MysticalWoodlands

Mystical Woodlands Fairy Garden Miniatures

Chesterfield, Michigan 1956 Sales On Etsy since 2012

5 out of 5 stars (394)

MysticalWoodlands

Mystical Woodlands Fairy Garden Miniatures

Chesterfield, Michigan | 1956 Sales

All Items

Dennis Keena

Contact shop owner

Dennis Keena

Announcement    Please Note: All orders placed between 9/2 - 9/5 will not be processed until 9/6. Thank you!

Welcome to Mystical Woodlands, your one-stop-shop for everything fairy garden!

Enjoy your stay!

Announcement

Last updated on Aug 27, 2019

Please Note: All orders placed between 9/2 - 9/5 will not be processed until 9/6. Thank you!

Welcome to Mystical Woodlands, your one-stop-shop for everything fairy garden!

Enjoy your stay!

Reviews

Average item review
5 out of 5 stars
(394)
See reviews that mention:
quality 26 shipping 66 customer service 30

About MysticalWoodlands

Sales 1,956
On Etsy since 2012

Quality Is Key

Ever since Mystical Woodlands (formerly known as SonFairySmallThings) was founded, we’ve had a important focus on quality fairy garden accessories at a great price.

In 2014, we began selling at local craft shows and farmers markets in the metro-detroit area!

In 2018, we expanded to also include floral picks, and fillers as a part of our brand, in order to be your one-stop-shop for all your fairy garden needs. We also introduced three exclusive collections, Day At The Beach, Gypsy Garden, and Medieval Fantasy. We’re not done yet! We plan to be at 300 items by the end of 2018 and 500 by 2020!

In March 2018, we hit our first major milestone: 1,000 items sold on Etsy!

We are always looking to expand and bring more high quality miniatures to our customers. Thank you for being a part of our journey!

Shop members

  • Dennis

    Owner, Curator, Customer Service

    I founded Mystical Woodlands in 2012! I love what I do and I love every customer I meet!

Shop policies

Last updated on August 27, 2019
Hello, Thank you for stopping by and I hope you read this thoroughly and understand everything there is to know. Thank You :)

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
14 day money back returns. Contact me with your issues and I will try to resolve it. Buyer pays return shipping unless I didn't describe part of the item. I am not responsible for loss in the mail.

Large/Custom orders: If you wish to return your large/custom order to me, a refund will be granted but the cost of shipping and a 10% restocking fee will be subtracted from the refund.

Returned packages: If a package is returned to me with an address not found label on it, I will contact you to resolve the issue. If I receive no response within 7 days or you wish to refund the purchase, a 10% restocking fee and shipping charges will be subtracted from the refund.

International: I can only tack package within the USA borders, after it leaves the borders, I cannot track you package. Buyer will pay for returns.

Free Shipping Orders: Orders over $35 will include free shipping. If an item or items are returned and the order total then falls below $35, the shipping cost will be subtracted from the refund.

VAT Customers: If an item is returned to me because buyer did not pay required taxes, a refund will be issued minus original shipping costs and a 10% restocking fee will be deducted.
Payment
I happily accept PayPal, Etsy Checkout and Etsy Gift Cards. Other forms of payment are not allowed unless otherwise discussed. Orders must be paid within 10 days of order date.
Shipping
I ship to the USA and International. I use USPS First Class mail (3-5 Domestic business days, 7-10 business days International). If the item weighs more then 13 ounces, I will ship it in two or more packages to keep costs low. I will ship item 3-5 days after I received payment (e-checks will take longer since they need to clear).

If you need signature confirmation, insurance or any other extra service or upgrade, please contact me before your purchase so I can set up the listing for you.

International Customers: Please note that once the package leaves the United States, USPS nor I are responsible for it.

VAT Customers: You must pay your Value Added Tax (VAT) in order to receive your product. I nor Etsy are not responsible for paying the VAT taxes on your item. If an item is returned to me because buyer did not pay required taxes, a refund will be issued minus original shipping costs and a 10% restocking fee will be deducted. Per regulations and laws, I am not able to mark your package as "Gift" to avoid you paying taxes. Any customer who insists I do, will be canceled and reported to Etsy.

Once the package leaves my house and is accepted past my post office, I am no longer responsible for it. I will do all in my power to help you but I am not responsible for losses in the mail.

***International customers are responsible for any Duty and collection fees charged by your government.***
Additional policies and FAQs
Custom Orders: I prefer that you use the custom order process through Etsy so I don't have your item sitting in my normal listings, this feature only works on desktop mode of Etsy as of now and not mobile or mobile iOS apps.

Feedback: I LOVE receiving feedback for my items. I strive to make every customer satisfied with their purchase. If any problems arise, please message me before leaving a review. I also love getting photos of your fairy gardens with my products in them. Please note that Etsy does remove feedbacks that mention 3rd party companies (i.e. USPS, etc.) or feedbacks that count as extortion (i.e. "Return my item or else I am leaving a negative feedback on your shop"). I do have the power to reply to some feedbacks giving my side of the story.

Wholesale: I will do wholesale pricing. Just message me and ill work out prices with you. I will only do items in which are listed in my shop. If I discontinue an item in my shop, chances are I will no longer make them wholesale. Please use custom order process through Etsy which only works in desktop mode but not mobile or mobile iOS apps. I will provide you a detailed invoice in your packages in case you need one for record keeping.

Guarantees: I guarantee I will reply to your message within 20 hours of sending, I am very fast when it comes to answering Etsy messages.

Gift Wrapping: I do not currently offer gift wrapping at this time. When you mark an items as a "Gift", all it does is prevents the price of the item from appearing on the packing slip. However, I am glad to leave a small note in the package for whomever will be receiving the item.

Additional Questions: either message me or email me at my email address under "Seller Information"
Privacy
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller

Policy and Terms of Use.
I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Dennis Keena, am the data controller of your personal information. If you have any questions or concerns, you may contact me at dennis [!at] mysticalwoodlands.info. Alternately, you may mail me at:
Dennis Keena, 49464 Maurice, Chesterfield MI, 48047, United States of America