2-6 weeks depending on destination.
For faster shipping please message me to be sure your package will arrive in time. Select upgraded shipping at check out for 2 day ship on several items.
All packages will include insurance, there is no signature confirmation but if you would like this feature please let me know and I can add it in for you.
Please note some countries require the buyer to pay customs fees when purchasing items from out of country. Please be sure you are familiar with your countries policies for I am not responsible for the additional costs.
Refunds and Exchanges
At this time returns will be on a case by case basis. Due to my items being made to order I will have full photographic contact with you during the process while your items are being made to be sure they are exactly what we have discussed.
All large ticket items will be insured while being shipped to ensure that if anything were to happen there would be a means of either replacing the items or refunding what the insurance entitles.
Additional Policies and FAQs
Special orders are always welcome! If for some reason I can not meet the requirements of your request I will inform you of my limitations and let you know of the options I have available.
Items will be completed in numerical order unless "need by" of item is shorter than the processing time of others. Items will always be sent out in a timely manor to ensure you receive them before your event.
All items in this shop have been handmade by myself and are made fresh to ensure they are just what you were looking for.
If there are any questions or concerns at all that you may have please feel free to ask anytime.
Last Updated October 15, 2015