MyntKat

All physical items sold are one of a kind or sample sales. As such, I do not accept returns and do not issue refunds, all sales are final!

All items will be shipped properly packaged (in a bubble-wrap envelope or cardboard box) to keep them safe. I am not responsible for damages or losses after I send the items out.

However, if there are any damages, please contact me immediately and we will try to work something out, I do want all my customers to be satisfied.

Payments are accepted through PayPal and Etsy payments only at the moment.
Payment is expected within one week of purchase or the order will be cancelled and the item re-listed.

IMPORTANT: I will ship the items to the address you specify THROUGH ETSY. If this differs from your paypal address, I will still send to the one specified through your Etsy order! Please make sure that this is the correct address!
If the item gets sent back to me because of a wrong address, you will have to pay the additional postage to send it out again.

All items will be shipped uninsured. If you would like insurance on your item, please contact me before buying. You will have to pay for the increased shipping cost.

I have no control over shipping times. International orders will be sent via air mail to ensure faster delivery. If you need an express delivery, please contact me. Please provide me with your country, city and postal code so I can find out which options are available to you.

The buyer is responsible for all customs charges and for knowing their country's shipping laws. I have no control over customs charges!

POLICIES REGARDING PATTERNS:

Patterns are of course non-refundable, non-exchangable, and non-returnable.Your pattern will be available for download immediately after your payment has cleared.

If you have any problems with your pattern, do not hesitate to contact me.

You can NOT sell or trade MyntKat patterns, but you CAN sell the items made with the patterns. Credit is of course always appreciated.

Information I Collect

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law


Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 8 years.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, Bianca Wulff, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] myntkat.com